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Newbie has a question! Help me pls...

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kidwithax
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Joined: 14 Apr 2022
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Newbie has a question! Help me pls... [#permalink] New post   14 Apr 2022, 02:38
Hello, how are you?
Something happened before the first GMAT test in my life...
My test was scheduled on April 19th(at a test center), but I got a positive result for COVID-19 today, so I have to change the test date. (Self-quarantine for 7 days according to our country's regulations)
So when I try to change the date, there is a $150 charge, but is there no waiver for the change due to COVID-19???

I had to change the date quickly before the reservation was full, so I paid for it, but has anyone had a similar experience?
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Kinshook
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Re: Newbie has a question! Help me pls... [#permalink] New post   14 Apr 2022, 08:44
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You can e-mail GMAC for waiver of charger paid for date change due to COVID-19.


kidwithax wrote:
Hello, how are you?
Something happened before the first GMAT test in my life...
My test was scheduled on April 19th(at a test center), but I got a positive result for COVID-19 today, so I have to change the test date. (Self-quarantine for 7 days according to our country's regulations)
So when I try to change the date, there is a $150 charge, but is there no waiver for the change due to COVID-19???

I had to change the date quickly before the reservation was full, so I paid for it, but has anyone had a similar experience?
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EMPOWERgmatRichC
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Joined: 19 Dec 2014
Status:GMAT Assassin/Co-Founder
Affiliations: EMPOWERgmat
Posts: 21846
Own Kudos [?]: 11669 [0]
Given Kudos: 450
Location: United States (CA)
GMAT 1: 800 Q51 V49
GRE 1: Q170 V170
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Re: Newbie has a question! Help me pls... [#permalink] New post   16 Apr 2022, 15:36
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Hi kidwithax,

I'm sorry to hear about your COVID diagnosis - that must be incredibly disruptive right now. Since the re-scheduling system at www.mba.com is automated, the response to have you pay a rescheduling fee was based simply on the short time-frame to your prior upcoming Test Date. As Kinshook has pointed out, this is ultimately an administrative issue, so you should reach out to the Support Team at www.mba.com to resolve this issue (and there's a reasonable chance that you will be refunded the $150 fee).

GMAT assassins aren't born, they're made,
Rich

Contact Rich at: Rich.C@empowergmat.com
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desertEagle
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Re: Newbie has a question! Help me pls... [#permalink] New post   18 Apr 2022, 10:54
I am sorry to hear that..

Dont worry .. write to GMAC. hopefully they will refund you... even if not, dont despair. In long run $150 wont matter much (I am saying this inspite of being almost broke)>

Just focus on your GMAT. The next attempt should be your best attempt and score as much as you possibly can. This will lessen the pain for your lost $150.

I will pray to god that you get back all your money. But you have to make sure that you get into MBA college of your dream.

Best of luck
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ScottTargetTestPrep
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Re: Newbie has a question! Help me pls... [#permalink] New post   19 Apr 2022, 17:56
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Hi kidwithax,

Did you get things sorted out?
GMAT Club Bot
gmatclubot
Re: Newbie has a question! Help me pls... [#permalink]
19 Apr 2022, 17:56

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