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Joined: 08 Jul 2015
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Showing no subscription even after purchase [#permalink]

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New post 08 Jul 2015, 13:14
Hi I purchased "6-MONTH ACCESS+E-GMAT VERBAL ONLINE" worth $199.95 around 1.5 hour back. But it is shown that I didn't have any subscription. I just realized that it is updated just now and I got my subscription, but I was worried for more than an hour because I had no clue what went wrong whether it is the payment or something else and the FAQ mentions that it should be activated immediately. Please mention it in the FAQ section that it takes around an hour to get the subscription activated. It is mentioned that it takes around 24 hours for the e-gmat subscription to be activated but based on this experience I'm not sure.

Thanks,
Surendra.
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New post 09 Jul 2015, 10:27
Thank you. I believe this has been resolved when you contacted us via support@gmatclub.com
Also, I believe you have received the e-GMAT subscription as well.

If not, please email support@gmatclub.com

Best Regards,
BB
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Re: Showing no subscription even after purchase   [#permalink] 09 Jul 2015, 10:27
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