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cannot complete active sessions

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Intern
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Joined: 24 Sep 2012
Posts: 2

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cannot complete active sessions [#permalink]

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New post 15 May 2016, 07:02
Hi,

After I completed one quant cat I purchased 3 months access but I cannot start a new test since I get a warning message that I have to complete or finish 10 active sessions. The problem is there are no ''current tests'' listed on the page, only one ''previously attempted test''. Therefore I cannot enter into a test and click the stop button as explained previously by Bunuel.
I would appreciate your swift help.

I appreciate your help
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Founder
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D
Joined: 04 Dec 2002
Posts: 16127

Kudos [?]: 29429 [0], given: 5351

Location: United States (WA)
GMAT 1: 750 Q49 V42
GMAT ToolKit User CAT Tests
Re: cannot complete active sessions [#permalink]

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New post 15 May 2016, 08:22
Thank you for reporting this issue. Give us 6 hours please for our tech team to look into it.

Best regards
BB


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Kudos [?]: 29429 [0], given: 5351

Expert Post
Founder
Founder
User avatar
D
Joined: 04 Dec 2002
Posts: 16127

Kudos [?]: 29429 [0], given: 5351

Location: United States (WA)
GMAT 1: 750 Q49 V42
GMAT ToolKit User CAT Tests
Re: cannot complete active sessions [#permalink]

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New post 15 May 2016, 11:17
Hi again. It appears you had a lot of retry attempts for questions you have reviewed and the system counts those.

In any case, you are good to go


Sent from my iPhone using GMAT Club Forum App
_________________

Founder of GMAT Club

Just starting out with GMAT? Start here... or use our Daily Study Plan


Co-author of the GMAT Club tests

Kudos [?]: 29429 [0], given: 5351

Re: cannot complete active sessions   [#permalink] 15 May 2016, 11:17
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