Delayed GMAT official score report

Question

Hello,

I took the GMAT on 24th September, 2020 and I still haven't received the official score report. On the official site it is mentioned that the official score report is made available within 20 calendar days and it's already been 25 days. I dropped an email to the support team and got a reply 3 days ago that they have forwarded my concern to the higher authority and will update me once they get any response.

Has anybody else experienced the same?
Is there anything I should be worried about?

Thank you!

ScottTargetTestPrep · Answer

Hi khushbu00001.

I have heard of this happening from other students. Why don't you give the folks at GMAC a call to discuss the situation further?

khushbu00001 · Answer

I tried giving them a call but I was on hold for a long time and couldn't reach anybody.

khushbu00001 · Answer

Update: Got in touch with the customer service folks again and they mentioned that there was no error in my case and that the score would be released shortly and after 2 days, finally got the official score!!!

YASH750 · Answer

I got my result after 5 days of taking the test. I have heard many people talking about delayed scores . According to the official GMAC guidelines they can take upto 20 days if they need to verify further. if you've taken the gmat online then they would check the video footage and if they find anything suspicious there then further investigation would be done.

keep calm . And i hope you get your scores asap.

Thank you.

keep calm . And i hope you get your scores asap.

Thank you.

Ly2019 · Answer

Has anyone who's taken the GMAT in-person recently experienced major delays in getting their official scores with AWA scores? I took mine Nov. 9, and still no official score... I'm now being told 10-15 more days. Wondering if this is a problem anyone else is experiencing?

EMPOWERgmatRichC · Answer

Hi Ly2019,

Historically-speaking, the Official Score Reports for GMATs administered at a Test Center have been typically available 1-2 weeks after the Test Date, so since you took your GMAT on November 9th, you are still in that 'window.' A much longer wait time is a bit surprising, but certainly possible - especially since each AWA has to be graded by a human. That having been said, the Unofficial Score Report (which you would have received on the day you took the GMAT) is almost always the same as the Official Score that you receive - meaning that you have already seen what is likely to be your Official GMAT Score (except for the AWA component).

GMAT assassins aren't born, they're made,
Rich

bb · Answer

I believe the worst case time wine provided by GMAC is 20 calendar days. However, that time wine is usually not critical because many programs are OK with you submitting the scores on your application and then verifying the scores later on. The only exception of course being the AWA.

Posted from my mobile device

Posted from my mobile device

khushbu00001 · Answer

Hi Ly2019,

I faced a similar issue. I took the GMAT on 24th Sept and I received the official score report after more than a month. I suggest that you wait for the score as you have already talked to the customer care people and it may take up to 20 days to get the scores according to GMAC. If you don't get it even after 20 days, contact GMAC folks again and they'll surely help you out.

coaztal · Answer

I am also facing this issue. Took the GMAT in late October and am now past the 20 day mark with no official score report. I reached out to GMAC and they said they're checking on it, but I'm freaking out that it's going to get cancelled for some reason.

zzxs · Answer

Hi Ly2019,

I also took my exam on 10 Nov and have not yet received my scores.. Let me know if you receive yours or know about delay reason.

I'm planning to reach out to the customer service on 30 Nov if still no score report received.

Ly2019 · Answer

Update: called customer service today as I'm now past 20 days. I've been told there's a "technical issue" that will take another 7-10 business days to resolve. I'm pretty upset; I have deadlines before that point, and had made that clear with support as early as a week after my exam.

Update 2: received the score!!

Update 2: received the score!!

PALL07 · Answer

I gave my exam on 13th Nov, it’s been 28 days now and I still haven’t received the scores. I wrote to them as well, however, just getting an automated response and have not heard back from them at all. I am getting a little worried now considering deadlines are approaching. Please provide an email id you guys might have written to. Would be really helpful.

zzxs · Answer

You can call the GMAC customer service. I got mine within few days after asking them.

bb · Answer

Wow. Just to clarify, this is in-person test at the test center, correct?

Posted from my mobile device

Sk444 · Answer

Not getting my official score..Need to submit to school.. GMAT customer care responded everytime that within 24hrs it will be updated. Almost 20 days gone but not getting my official score..Where to escalate

Posted from my mobile device

Posted from my mobile device

Sk444 · Answer

I also appeared on 14th February and till date haven't received official score card. 20 days they mentioned..when checked with call centre they replied within 24 hrs we will get. Unfortunately it's almost three days with no clue at all..Where to connect

Posted from my mobile device

Posted from my mobile device

bb · Answer

Hi. Sorry about that. That is odd. Is this the online test or in person as a test center?

Sk444 · Answer

I gave the exam in test centre. Really disturbed as whenever call GMAT folks for Last two days and was assured it will be posted within 24 hrs. Unfortunately it's still not reflected. Really worried

Posted from my mobile device

MartyTargetTestPrep · Answer

Hi Sk444.

It amazing how bizarre the GMAT scoring process can be. One of the simplest things an enterprise can do to take care of users is to keep things straightforward and reliable. So, GMAC should prioritize doing so, but hasn't.

Has customer care said anything to you about their having escalating to the "scoring team"?

Meanwhile, can you possibly use your unofficial score for a while and tell your target schools that your official score is pending?

Also, an emergency option is simply to to take the test again and hope that your score isn't delayed.

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