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GMAT Focus official score delay

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KK14
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GMAT Focus official score delay [#permalink] New post   24 Jan 2024, 10:45
I gave GMAT Focus exam on 16 Jan. I have still not received my official score report yet. As for GMAT FOCUS there is no test taker copy or unofficial scores available. What to do in such scenario?

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GmatKnightTutor
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Re: GMAT Focus official score delay [#permalink] New post   24 Jan 2024, 16:01
Consider sending an email to GMAC. You can find contact info for your region on the main MBA website.

-contact: gmatknight site | gmatclub dm
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AjiteshArun
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Re: GMAT Focus official score delay [#permalink] New post   24 Jan 2024, 22:54
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KK14 wrote:
I gave GMAT Focus exam on 16 Jan. I have still not received my official score report yet. As for GMAT FOCUS there is no test taker copy or unofficial scores available. What to do in such scenario?

Hi KK14,

Was this a test-centre appointment or online?

1. Check your mba.com account again. That's where your official score report will show up.

2. If you haven't received your official score report, is there some other status message next to your attempt on mba.com?

3. You can reach out to customer support, but they may not be very helpful as it hasn't been 20 days yet.
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KK14
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Re: GMAT Focus official score delay [#permalink] New post   24 Jan 2024, 22:58
AjiteshArun wrote:
KK14 wrote:
I gave GMAT Focus exam on 16 Jan. I have still not received my official score report yet. As for GMAT FOCUS there is no test taker copy or unofficial scores available. What to do in such scenario?

Hi KK14,

Was this a test-centre appointment or online?

1. Check your mba.com account again. That's where your official score report will show up.

2. If you haven't received your official score report, is there some other status message next to your attempt on mba.com?

3. You can reach out to customer support, but they may not be very helpful as it hasn't been 20 days yet.


Hi Ajitesh Arun,

Yes, it was test-center appointment.
It is showing 'pending' in MBA.com account. There is no other message showing on it.

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AjiteshArun
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Re: GMAT Focus official score delay [#permalink] New post   24 Jan 2024, 23:11
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KK14 wrote:
Hi Ajitesh Arun,

Yes, it was test-center appointment.
It is showing 'pending' in MBA.com account. There is no other message showing on it.

Reach out to customer support (call them, don't rely on their chat/email support).

In the meantime, go ahead with your applications (if any). Also, mark Feb 5 for follow-up with the customer support people. That is, if you don't receive your score before then, call them up again on the 5th and ask them to look into the matter.

For what it's worth, as this was a test-centre attempt, I think you'll most likely receive your official score report soon.
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Re: GMAT Focus official score delay [#permalink] New post   24 Jan 2024, 23:22
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AjiteshArun wrote:
KK14 wrote:
Hi Ajitesh Arun,

Yes, it was test-center appointment.
It is showing 'pending' in MBA.com account. There is no other message showing on it.

Reach out to customer support (call them, don't rely on their chat/email support).

In the meantime, go ahead with your applications (if any). Also, mark Feb 5 for follow-up with the customer support people. That is, if you don't receive your score before then, call them up again on the 5th and ask them to look into the matter.

For what it's worth, as this was a test-centre attempt, I think you'll most likely receive your official score report soon.


Hi AjiteshArun,

Thanks for the help.
Now, they don't even give test taker copy or unofficial score after the test. I called them today, they already saying that they have escalated the matter and will get back to me in 2-3 days. Actually my system got hanged for few seconds in the test. So, they are saying that this is the reason the results are getting delayed.

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Re: GMAT Focus official score delay [#permalink] New post   26 Jan 2024, 12:54
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KK14 wrote:
AjiteshArun wrote:
KK14 wrote:
Hi Ajitesh Arun,


Thanks for the help.
Now, they don't even give test taker copy or unofficial score after the test. I called them today, they already saying that they have escalated the matter and will get back to me in 2-3 days. Actually my system got hanged for few seconds in the test. So, they are saying that this is the reason the results are getting delayed.

Posted from my mobile device


Thank you for the update. Let us know when this gets resolved.
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KK14
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Re: GMAT Focus official score delay [#permalink] New post   26 Jan 2024, 16:41
ScottTargetTestPrep wrote:
KK14 wrote:
KK14 wrote:
Hi Ajitesh Arun,


Thanks for the help.
Now, they don't even give test taker copy or unofficial score after the test. I called them today, they already saying that they have escalated the matter and will get back to me in 2-3 days. Actually my system got hanged for few seconds in the test. So, they are saying that this is the reason the results are getting delayed.

Posted from my mobile device


Thank you for the update. Let us know when this gets resolved.[/quote]

Hi ScottTargetTestPrep,

Thanks for reaching out.
It was resolved yesterday only. I called them 10 A.M. and I received score around 1 P.M.

Best Regards,
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AjiteshArun
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Re: GMAT Focus official score delay [#permalink] New post   26 Jan 2024, 22:35
Expert Reply
KK14 wrote:
It was resolved yesterday only. I called them 10 A.M. and I received score around 1 P.M.

Good to know. Test-centre attempts very rarely get cancelled.
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ScottTargetTestPrep
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Re: GMAT Focus official score delay [#permalink] New post   29 Jan 2024, 08:19
Expert Reply
KK14 wrote:

Hi ScottTargetTestPrep,

Thanks for reaching out.
It was resolved yesterday only. I called them 10 A.M. and I received score around 1 P.M.

Best Regards,


Thanks for the update, KK14.
Good to hear your score wasn't canceled.
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Re: GMAT Focus official score delay [#permalink]
29 Jan 2024, 08:19

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