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Purchase status in e-gmat is shown incorrectly.

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dransa
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Joined: 29 May 2013
Posts: 47
Own Kudos [?]: 20 [0]
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Concentration: General Management, International Business
Schools: Haas EWMBA '18 (WL)
GMAT 1: 710 Q49 V38
GPA: 4
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Purchase status in e-gmat is shown incorrectly. [#permalink] New post   27 May 2014, 22:04
Hi ,
I am in a big trouble. I have been a student of e-gmat for some time. My earlier subscription expired once and I paid to extend it for 6 more months. Meanwhile I had a brief interruption in my gmat preparations . when I come back and re-login , I see that the web page has changed , and I am only entitled for the free-trial. I do not understand this. I paid for an extension and my subscription should still be valid. Please help.


My subscription id is diptidotmbadotoec@gmaildotcom
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egmat
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Joined: 02 Nov 2011
Posts: 4349
Own Kudos [?]: 30801 [0]
Given Kudos: 637
GMAT Date: 08-19-2020
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Re: Purchase status in e-gmat is shown incorrectly. [#permalink] New post   29 May 2014, 00:15
Expert Reply
Dear Dipti,

I saw that your email was responded to within 30 minutes. Do write to support if you are still facing issues.

Regards,

Rajat Sadana
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soneesingh
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Re: Purchase status in e-gmat is shown incorrectly. [#permalink] New post   03 Aug 2014, 21:16
Even I had taken the egmat Sentence correction course on 23rd april,2014. In between I had not accessed the course and now I am also facing the same trouble,web page has changed , and I am only entitled for the free-trial.
My subscription ID is sonee.singh3jan@gmail.com.
Please help
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L
egmat
e-GMAT Representative
Joined: 02 Nov 2011
Posts: 4349
Own Kudos [?]: 30801 [0]
Given Kudos: 637
GMAT Date: 08-19-2020
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Re: Purchase status in e-gmat is shown incorrectly. [#permalink] New post   04 Aug 2014, 02:20
Expert Reply
soneesingh wrote:
Even I had taken the egmat Sentence correction course on 23rd april,2014. In between I had not accessed the course and now I am also facing the same trouble,web page has changed , and I am only entitled for the free-trial.
My subscription ID is sonee.singh3jan@gmail.com.
Please help



Dear soneesingh,

You're viewing that page because we have migrated to a brand new platform. (We have sent an email to all our students on how to access their accounts now).

Please write to support@e-gmat.com regarding the same. Our support team will be happy to help you.

Regards,
Krishna.
GMAT Club Bot
gmatclubot
Re: Purchase status in e-gmat is shown incorrectly. [#permalink]
04 Aug 2014, 02:20

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