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GPA: 3
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Re: Adaptive Quiz is Coming May 4th to GMAT Club [#permalink]
Hello
My gmat quiz free trial was supposed to end today. I haven’t cancelled the subscription but when I try to take a new quiz it asks me to take a free trial. If I try to pay it says I already have an active subscription. Tried this on both the website and app.

Posted from my mobile device
Founder
Founder
Joined: 04 Dec 2002
Posts: 37460
Own Kudos [?]: 73290 [0]
Given Kudos: 18990
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3
Send PM
Re: Adaptive Quiz is Coming May 4th to GMAT Club [#permalink]
Expert Reply
NehaRaju1905 wrote:
Hello
My gmat quiz free trial was supposed to end today. I haven’t cancelled the subscription but when I try to take a new quiz it asks me to take a free trial. If I try to pay it says I already have an active subscription. Tried this on both the website and app.

Posted from my mobile device


Hi. This means your payment hasn’t cleared yet. This happens with one particular countries banks that do not approve subscriptions and often require you to confirm the subscription and so there is this awkward 24 hour waiting period when the payment hasn’t gone through and the bank says they haven’t denied the payment either so you’re stuck in limbo unfortunately for 24 hours… email including your junk folder to see if there is an email from Stripe or your bank to confirm the payment.

PS. Most often, your bank will not honor and cancel the payment which means your subscription will get canceled tomorrow and you will be able to re-purchase it.
GMAT Club Bot
Re: Adaptive Quiz is Coming May 4th to GMAT Club [#permalink]