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Re: The Hanks Manufacturing Company has been receiving complaints about th [#permalink]
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[quote="SajjadAhmad"]The Hanks Manufacturing Company has been receiving complaints about the quality of the products in the WWWidget product line. To eliminate these complaints, the operations director has decided to adopt a quality assurance program similar to that of WINK, Inc., which has a high customer satisfaction rate.

Which of the following may most reasonably be inferred from the statements above?

A. Products in the WWWidget line have been breaking shortly after being installed. - We cannot infer if the line is breaking

B. The WWWidget line is a relatively new line of products for The Hanks Manufacturing Company.- cannot infer if it is new line of products

C. The operations director used to work for WINK, Inc. and is therefore familiar with the quality assurance program.- Cannot infer if the director used to work in WINK, Inc, there could be other reasons why he/she is aware of the quality assurance program

D. The WWWidget line is in danger of costing The Hanks Manufacturing Company its profitability.- We cannot infer anything about the company's profitability

E. The complaints about the WWWidget line indicate a customer satisfaction rate that is lower than that of the WINK, Inc.’s customer satisfaction rate.- The customer satisfaction rate is lower than that of WINK Inc, can be inferred because 'the director has decided to adopt a quality assurance program similar', he/she can compare the 'customer satisfaction rate' as he/she has conclude that 'WINK, Inc., which has a high customer satisfaction rate'.
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Re: The Hanks Manufacturing Company has been receiving complaints about th [#permalink]
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