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Intern
Intern
Joined: 07 Jun 2019
Posts: 19
Own Kudos [?]: 8 [0]
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Location: Thailand
Concentration: Finance, Other
GMAT 1: 480 Q42 V16
GMAT 2: 560 Q47 V20
GMAT 3: 590 Q45 V27
GPA: 3.49
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Intern
Intern
Joined: 06 Jan 2021
Posts: 23
Own Kudos [?]: 30 [0]
Given Kudos: 30
GMAT 1: 600 Q42 V30
GMAT 2: 720 Q48 V41
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Target Test Prep Representative
Joined: 14 Oct 2015
Status:Founder & CEO
Affiliations: Target Test Prep
Posts: 18767
Own Kudos [?]: 22062 [0]
Given Kudos: 283
Location: United States (CA)
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Intern
Intern
Joined: 06 Jan 2021
Posts: 23
Own Kudos [?]: 30 [0]
Given Kudos: 30
GMAT 1: 600 Q42 V30
GMAT 2: 720 Q48 V41
Send PM
Gmat official mock error [#permalink]
ScottTargetTestPrep wrote:
Aeyvei wrote:
Nowwk wrote:
Hello everyone,

I just bought the official mock 3-6. When I started doing mock 3. I could reach question only no.7 Then, the system stopped and i can’t continue the exam. There is a popup said there was an error processing your request.

Does anyone face this situation and how to tackle it? I try to email to gmat prep but receive no response

Posted from my mobile device


Same, that had happened to me thrice now. I am so annoyed. I wrote to them as well but no response. And, unfortunately do not have any solutions either. Will try sending them email today.


Did you get things sorted out?


No, Sent them an email. No response; automatic response said 2 business days. I highly doubt they will, in which case will try over call.

It's their new update which has lots of bugs, even for practice questions. I have reported at least 2 times (within the platform) for wrong answer choices marked. They have released the update with too many bugs. But till the problems are sorted out, there is very little point in buying official material. I say it for multiple reasons, including the fact that I am practically using the GMAT club to create tests; the tests I create on GMAT's platform give me only one type of question at once, and I can only access the incorrect questions altogether in such an impractical way. The Efficient Wiley had so much better interface.
Target Test Prep Representative
Joined: 14 Oct 2015
Status:Founder & CEO
Affiliations: Target Test Prep
Posts: 18767
Own Kudos [?]: 22062 [0]
Given Kudos: 283
Location: United States (CA)
Send PM
Re: Gmat official mock error [#permalink]
Expert Reply
Aeyvei wrote:

No, Sent them an email. No response; automatic response said 2 business days. I highly doubt they will, in which case will try over call.

It's their new update which has lots of bugs, even for practice questions. I have reported at least 2 times (within the platform) for wrong answer choices marked. They have released the update with too many bugs. But till the problems are sorted out, there is very little point in buying official material. I say it for multiple reasons, including the fact that I am practically using the GMAT club to create tests; the tests I create on GMAT's platform give me only one type of question at once, and I can only access the incorrect questions altogether in such an impractical way. The Efficient Wiley had so much better interface.


I understand. Let me know what happens when you finally get someone on the phone.
Intern
Intern
Joined: 21 Jun 2021
Posts: 28
Own Kudos [?]: 4 [1]
Given Kudos: 31
Location: India
Send PM
Re: Gmat official mock error [#permalink]
1
Kudos
Nowwk wrote:
Hello everyone,

I just bought the official mock 3-6. When I started doing mock 3. I could reach question only no.7 Then, the system stopped and i can’t continue the exam. There is a popup said there was an error processing your request.

Does anyone face this situation and how to tackle it? I try to email to gmat prep but receive no response

Posted from my mobile device


Hey!
Same thing happened with me. I could resume by refreshing it but I lost about 7 mins on the timer.

And this happened both on quant and on verbal section multiple times.
Target Test Prep Representative
Joined: 14 Oct 2015
Status:Founder & CEO
Affiliations: Target Test Prep
Posts: 18767
Own Kudos [?]: 22062 [0]
Given Kudos: 283
Location: United States (CA)
Send PM
Re: Gmat official mock error [#permalink]
Expert Reply
ishitaagarwal59 wrote:

Hey!
Same thing happened with me. I could resume by refreshing it but I lost about 7 mins on the timer.

And this happened both on quant and on verbal section multiple times.


Did you get the situation sorted out?
GMAT Club Bot
Re: Gmat official mock error [#permalink]

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