Keep in mind that word problems are one of the ways that the GMAT tests your reasoning skills.
In past exams, most likely you were used to the main things being tested are related to the quant concepts and formulae.
The GMAT puts more emphasis on your ability to intake information, rework it and then analyse it to get to the answer choices
One tip for word problems is to use visualization to convert the information into a more useable form:
A table is always a good starting point to organise the information. After some capturing, you may notice another form of visualisation is better (like a number line or Venn diagram). There's nothing wrong with switching from a table to something else after 15 or 30 seconds. The key is to move down the path to getting the answer to the question.
Either way, visualisation is often the key to beating word problems in quant -- these questions are deliberately designed to trick you into the wrong path. The only way to beat it is to strip out the formatting (the wordy part) and look at the "raw" information in a different format.