Hello
Today (12 Oct.) I took the GMAT Online exam.
I started the exam on my laptop wich I didn't plug in due to the fact that I charge it through an external monitor which is prohibited from use during the exam. Also I do not own a separate charger to it.
All good so far.
Unfortunately the exam software worked really badly. The secure browser froze several times, the whole thing kept on barely responding to my clicks and so on. I somehow managed to go through the Quantitative section, and through the first 4 Verbal questions. At this point the browser went into an infinite loading and I got in touch with my proctor.
After explaining the situation, my proctor tried some tricks to make the browser work, including reinstalling it. Nothing worked. Lastly she suggested to restart the computer. On doing this, my battery jumped to 0%. Like it simply went to 0%. Although I started the exam at 98% and I have a 98WHr battery with almost no wear.
Realizing I have 0% battery, I walked to the other room, got my monitor, connected my laptop to charge. I placed the monitor on the floor, facing the wall. I cliked on the link the proctor sent via email to join the meeting again. All went fine until she prompted me to open the secure browser wich detected the external monitor and would not start unless I unplugged it, which I couldn't do since I had barely 4% battery at that point.
I explained the situation to the proctor, she kindly told me that there are two possible ways going forward:
1. I disconnect the monitor and resume the exam.
2. I leave the meeting and reschedule.
I fully understood the stand of the proctor, rules are rules, I had no choice but leave the meeting.
My problem is that as far as I understand, I have to wait 16 days until I can make a new schedule for the exam. But the problem is that I need my scores as soon as possible in order to submit my MSc application.
Right now I feel so dumb for not buying a charger for the exam. I take full responsibility for what has happened. I'm just disappointed that I did not think all of this through.
Is there any way to take the exam sooner than 16 days?
Have any of you been offered a reschedule after encountering technical difficulties?
Does anyone know a good way forward for my situation?
Thank you for your time.
Posted from my mobile device