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nikhilsrl
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GMAT 1: 760 Q50 V42
WE:Information Technology (Computer Software)
Schools: INSEAD '14 (D) LBS '14 (D) Tuck '14 (D) Rotman '15 (A) Judge (D) Queen's (M$)
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Issue with ETS Practice Tests 18 Feb 2012, 23:12
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Hello,

I recently registered for TOEFL test and along with that bought the package that included the ETS ebook and the practice tests. Now I am facing an issue with Practice Test application. I am unable to play any of the audio recordings. They are listed but when I play them there is no audio. The progress bar moves across in less than a second when the duration of the recordings are more than that. I wanted to know if anyone faced a similar issue and got it resolved.

I have raised it with ETS but their suggestions are not really helping me.

Any suggestion and help is appreciated.

Thanks.
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nikhilsrl
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Joined: 20 Dec 2010
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Own Kudos:
399
Given Kudos: 118
Location: India
Concentration: Strategy, General Management
Schools: INSEAD '14 (D) LBS '14 (D) Tuck '14 (D) Rotman '15 (A) Judge (D) Queen's (M$)
GMAT 1: 760 Q50 V42
WE:Information Technology (Computer Software)
Schools: INSEAD '14 (D) LBS '14 (D) Tuck '14 (D) Rotman '15 (A) Judge (D) Queen's (M$)
GMAT 1: 760 Q50 V42
Posts: 162
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Issue with ETS Practice Tests 26 Feb 2012, 22:40
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Just to provide an update, I finally got this issue fixed by installing the tool on my desktop instead of on my laptop where I facing issues.
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vdbhamare
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Issue with ETS Practice Tests 25 Mar 2012, 07:02
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Nice practice tests are available from Longman... That to for free...!!
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Doorsey
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Issue with ETS Practice Tests 19 Apr 2012, 02:44
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Hi nikhilsrl,

I have just downloaded the guide and am having exactly the same issue with not being able to hear audio (and the progress bar moves across in less than a second when the duration of the recordings are more than that). Likewise I have had no help from the support guys (they appear hopeless!). I have tried uninstalling and reinstalling but with no luck and I am already on a desktop (not a laptop).

Can I ask what it was that you did to get it working? My student is here for just another week and we'd really like to be able to take the practice sets and tests before he leaves to go back to Germany.

Many thanks!
Dorian.
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Doorsey
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Issue with ETS Practice Tests 19 Apr 2012, 09:01
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Thanks - but this is what I did. I uninstalled it and redownloaded it (from the order page) so I could reinstall it again.
This was yesterday so I'm not sure just trying this again today would make a difference?
I can try again, but ......
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Doorsey
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Issue with ETS Practice Tests 20 Apr 2012, 03:06
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Just uninstalled and re-downloaded and tried again - exactly the same issue - argh!
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