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06 Jan 2023, 07:56
Kudos
Bookmarks
My proctor just denied me access to the exam (online version) because of an issue with name on my id. My name didn't match my id because they didn't have my middle name registered on the examinity platform, which is weird because I did in fact register them on the MBA platform but I didn't notice they weren't on the examinity dashboard until it was already too late 
I don't expect to get a refund since it's my fault for not noticing the problem sooner. I tried to edit my name on examinity but it doesn't work, I cannot edit it on the MBA website either ! Guys who do I talk to to get this fixed and reschedule quickly ?
Also does this register my exam as an attempt or a no-show ?
Thank you all !
I don't expect to get a refund since it's my fault for not noticing the problem sooner. I tried to edit my name on examinity but it doesn't work, I cannot edit it on the MBA website either ! Guys who do I talk to to get this fixed and reschedule quickly ?
Also does this register my exam as an attempt or a no-show ?
Thank you all !
06 Jan 2023, 08:32
Kudos
Bookmarks
Hey
You should write an email to customercare@mba.com for rescheduling the exam. They will most probably give you a voucher code for online exam to be used without any additional cost.
You should write an email to customercare@mba.com for rescheduling the exam. They will most probably give you a voucher code for online exam to be used without any additional cost.
06 Jan 2023, 08:36
Kudos
Bookmarks
Hi. Sorry about the problem with the proctor and the name. I’m not sure it’s exactly your fault since your profile name matches….
I wouldn’t start out with that assumption. It seems like you’ve done everything that’s expected…
This will not count as an attempt. Since you didn’t attempt the test. This will actually not show up anywhere or have any implications.
Contacting the customer service is probably the best bet
Sorry!
Posted from my mobile device
I wouldn’t start out with that assumption. It seems like you’ve done everything that’s expected…
This will not count as an attempt. Since you didn’t attempt the test. This will actually not show up anywhere or have any implications.
Contacting the customer service is probably the best bet
Sorry!
Posted from my mobile device
