Hello,
DeWalt. I keep seeing these queries pop up, so you are not alone. I will include my response from a related thread:
AndrewN
This is a known issue that I have seen mentioned several times in the forum. Some members have reported pausing the exam as soon as they notice the question reset, exiting out, then returning to the same exam and resuming, with success. It is a bug that GMAC™ ought to have fixed by now, but since the first two tests are free, maybe GMAC™ is prioritizing other concerns.
Try out the pause-and-return method to see if that works. You can contact GMAC™ to report the issue, but so far, I have not read anything in the forum about an official response on the matter.
The OS does not seem to be an issue. It is just an internal bug. One thing I can tell you for sure is no one has reported the same number skip on either version of the actual exam, so you can at least take some comfort in that.
Good luck with your studies.
- Andrew