OnTime Airline was recently forced to ground 1,100 flights and shut down for four days after an overload of passenger scheduling changes caused a computer to fail. This failure cost the airline carrier millions of dollars in revenue and seriously reduced its operating profit for that quarter. A competing airline has a policy wherein passengers must pay a small fee when they wish to reschedule, and this airline has never experienced such a computer failure. Therefore, OnTime's CEO has decided to implement a similar fee in order to cut down on passenger scheduling changes and decrease the likelihood of another expensive computer failure.
Which of the following, if true, would decrease the likelihood that the OnTime CEO's plan will succeed in decreasing the likelihood of an expensive computer failure?
A. All of the passengers who missed flights due to the shutdown were offered free flights at OnTime's expense.
B. This small rescheduling fee at the other airline significantly reduces the number of people making schedule changes.
C. An airline's operating profit depends on the number of successful flights operated by an airline.
D. The fee for schedule changes is likely to discourage OnTime passengers from making such changes.
E. OnTime customers already pay significantly more to travel than do customers of airlines that charge rescheduling fees.
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