Hello Anukriti,
I received a similar email today asking me to reschedule, and I confirmed the details with the test center. However, I couldn't reach anyone to inquire further. Could you please share the email address you used to request a refund after rescheduling? All Pearson emails indicate "Do not reply to this email," so I was trying to find an appropriate contact.
Regards,
Niyor
ajanukriti.jain
Hello,
Quick update: I'm happy to share that Pearson VUE has processed my refund. After receiving the email about the exam delivery issue and going through the rescheduling process, I reached out to Pearson VUE for a refund.
I'm pleased to report that they responded promptly, and the refund has been successfully processed. If anyone has questions about navigating a similar situation, feel free to ask!
Best Regards,
Anukriti Jain