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gmat.wiley.com is giving error- Inactive I am not able to access it.

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gmat.wiley.com is giving error- Inactive I am not able to access it.  [#permalink]

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New post 02 Nov 2017, 20:04
1
Hi,

I logged in to gmat.wiley.com site but i am not able to access any product. I am getting below error message once i am in site. I had spent last one month doing the RC and quant question banks (around 500 questions in total) thinking that I review the questions I got wrong from anywhere. But i am not able to access it now. I spoke to wiley customer care but they are unable to help and gave me new site https://www.efficientlearning.com/ to login, This new site neither has my products nor my saved sessions. It is really pathetic. Also they are saying gmat.wiley.com is inactive now and i cant use it. They should have given pre-notification for such action.

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object(ArrayObject)#85 (1) { ["storage":"ArrayObject":private]=> array(3) { ["exception"]=> object(Zend_Db_Statement_Exception)#80 (8) { ["_previous":"Zend_Exception":private]=> NULL ["message":protected]=> string(109) "SQLSTATE[22007]: Invalid datetime format: 1292 Incorrect datetime value: '' for column 'logout_time' at row 1" ["string":"Exception":private]=> string(0) "" ["code":protected]=> int(22007) ["file":protected]=> string(50) "/home/gmacwiley1/library/Zend/Db/Statement/Pdo.php" ["line":protected]=> int(234) ["trace":"Exception":private]=> array(13) { [0]=> array(6) { ["file"]=> string(46) "/home/gmacwiley1/library/Zend/Db/Statement.php" ["line"]=> int(300) ["function"]=> string(8) "_execute" ["class"]=> string(21) "Zend_Db_Statement_Pdo" ["type"]=> string(2) "->" ["args"]=> array(1) { [0]=> &array(4) { [0]=> string(6) "110952" [1]=> string(0) "" [2]=> string(15) "151.124.247.200" [3]=> string(114) "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36" } } } [1]=> array(6) { ["file"]=> string(53) "/home/gmacwiley1/library/Zend/Db/Adapter/Abstract.php" ["line"]=> int(479) ["function"]=> string(7) "execute" ["class"]=> string(17) "Zend_Db_Statement" ["type"]=> string(2) "->" ["args"]=> array(1) { [0]=> &array(4) { [0]=> string(6) "110952" [1]=> string(0) "" [2]=> string(15) "151.124.247.200" [3]=> string(114) "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36" } } } [2]=> array(6) { ["file"]=> string(57) "/home/gmacwiley1/library/Zend/Db/Adapter/Pdo/Abstract.php" ["line"]=> int(238) ["function"]=> string(5) "query" ["class"]=> string(24) "Zend_Db_Adapter_Abstract" ["type"]=> string(2) "->" ["args"]=> array(2) { [0]=> &string(133) "INSERT INTO `user_log` (`user_id`, `login_time`, `logout_time`, `client_ip`, `client_details`) VALUES (?, CURRENT_TIMESTAMP, ?, ?, ?)" [1]=> &array(4) { [0]=> string(6) "110952" [1]=> string(0) "" [2]=> string(15) "151.124.247.200" [3]=> string(114) "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36" } } } [3]=> array(6) { ["file"]=> string(53) "/home/gmacwiley1/library/Zend/Db/Adapter/Abstract.php" ["line"]=> int(575) ["function"]=> string(5) "query" ["class"]=> string(28) "Zend_Db_Adapter_Pdo_Abstract" ["type"]=> string(2) "->" ["args"]=> array(2) { [0]=> &string(133) "INSERT INTO `user_log` (`user_id`, `login_time`, `logout_time`, `client_ip`, `client_details`) VALUES (?, CURRENT_TIMESTAMP, ?, ?, ?)" [1]=> &array(4) { [0]=> string(6) "110952" [1]=> string(0) "" [2]=> string(15) "151.124.247.200" [3]=> string(114) "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36
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gmat.wiley.com is giving error- Inactive I am not able to access it.  [#permalink]

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New post Updated on: 02 Nov 2017, 22:08
Thank you for reporting this. That is really messed up. I hope it is temporary.... that would be really bad if everyone just lost their progress, error log, and history


Edit: Nevermind. It is the new platform release in September 2017. I see it. https://www.efficientlearning.com/suppo ... tion-bank/
I guess it is permanent. :(
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Originally posted by bb on 02 Nov 2017, 22:05.
Last edited by bb on 02 Nov 2017, 22:08, edited 1 time in total.
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Re: gmat.wiley.com is giving error- Inactive I am not able to access it.  [#permalink]

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New post 03 Nov 2017, 08:03
This is extremely annoying as one is unable to transfer all previous work (practice tests, notes, etc). I basically used the old platform as an error log - great!
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Re: gmat.wiley.com is giving error- Inactive I am not able to access it.  [#permalink]

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New post 04 Nov 2017, 04:44
I purchased the OG 16 (plus the two extras) and worked with them on the 'old' platform, is there any way I can continue working with the 2016 OG edition on the new homepage? It does not recognize my e-mail address...
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Re: gmat.wiley.com is giving error- Inactive I am not able to access it. &nbs [#permalink] 04 Nov 2017, 04:44
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