GMAT exam cancelled due to internet problems at the test centre

Question

Hi everyone!

I was supposed to give my GMAT exam this morning but on reaching the test centre found it shut. Eventually someone turned up and told me that the exam has been cancelled/rescheduled due to internet problems at the test centre and that I would get an email to reschedule it within 24 hours. I've never heard of this happening and haven't received any official information so I am a little worried. Has this ever happened to anyone else?

Some more info: 
Test Centre: Maharashtra College of Arts and Sciences, Mumbai. India. 
Exam Slot: 7:15 am, 27th December 2023.

Any info or help would be really appreciated!

GmatKnightTutor · Answer

The exam was cancelled through no fault of your own so there shouldn't be a problem getting a free rescheduling. If you don't receive any correspondence, sending an email to GMAC explaining your situation may be helpful.

-contact: gmatknight site | gmatclub dm

-contact: gmatknight site | gmatclub dm

Archit3110 · Answer

You will get voucher code and can reschedule exam..

Posted from my mobile device

rd1009 · Answer

Must inform the GMAC, and ask for rescheduling the exam.

Catman · Answer

You will get the refund voucher from the GMAT for this attempt. 
The Google reviews of this test center are also not good. People had faced similar experiences in the past. It will be better, if you take the exam in another center.
ATB.

Pankhuri.Kedia · Answer

Thanks for the responses everyone!

Yes,  Catman  I will be booking a different test centre this time. I probably should have checked the reviews in advance. Will be doing that this time around!

Also just to update, I was able to get in touch with Pearson Vue and they will be refunding the exam fee and I need to rebook my exam. Only problem is that I need to have a 15 day gap between appointments which might mean I will be late in applying to the schools. I am trying to resolve that for now.

AjiteshArun · Answer

Hi Pankhuri.Kedia,

If you didn't take the exam, you should be allowed to retest without the gap. Can you check your mba.com account? Maybe it has been updated by now (it may allow you to schedule another test without enforcing the gap).

All the best.

	Manhattan Prep: $99 Bonus Score Higher on Your GMAT Exam. Guaranteed.
	Target Test Prep - Save up to $599 $400 Discount + $99 Bonus GMAT Club Tests
	e-GMAT: 60% Off on GMAT Focus Get to 735+ from any starting point
	Magoosh increases your score, guaranteed - 15% off ALL Magoosh GMAT plans with code GMATCLUB15 + Free GMAT Club Tests.
	Experts' Global - ~~$1720~~ $960 End-to-End GMAT Prep + App Support: 150+ Videos, 2000+ Questions, 15 FLTs +
	GMATWhiz - $299 ~~$499~~ Experience the course through a free trial.
	GMAT Club Tests - Free Included with every course purchase of $149+ View all deals

GMAT exam cancelled due to internet problems at the test centre

Prep Toolkit

Top 5 GMAT Debrief Videos

615 to 715 in 15 Days (Ria's Strategies)

More than Quant/Verbal Abilities: Speed vs. Accuracy

745 with Only Self-Prep and GMAT Club

From 555 to 765: 210-point Improvement

Perfect 805 Score Debrief by Julia

My Rewards