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EMPOWERgmat users, have you experienced this module error?

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Joined: 11 Aug 2017
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EMPOWERgmat users, have you experienced this module error? [#permalink]

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New post 11 Aug 2017, 11:12
I'm trying to open a module, but it just gives me a blank white page. It seems to have trouble loading.
Has anyone using this platform experienced this issue?

I've tried all browsers on multiple computers.
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File comment: MS edge
EMPOWERgmat error (MS edge).PNG
EMPOWERgmat error (MS edge).PNG [ 53.8 KiB | Viewed 160 times ]

File comment: I hid my name (Chrome)
EMPOWERgmat error.PNG
EMPOWERgmat error.PNG [ 52.1 KiB | Viewed 160 times ]

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EMPOWERgmat Instructor
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P
Status: GMAT Assassin/Co-Founder
Affiliations: EMPOWERgmat
Joined: 19 Dec 2014
Posts: 9814

Kudos [?]: 3318 [0], given: 171

Location: United States (CA)
GMAT 1: 800 Q51 V49
GRE 1: 340 Q170 V170
Re: EMPOWERgmat users, have you experienced this module error? [#permalink]

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New post 11 Aug 2017, 11:47
Hi ultimatum58,

That's certainly an odd error. If you email the Support Team (at Info@empowergmat.com), we should be able to fix the issue.

GMAT assassins aren't born, they're made,
Rich
_________________

760+: Learn What GMAT Assassins Do to Score at the Highest Levels
Contact Rich at: Rich.C@empowergmat.com

Rich Cohen

Co-Founder & GMAT Assassin

Special Offer: Save $75 + GMAT Club Tests Free

Official GMAT Exam Packs + 70 Pt. Improvement Guarantee
www.empowergmat.com/

***********************Select EMPOWERgmat Courses now include ALL 6 Official GMAC CATs!***********************

Kudos [?]: 3318 [0], given: 171

Intern
Intern
avatar
Joined: 11 Aug 2017
Posts: 2

Kudos [?]: 0 [0], given: 0

CAT Tests
Re: EMPOWERgmat users, have you experienced this module error? [#permalink]

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New post 11 Aug 2017, 12:21
EMPOWERgmatRichC

I've submitted an "inquiry" through the website under "tech support" category.
I have not yet received a reply.

Should I also send an email to that address?

Kudos [?]: 0 [0], given: 0

Expert Post
EMPOWERgmat Instructor
User avatar
P
Status: GMAT Assassin/Co-Founder
Affiliations: EMPOWERgmat
Joined: 19 Dec 2014
Posts: 9814

Kudos [?]: 3318 [0], given: 171

Location: United States (CA)
GMAT 1: 800 Q51 V49
GRE 1: 340 Q170 V170
Re: EMPOWERgmat users, have you experienced this module error? [#permalink]

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New post 11 Aug 2017, 12:41
Hi ultimatum58,

I'll contact the Support Team directly and have them connect with Tech Support. I imagine that someone from the Team will reach out to you shortly.

GMAT assassins aren't born, they're made,
Rich
_________________

760+: Learn What GMAT Assassins Do to Score at the Highest Levels
Contact Rich at: Rich.C@empowergmat.com

Rich Cohen

Co-Founder & GMAT Assassin

Special Offer: Save $75 + GMAT Club Tests Free

Official GMAT Exam Packs + 70 Pt. Improvement Guarantee
www.empowergmat.com/

***********************Select EMPOWERgmat Courses now include ALL 6 Official GMAC CATs!***********************

Kudos [?]: 3318 [0], given: 171

Re: EMPOWERgmat users, have you experienced this module error?   [#permalink] 11 Aug 2017, 12:41
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