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05 Jan 2005, 13:57
Kudos
Bookmarks
Last week i took GMAT. Six of us who were taking ETS tests, experienced computer problems - getting stuck while typing, mouse not responding, system was too slow & sluggish. After couple of us reported this problem the protor shutoff our systems and asked us to wait outside.
The center manager escalated the problem to ETS while we all waited outside. Needless to state, that many of us in this room, felt it was better for us to retest rather than continue the tests under this circumstance. We couldn't rerechedule the tests at the center. Having no recourse, we continued with the tests... i didn't do well and the circumstances had lot to contribute. I spoke with ETS on monday, first working day after this incidence, and they are going to take 1 week to look into this matter..
The spoke to the schools i'm applying to and they seem very accomodating. They are encouraging to submit the current scores and also keep them informed about retest dates and new scores. This has been encouraging thus far..
Have any of you encountered similar problems, and if so, did u have to escalate this to ETS and how did they respond. Did ETS cancel the score & allow retest? etc..etc.. what other course of action would be appropriate...
Look forrward to your response(s) and will also keep you posted as events unwind.
The center manager escalated the problem to ETS while we all waited outside. Needless to state, that many of us in this room, felt it was better for us to retest rather than continue the tests under this circumstance. We couldn't rerechedule the tests at the center. Having no recourse, we continued with the tests... i didn't do well and the circumstances had lot to contribute. I spoke with ETS on monday, first working day after this incidence, and they are going to take 1 week to look into this matter..
The spoke to the schools i'm applying to and they seem very accomodating. They are encouraging to submit the current scores and also keep them informed about retest dates and new scores. This has been encouraging thus far..
Have any of you encountered similar problems, and if so, did u have to escalate this to ETS and how did they respond. Did ETS cancel the score & allow retest? etc..etc.. what other course of action would be appropriate...
Look forrward to your response(s) and will also keep you posted as events unwind.
05 Jan 2005, 15:39
Kudos
Bookmarks
That's rather strange. I thought ETS had stricter standards for its certified test centres with regards to their equipments!
I hope all goes well with you and don't worry about the schools. Normally, they're quite understanding and if ETS puts in an official word, it definitely is official.
I hope all goes well with you and don't worry about the schools. Normally, they're quite understanding and if ETS puts in an official word, it definitely is official.
