Last visit was: 22 Apr 2026, 12:04 It is currently 22 Apr 2026, 12:04
Close
GMAT Club Daily Prep
Thank you for using the timer - this advanced tool can estimate your performance and suggest more practice questions. We have subscribed you to Daily Prep Questions via email.

Customized
for You

we will pick new questions that match your level based on your Timer History

Track
Your Progress

every week, we’ll send you an estimated GMAT score based on your performance

Practice
Pays

we will pick new questions that match your level based on your Timer History
Not interested in getting valuable practice questions and articles delivered to your email? No problem, unsubscribe here.
Close
Request Expert Reply
Confirm Cancel
User avatar
aditijain1507
Joined: 16 Nov 2021
Last visit: 28 Feb 2024
Posts: 47
Own Kudos:
14
 [2]
Given Kudos: 93
Products:
Posts: 47
Kudos: 14
 [2]
2
Kudos
Add Kudos
Bookmarks
Bookmark this Post
User avatar
EMPOWERgmatRichC
User avatar
Major Poster
Joined: 19 Dec 2014
Last visit: 31 Dec 2023
Posts: 21,777
Own Kudos:
Given Kudos: 450
Status:GMAT Assassin/Co-Founder
Affiliations: EMPOWERgmat
Location: United States (CA)
GMAT 1: 800 Q51 V49
GRE 1: Q170 V170
Expert
Expert reply
GMAT 1: 800 Q51 V49
GRE 1: Q170 V170
Posts: 21,777
Kudos: 13,045
Kudos
Add Kudos
Bookmarks
Bookmark this Post
avatar
AndrewN
avatar
Volunteer Expert
Joined: 16 May 2019
Last visit: 29 Mar 2025
Posts: 3,490
Own Kudos:
Given Kudos: 500
Expert
Expert reply
Posts: 3,490
Kudos: 7,661
Kudos
Add Kudos
Bookmarks
Bookmark this Post
User avatar
ScottTargetTestPrep
User avatar
Target Test Prep Representative
Joined: 14 Oct 2015
Last visit: 22 Apr 2026
Posts: 22,278
Own Kudos:
Given Kudos: 302
Status:Founder & CEO
Affiliations: Target Test Prep
Location: United States (CA)
Expert
Expert reply
Active GMAT Club Expert! Tag them with @ followed by their username for a faster response.
Posts: 22,278
Kudos: 26,528
Kudos
Add Kudos
Bookmarks
Bookmark this Post
Hi aditijain1507,

Have you gotten any further responses from GMAC?
avatar
par24
Joined: 17 Dec 2020
Last visit: 27 Mar 2022
Posts: 2
Given Kudos: 2
Posts: 2
Kudos: 0
Kudos
Add Kudos
Bookmarks
Bookmark this Post
Sorry that this happened to you. This happened to me as well, twice. It was extremely frustrating and hard on the brain. My score was below par in both scenarios. GMAC customer support was helpful when I brought the issue up with them. They reviewed the video evidence and cancelled my scores. In such situations, test center exams may be a better option.
User avatar
narendran1990
Joined: 24 May 2014
Last visit: 09 Jun 2024
Posts: 78
Own Kudos:
Given Kudos: 989
Location: India
GMAT 1: 640 Q42 V35 (Online)
GRE 1: Q159 V151
GRE 2: Q159 V153
GPA: 2.9
GMAT 1: 640 Q42 V35 (Online)
GRE 1: Q159 V151
GRE 2: Q159 V153
Posts: 78
Kudos: 24
Kudos
Add Kudos
Bookmarks
Bookmark this Post
I would like to post my experience on the GMAT Online exam as well : My appointment was scheduled on 14th Dec, 17:30, I had installed the ES Secure Browser the day before in my Macbook Air and I thought the experience of taking the exam would be seamless. However, from 17:20 to 19:10, all I did was constantly delete and re-install the software. Though the proctor was very patient and helpful in trying to find ways to troubleshoot the issue, the browser just didn't load and in the end she suggested why don't we try it on a different windows based OS laptop.

Though I had a spare laptop, I was against using it as it has a faulty battery. Though the ES secure browser worked properly, 5 minutes into the exam, the laptop crashed and I couldn't continue with the exam. After this failed attempt, I reached out to GMAC explaining the issue and have been provided with a voucher code to reappear for the online version of the exam anytime before 31/01/22. I would have been happy if the voucher provided could be used for a test center based exam but that doesn't seem to be the case.
Moderators:
196 posts
Founder
43152 posts