GMAT Online Exam Cancelled

Question

Hi everyone,

I booked an Online GMAT exam appointment for 25th April 2021 on 28th March 2021, and received confirmation for the same. Today I received an email stating the following:

Dear Ishmeet Singh,
Your below GMAT™ exam appointment has been cancelled. You will receive a new appointment confirmation email for a similar date and time for the current GMAT online exam within the next three business days. Please refer to the email from GMAC on  March 29, 2021  providing additional details and instructions for this new appointment.
If you have any questions, please contact GMAT Customer Service.

Interestingly enough, neither did I didn't cancel this appointment, nor did I receive any emails from GMAC on the aforementioned date. But this email does say that they will give me a new appointment confirmation for a similar date and time. Has this happened to anyone before? any help would be extremely appreciated. i did not get any refunds either.

PS I am trying to reach out to GMAT's customer support for India (my region), but I am unable to get a hold of anyone right now.

Best regards,
Ishmeet

ApoorvaChouhan7 · Answer

Looks like Enhanced GMAT online exams have been official canceled for the time being.

I had not received the mail from GMAC on the 29th either but have just received it at 10pm IST, 30th March.

The next email from examity should be the auto rescheduled appointment.

Posted from my mobile device

shanellejp18 · Answer

yup same here, scheduled for 04.25th waiting on reappointment email

Suraj845 · Answer

I guess this is happening for everyone who opted for Enhanced GMAT online exam. Below is recent mail from GMAT after I asked reason for this cancellation :

We are migrating your scheduled appointment to the current online testing experience. Unfortunately, the enhanced GMAT™ online exam you were originally scheduled for will not be available until a later date as we continue testing to ensure the best candidate experience possible. We apologize for the inconvenience.

To support your testing timeline, we are migrating your appointment to a similar date and time for our current GMAT online exam.

To support your testing timeline, we are migrating your appointment to a similar date and time for our current GMAT online exam.

GMATCoachBen · Answer

Unfortunately, it appears that the enhanced (new) GMAT Online exam will not be ready on April 8th.

GMAC promises to send an update on the new release date on April 20th.

Official FAQ here , and screenshot below:

ScottTargetTestPrep · Answer

Hi ishmeet09,

Were you able to finally reach someone at GMAC?

Kritikasharmaaa · Answer

Is there a possibility to take a refund ,since I don't have any application deadline and prefer the enhanced version because of the flexibility it offers. Anyone I can reach out for the same as their india helplines aren't working

Posted from my mobile device

shanellejp18 · Answer

Just got my reschedule email, the date is as close to the original but doesn't work for me, however no charge to reschedule.

The enhanced format is out the window and "coming soon" so back to "Before April 8" format. Announcements for enhanced will be on April 20th

Kritikasharmaaa · Answer

The rescheduling wasn't available yet in my login also can I not wait wait for may to give thr enhanced version and till which deadline are u able to reschedule if it's visible to you?

Posted from my mobile device

NeelPattni1 · Answer

Hi All,

I am based in Bangalore, India. I had a GMAT Online exam scheduled for 2 pm today (31st May). The proctor was unable to launch the secure browser, the technical support then came and after 45mins it got resolved. Unfortunately, by then the 'begin exam' link had expired and they told me to reschedule my exam to a later date. I had downloaded the browser, had run the system check and everything was fine. I had just not moved the browser file to the applications folder (I am giving the exam from a MacBook, hence, had to do it). But instead of checking for that they wasted 30 mins without informing me that the link to the exam expires after 30mins.

I can't book another slot right now because it still hasn't registered the exam did not take place. It keeps giving me a prompt stating that I can book only after another 16 days when I go to book on examity.

There is no number for GMAC in India, I am also unable to get through to their US numbers even though it is currently operating hours. I have written to them but they have said that they will respond in 2 days or even later given there is a higher volume of queries at this point in time.

Has anyone else faced such an issue? Any help in terms of contacting them would be helpful!

Thanks in advance!

Regards,
Neel

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GMAT Online Exam Cancelled

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