Hi sidmaken,
Has there been any resolution to your case?
I agree that starting off the section "behind schedule" was probably un-nerving, and could very easily have thrown off your performance a bit. For comparison purposes, I'm curious about a couple of things:
1) How was your pacing the Verbal section on Test Day? Did you finish early, on time or did you have to rush to finish?
2) How were you scoring on your practice CATs?
GMAT assassins aren't born, they're made,
Rich