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gamshaz
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How long do they take to reply, I have sent an email to the customercaremba email. A ticket has been opened but no reply or solution as of yet for the past 3 days.

There are phone numbers in the contact info of the mba website via region you could also try.
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How long do they take to reply, I have sent an email to the customercaremba email. A ticket has been opened but no reply or solution as of yet for the past 3 days.

There are phone numbers in the contact info of the mba website via region you could also try.

I did call , but that call automatically re-routes to the Examity support and they say they can't help with this and asked me to email GMAC directly
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gamshaz
When I logged in during the exam timing, I saw 2 appointment IDs. I joined the first one and got connected to the proctor. After a while, she told me to connect to my speaker even for the instructions, and so I went to get my speaker, and by the time I came back, I got logged out. I wanted to select the same appointment ID again but it wouldn't open, so I selected the 2nd appointment ID, this one got connected and I finished my exam properly, also getting an unofficial score and an email saying I would get the official score report within 7 days. However, on my mba account portal, it doesn't show the exam ID which I finished and rather shows the first one for which I hadn't even started the exam, and the status says - 'Technical Error'.
I would like to know what this means and when I would receive my official score report as the deadlines are fast approaching.


Huh! Crikey!
That's kind of crazy. I am sorry. I hope it gets straightened out.
When you say your first ID would not open, what do you mean? It is a blank page or nothing happens or an error message?

P.S. Hopefully not the case here; we have had some crazy irregularities in the past (for a short period of time) when people have paid for the test and it was not showing up on their profile and then other people's tests were showing up on their profiles. Unfortunately it is thanksgiving weekend in the US so it may get pushed to Monday. I hate waiting so I hope you can get sooner resolution/support. Just make sure you document things and are factual.
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kapil1995
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GmatTutorKnight
How long do they take to reply, I have sent an email to the customercaremba email. A ticket has been opened but no reply or solution as of yet for the past 3 days.

There are phone numbers in the contact info of the mba website via region you could also try.

I did call , but that call automatically re-routes to the Examity support and they say they can't help with this and asked me to email GMAC directly

Call on +91 1244945270 as you are from India ,Also email id seem different...real one is [email protected]


Alright kapil, thanks alot. I will try contacting them on Monday.
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How long do they take to reply, I have sent an email to the customercaremba email. A ticket has been opened but no reply or solution as of yet for the past 3 days.

There are phone numbers in the contact info of the mba website via region you could also try.

I did call , but that call automatically re-routes to the Examity support and they say they can't help with this and asked me to email GMAC directly

Call on +91 1244945270 as you are from India ,Also email id seem different...real one is [email protected]
This phone number "does not exist". I will try forwarding my mail to the one you mentioned. Thanks a lot
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Good luck. Hope maybe it sorts itself out by Monday 🤞

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Hi gamshaz,

Did you get things sorted out?
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Hi gamshaz,

Did you get things sorted out?

No, not yet. I have called multiple times, sent countless emails. But no response as of yet, the ticket I raised is still open and nothing has been mentioned yet.
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Hi gamshaz,

Did you get things sorted out?

No, not yet. I have called multiple times, sent countless emails. But no response as of yet, the ticket I raised is still open and nothing has been mentioned yet.


Thanks for the update. Your score never showed up?
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gamshaz
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Hi gamshaz,

Did you get things sorted out?

No, not yet. I have called multiple times, sent countless emails. But no response as of yet, the ticket I raised is still open and nothing has been mentioned yet.


Thanks for the update. Your score never showed up?

I got an unofficial score after the exam was over, but no official score report received.
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You will not get an official score report for two weeks. If there is all you’re calling about, you’re wasting your time.

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You will not get an official score report for two weeks. If there is all you’re calling about, you’re wasting your time.

Posted from my mobile device

1. Its been more than 2 weeks
2. The exam appointment I gave does not show up on my mba.com dashboard
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