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Mck2023
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GMAT 1: 650 Q44 V35
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GMAT Online Score Canceled. 13 Jul 2022, 19:29
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Hi All,
I got the mail from GMAT yesterday, which says that my score has been canceled. It feels as if the roof has fallen over my head. I do not remember breaking any rules of the GMAC Online Exam Policy. I am really disappointed at the moment. What shall I do now? In fact, they have asked me to appeal to the GMAT™ Test Security Team within 7 days from the date of their decision in case I believe that they should review a decision they made about my exam. Shall I reply to the same email they sent me (which I already did) or does the Test Security Team has separate email id? Please provide if you know any specific email id of Test Security Team. Thank you.
For them who want to know my score, I had scored 700 (Q49, V36).
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AjiteshArun
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GMAT Focus 1: 715 Q83 V90 DI83
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GMAT Online Score Canceled. 13 Jul 2022, 19:52
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Mck2023
Hi All,
I got the mail from GMAT yesterday, which says that my score has been canceled. It feels as if the roof has fallen over my head. I do not remember breaking any rules of the GMAC Online Exam Policy. I am really disappointed at the moment. What shall I do now? In fact, they have asked me to appeal to the GMAT™ Test Security Team within 7 days from the date of their decision in case I believe that they should review a decision they made about my exam. Shall I reply to the same email they sent me (which I already did) or does the Test Security Team has separate email id? Please provide if you know any specific email id of Test Security Team. Thank you.
For them who want to know my score, I had scored 700 (Q49, V36).
Hi Mck2023,

Until you receive a better response: reach out to the regular customer service team and let them know that you wish to submit an appeal. Make sure that you send them an email as well.
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bb
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GMAT Online Score Canceled. 13 Jul 2022, 19:56
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I am so sorry about this :(
I would wait for a clarification. It is hard sometimes to realize some of the issues that may have been flagged. Lots of possibilities and sometimes mistakes.
-BB
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GmatKnightTutor
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GMAT Online Score Canceled. 14 Jul 2022, 01:52
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Mck2023
Hi All,
I got the mail from GMAT yesterday, which says that my score has been canceled. It feels as if the roof has fallen over my head. I do not remember breaking any rules of the GMAC Online Exam Policy. I am really disappointed at the moment. What shall I do now? In fact, they have asked me to appeal to the GMAT™ Test Security Team within 7 days from the date of their decision in case I believe that they should review a decision they made about my exam. Shall I reply to the same email they sent me (which I already did) or does the Test Security Team has separate email id? Please provide if you know any specific email id of Test Security Team. Thank you.
For them who want to know my score, I had scored 700 (Q49, V36).

Unfortunate situation. If you send any further emails, mention facts that cannot be disputed. For example, that the proctor did not raise a single issue during the exam.
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sidharth2304
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GMAT Online Score Canceled. 15 Jul 2022, 00:13
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Hi all,

I faced a similar situation last week. Had my GMAT exam on 9 July - scored 750. I recieved a mail on 11 July that it's been put on administrative review and on 13 July that the score has been cancelled.

In the mid of the test, I faced an issue with zoom camera as it got switched off suddenly, without me knowing about it since the zoom window is not visible during the test. The proctor called out immediately that she is not able to see me & she paused the test & asked me to rejoin the exam after switching the zoom camera on. I got really nervous, not knowing the reason of this error but I did as she asked me to do & I was back with her in the next 20 to 25 seconds. Before resuming my exam, we again took a look at the 360 degree view of my room & table - since eveything looked okay, she resumed the exam. This error with zoom happened again during the exam, atleast 2-3 times after some intervals. We again repeated the process of pausing the test, switching on the camera, 360 degree room check & resuming the test. The last time it happened, I suggested the proctor to move to a different app that is 'goto meeting', because of the error with the zoom app. With the mutual alignment of MYSELF & the PROCTOR, we switched to 'goto meeting' immediately. As soon as we moved to goto meeting, we never faced any error with the camera again and I finished the test uninterrupted, till the end.

Now they have asked me to write an appeal explaining the situation in detail. I did that last night. Can anybody tell me if they have faced any such situation? Will my original score be reinstated? I'm really worried.

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sidharth2304
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GMAT Online Score Canceled. 15 Jul 2022, 00:19
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Hi all,

I faced a similar situation last week. Had my GMAT exam on 9 July - scored 750. I recieved a mail on 11 July that it's been put on administrative review and on 13 July that the score has been cancelled.

In the mid of the test, I faced an issue with zoom camera as it got switched off suddenly, without me knowing about it since the zoom window is not visible during the test. The proctor called out immediately that she is not able to see me & she paused the test & asked me to rejoin the exam after switching the zoom camera on. I got really nervous, not knowing the reason of this error but I did as she asked me to do & I was back with her in the next 20 to 25 seconds. Before resuming my exam, we again took a look at the 360 degree view of my room & table - since eveything looked okay, she resumed the exam. This error with zoom happened again during the exam, atleast 2-3 times after some intervals. We again repeated the process of pausing the test, switching on the camera, 360 degree room check & resuming the test. The last time it happened, I suggested the proctor to move to a different app that is 'goto meeting', because of the error with the zoom app. With the mutual alignment of MYSELF & the PROCTOR, we switched to 'goto meeting' immediately. As soon as we moved to goto meeting, we never faced any error with the camera again and I finished the test uninterrupted, till the end.

Now they have asked me to write an appeal explaining the situation in detail. I did that last night. Can anybody tell me if they have faced any such situation? Will my original score be reinstated? I'm really worried.

Posted from my mobile device
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GMAT Online Score Canceled. 27 Jul 2022, 09:26
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Hi Mck2023,

Did you get all of this sorted out?
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