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09 Dec 2016, 06:17
Kudos
Bookmarks
Hi GMAC Official Representative,
I went to take GMAT test yesterday. However, due to a severe system snag I could not proceed with the whole of the test. When I was answering Question No. 10 of the Quantitative section, although I was selecting a radio button to answer the question, still on clicking the 'Next' button, a prompt was appearing stating that I cannot proceed without answering the question and simultaneously, the radio-button selection was getting deselected. This kept happening with each of the 5 answer choices and thus I was not allowed to proceed with the rest of the test.
I immediately brought this to the notice of the authority of the centre. They also could not do anything regarding this and reported an incident immediately with the case ID. They asked me to step out of the test room since there was no way to proceed with the rest of the test.
I called up the Customer Care Centre and they said that I will be notified withing next 3 days about the next steps to be taken.
Can you please let me know what steps are generally taken in this type of situation?
Also, since no score has been generated, will the selected 5 programs and colleges be notified anything at all?
Tentatively when shall I be re-scheduled to take the test again?
I went to take GMAT test yesterday. However, due to a severe system snag I could not proceed with the whole of the test. When I was answering Question No. 10 of the Quantitative section, although I was selecting a radio button to answer the question, still on clicking the 'Next' button, a prompt was appearing stating that I cannot proceed without answering the question and simultaneously, the radio-button selection was getting deselected. This kept happening with each of the 5 answer choices and thus I was not allowed to proceed with the rest of the test.
I immediately brought this to the notice of the authority of the centre. They also could not do anything regarding this and reported an incident immediately with the case ID. They asked me to step out of the test room since there was no way to proceed with the rest of the test.
I called up the Customer Care Centre and they said that I will be notified withing next 3 days about the next steps to be taken.
Can you please let me know what steps are generally taken in this type of situation?
Also, since no score has been generated, will the selected 5 programs and colleges be notified anything at all?
Tentatively when shall I be re-scheduled to take the test again?
09 Dec 2016, 12:41
Kudos
Bookmarks
Hi SMGmat123,
I'm sorry to hear about your situation on Test Day - that must have been very upsetting. You should try posting your questions directly to the GMAC representative here:
-post-your-questions-to-gmac-official-representative-here-133929.html
GMAT assassins aren't born, they're made,
Rich
I'm sorry to hear about your situation on Test Day - that must have been very upsetting. You should try posting your questions directly to the GMAC representative here:
-post-your-questions-to-gmac-official-representative-here-133929.html
GMAT assassins aren't born, they're made,
Rich
