Hi. Congrats on the 730.
That is a terrible example of someone trying to be helpful. This is when someone decides to go beyond the call of duty and screws things up and just an example of prioritizing rules to common sense.
So in terms of expectations, even in the best case scenario that you do get this case reviewed and it is determined that you need to be compensated in someway, you will just get a voucher for a retake. They won’t get a refund unfortunately your 730 may also get canceled since you are claiming it was not representative…
And when you say a waiver, you mean a refund or a free retake?
If you’re happy with your score, I would, instead recommend, perhaps sending in a friendly suggestion to GMAC, and see if they would be benevolent to give you something in return for your suggestion, but I think it’s a tricky situation and I’m not sure if you’ll be happy with either outcome.
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