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IppoMakunouchi
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Hey! No worries at all, and it is a valid question in case INSEAD asks for the score history. There are a few of those schools, I think booth is another one and maybe Wharton.

I didn’t realize they were requiring it or requesting it. I think if they do, you kinda have to even though it’s silly and stupid and all of that so I think I gave you bad advice because I didn’t understand or read or maybe I was tired.

Anyway, now that I’m done with the excuses part, I think you have to report it and I would provide an explanation for why it was underwhelming. A simple three line explanation can take care of it without making it sound like you’re making up excuses like me here 😂
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IppoMakanouchi
Hi,

I took GMAT FE in Dec'24 and scored a 595 because of a technical issue (latency) during quant section. Despite answering question #20 and clicking submit on #21 multiple times, the timer kept going and ran out on question #21 screen. When I received my scores, my quant percentile was 26th with the last two questions showing unattempted in the official report. I contacted GMAC support team reg. the issue but could not get my score revised.

I retook the test a month later again and scored 665 with my quant at 88th percentile (thankfully no technical issues this time).
Should I report both my scores in the INSEAD application? My concern is the excruciatingly low quant score in the first attempt which in turn dragged my overall score down too. I'm wondering how will the admissions committee review it and if that'll affect my chances negatively. Summary of both attempts below:

Test 1 - 595 (Verbal 90th, Quant 26th, DI 89th)
Test 2 - 665 (Verbal 84th, Quant 88th, DI 89th)

Please share your advice.
Since it seems as though you need to report all of your scores, as bb said, just provide the same explanation you provided here regarding your low score.
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You should report both scores in your INSEAD application, as GMAT FE policies generally require reporting all valid attempts. However, you can provide context for the first attempt in the optional essay or additional information section.

Since your second score (665) is significantly higher and your quant percentile improved from 26th to 88th, the admissions committee will likely focus on your stronger performance. You can briefly explain the technical issue and emphasize that your retake accurately reflects your abilities.

INSEAD values a strong quant score, so your improvement demonstrates resilience and capability, which can work in your favor. If possible, you can also request GMAC to provide a case ID or email confirmation of your initial complaint to add credibility to your explanation.

Final recommendation: Report both scores, explain the technical issue concisely, and highlight your strong second attempt.
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