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29 Jan 2024, 06:04
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I have dyslexia and ADHD. I got approval from GMAC for 50% extra time for my GMAT exam and asked if I could use noise cancellation headphones but was reassured the test center would provide these.
I chose to take the exam administered at a Pearson Vue test center (in India, for the record). specifically because I needed to use the noise cancellation headsets as they help me focus given my learning disability- these headsets are not allowed to be used if a candidate takes the GMAT online version of the exam.
To be sure, I even emailed Pearson Vue to confirm these noise cancellation headphones will be provided but got a carefully worded delayed reply stating " both headphones and earplugs will be available for use at the test center. You are welcome to use whichever option you feel most comfortable with during the exam. " When I asked them to confirm the "noise cancellation" feature specifically, they did not respond.
On test day, lo and behold, there are no noise cancellation headsets but a lousy pair of headphones that do not remotely serve the function of reducing, let alone, cancelling noise. I had brought my own headphones for insurance but was not allowed to use these.
In light of the GMAT Official exam expiring in 2 days, and no other test center in the city, I took the test reluctantly (and underperformed by 40 points).
What are my options here? I'd appreciate any advise.
Thank you.
I chose to take the exam administered at a Pearson Vue test center (in India, for the record). specifically because I needed to use the noise cancellation headsets as they help me focus given my learning disability- these headsets are not allowed to be used if a candidate takes the GMAT online version of the exam.
To be sure, I even emailed Pearson Vue to confirm these noise cancellation headphones will be provided but got a carefully worded delayed reply stating " both headphones and earplugs will be available for use at the test center. You are welcome to use whichever option you feel most comfortable with during the exam. " When I asked them to confirm the "noise cancellation" feature specifically, they did not respond.
On test day, lo and behold, there are no noise cancellation headsets but a lousy pair of headphones that do not remotely serve the function of reducing, let alone, cancelling noise. I had brought my own headphones for insurance but was not allowed to use these.
In light of the GMAT Official exam expiring in 2 days, and no other test center in the city, I took the test reluctantly (and underperformed by 40 points).
What are my options here? I'd appreciate any advise.
Thank you.
29 Jan 2024, 08:36
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I'm sorry to hear about your experience. Very frustrating!
You can contact GMAC and let them know what happened, and it's possible they will give you a voucher for another test. Of course, that doesn't really help you a whole lot since you now need to prepare for the Focus edition of the GMAT.
You can contact GMAC and let them know what happened, and it's possible they will give you a voucher for another test. Of course, that doesn't really help you a whole lot since you now need to prepare for the Focus edition of the GMAT.
29 Jan 2024, 08:47
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I am sorry. My understanding is that the headphones are fairly lousy. I would be curious to hear from someone who has taken a test at the test center.
The only piece of equipment that works are the earplugs. My understanding most folks use both at the same time. I used the ear plugs.
You should definitely file a complaint to GMAC. Maybe they give you a free retake. But you will have to take the focus edition if you want to retake.
PS. 40 points is also not an outlandish difference. GMAC states that the standard error is about 40 pts on the testing. So it is understandable that you will be 40 points apart if you take 2 tests back to back
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The only piece of equipment that works are the earplugs. My understanding most folks use both at the same time. I used the ear plugs.
You should definitely file a complaint to GMAC. Maybe they give you a free retake. But you will have to take the focus edition if you want to retake.
PS. 40 points is also not an outlandish difference. GMAC states that the standard error is about 40 pts on the testing. So it is understandable that you will be 40 points apart if you take 2 tests back to back
Posted from my mobile device
