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hawaii50
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hawaii50
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hawaii50
After a lot of BS I finally got through to a VP at ETS. They did give me a voucher. I am hoping to not have to use it. Just plain tired of the process.



Wow, a VP...
They did not cancel the score I imagine, right?
(I guess that's what the comment "not to have to use it" refers to. )


I guess the important question I have for you is: Is it easy to get things out of ETS?

If I am not asking too much, how friendly are they on the phone ?



-=-
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hawaii50
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Well let's see--
once I got a human being on the phone at ETS, she was nice. I actually had to get a REAL phone number by calling GMAC and telling them the circumstances and WHY I needed to talk to someone besides a customer rep.

It was not hard to get a voucher out of ETS given my situation. I will say the man I talked to was very polite and very understanding. It definitely made a huge difference in my opinion of ETS.
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hawaii50
Well let's see--
once I got a human being on the phone at ETS, she was nice. I actually had to get a REAL phone number by calling GMAC and telling them the circumstances and WHY I needed to talk to someone besides a customer rep.

It was not hard to get a voucher out of ETS given my situation. I will say the man I talked to was very polite and very understanding. It definitely made a huge difference in my opinion of ETS.



That's great to hear becuase usually they are percieved as an evil empire or a fortress I guess. Thank you for your reply.

Anyway, that's good it was worth it, at least gives a nice fuzzy feeling in bed.
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