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21 Jul 2026, 19:00
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B
Be sure to select an answer first to save it in the Error Log before revealing the correct answer (OA)!
Difficulty:
65%
(hard)
Question Stats:
55% (01:49) correct
45%
(02:06)
wrong
based on 212
sessions
History
Date
Time
Result
Not Attempted Yet
Small Business Owner: Prescott’s grocery store was losing customers because of long checkout lines. To address this issue, Prescott’s installed self-checkout stations so that more customers could check out at a time and the lines would be shorter. This approach will not help Prescott’s retain customers, however, since most of the people who shop at Prescott’s dislike checking out their own groceries.
Which of the following, if true, could a Prescott’s manager use to effectively rebut the argument made by the small business owner?
(A) Prescott’s would not become more profitable if it were to hire more cashiers so that customers could check out quickly without having to check out their own groceries.
(B) Most of Prescott’s customers prefer checking out their own groceries over waiting in long checkout lines.
(C) Before Prescott’s installed the self-checkout stations, there were no times of day when the checkout lines at Prescott’s were generally sufficiently short to satisfy most customers.
(D) Prescott’s biggest spending customers tend also to be those customers least willing to wait in long lines.
(E) Prescott’s has personnel supporting self-checkout who can assist customers with solving any problems they experience while checking out.
Source: https://martymurraycoaching.com/
Which of the following, if true, could a Prescott’s manager use to effectively rebut the argument made by the small business owner?
(A) Prescott’s would not become more profitable if it were to hire more cashiers so that customers could check out quickly without having to check out their own groceries.
(B) Most of Prescott’s customers prefer checking out their own groceries over waiting in long checkout lines.
(C) Before Prescott’s installed the self-checkout stations, there were no times of day when the checkout lines at Prescott’s were generally sufficiently short to satisfy most customers.
(D) Prescott’s biggest spending customers tend also to be those customers least willing to wait in long lines.
(E) Prescott’s has personnel supporting self-checkout who can assist customers with solving any problems they experience while checking out.
Source: https://martymurraycoaching.com/
22 Jul 2026, 01:24
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A. This talks about profitability, but the argument is about retaining customers. Those are two different issues.
B. The owner assumes customers dislike self-checkout so much that shorter lines won't matter. If most customers would rather use self-checkout than wait in long lines, that directly undercuts the argument.
C. This tells us the long lines were a real problem, but everyone already agrees on that. It doesn't show that self-checkout will help retain customers.
D. This highlights who dislikes long lines the most, but it says nothing about whether those customers are willing to use self-checkout.
E. Having staff available may make self-checkout easier to use, but it doesn't address the owner's main claim that customers dislike checking out their own groceries.
I ll go with B
B. The owner assumes customers dislike self-checkout so much that shorter lines won't matter. If most customers would rather use self-checkout than wait in long lines, that directly undercuts the argument.
C. This tells us the long lines were a real problem, but everyone already agrees on that. It doesn't show that self-checkout will help retain customers.
D. This highlights who dislikes long lines the most, but it says nothing about whether those customers are willing to use self-checkout.
E. Having staff available may make self-checkout easier to use, but it doesn't address the owner's main claim that customers dislike checking out their own groceries.
I ll go with B
Bunuel
22 Jul 2026, 02:34
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Notes: P is losing customers due to long queues. Plan: self checkout, shorter lines. Owner's conclusion: not going to help because people dislike self checkout.
Essentially, owner is saying that people would dislike self checkout more than long lines. We need something that rebuts this claim.
(A) Prescott’s would not become more profitable if it were to hire more cashiers so that customers could check out quickly without having to check out their own groceries. --No one talks about profitability in the stimulus.
(B) Most of Prescott’s customers prefer checking out their own groceries over waiting in long checkout lines. --Surely rebuts what the owner claimed. Let's keep this.
(C) Before Prescott’s installed the self-checkout stations, there were no times of day when the checkout lines at Prescott’s were generally sufficiently short to satisfy most customers. -- essentially says that queues were so long earlier that most people were never satisfied. But this could be because customers left in response to self checkout. The stimulus did not tell us if the plan worked. So this option does not clearly rebut well.
(D) Prescott’s biggest spending customers tend also to be those customers least willing to wait in long lines. ---biggest customer vs volume of customers. The stimulus discusses volume.
(E) Prescott’s has personnel supporting self-checkout who can assist customers with solving any problems they experience while checking out. --- sure, but we don't know why people dislike self checkout. So we cannot just assume that supporting staff can alleviate this dislike.
Ans. B.
Essentially, owner is saying that people would dislike self checkout more than long lines. We need something that rebuts this claim.
(A) Prescott’s would not become more profitable if it were to hire more cashiers so that customers could check out quickly without having to check out their own groceries. --No one talks about profitability in the stimulus.
(B) Most of Prescott’s customers prefer checking out their own groceries over waiting in long checkout lines. --Surely rebuts what the owner claimed. Let's keep this.
(C) Before Prescott’s installed the self-checkout stations, there were no times of day when the checkout lines at Prescott’s were generally sufficiently short to satisfy most customers. -- essentially says that queues were so long earlier that most people were never satisfied. But this could be because customers left in response to self checkout. The stimulus did not tell us if the plan worked. So this option does not clearly rebut well.
(D) Prescott’s biggest spending customers tend also to be those customers least willing to wait in long lines. ---biggest customer vs volume of customers. The stimulus discusses volume.
(E) Prescott’s has personnel supporting self-checkout who can assist customers with solving any problems they experience while checking out. --- sure, but we don't know why people dislike self checkout. So we cannot just assume that supporting staff can alleviate this dislike.
Ans. B.
