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Unable to purchase Exam pack from MBA store

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Unable to purchase Exam pack from MBA store [#permalink]

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New post 18 Sep 2017, 05:54
Hi Everyone,

I would really appreciate if someone can help me here. I am trying to buy Exam pack 1 and 2 from MBA store but I am unable to do so. I am currently in Brussels, I called the customer service
and they are unable to help, they are saying that the credit card authorization did not go through however when I called my credit card company they said they did not see any transaction coming at all.

After trying all my credit cards I am still unable to order and the customer service(asknet AG) is unable to help. Could you please advise as to how can I buy it. Is it also possible that I ask my friend to buy it and I can activate it, even if he is in a different country.

Thanks
Ravi Mishra
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Unable to purchase Exam pack from MBA store [#permalink]

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New post 18 Sep 2017, 06:02
Hi ravikumarmishra ,

The best solution at this moment is to ask your friend to buy Exam Pack 1 and 2 and share the code with you.

Once you have the code ready, go here and download the appropriate exam pack.

Installation is fairly easy - you double click the GSP files and enter the activation codes. If you run into any issues, you can always check here.

Thanks
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Re: Unable to purchase Exam pack from MBA store [#permalink]

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New post 18 Sep 2017, 10:54
abhimahna wrote:
Hi ravikumarmishra ,

The best solution at this moment is to ask your friend to buy Exam Pack 1 and 2 and share the code with you.

Once you have the code ready, go here and download the appropriate exam pack.

Installation is fairly easy - you double click the GSP files and enter the activation codes. If you run into any issues, you can always check here.

Thanks


so I asked my friend to login to my account and use his credit card from a different country and try to order. He tried 4 credit cards and every time the same problem, bank is refusing transaction.
I seriously cannot fathom this, despite raising complaint and trying 7 different credit cards I cannot order Exam packs.
I am not sure if anyone can help me, I have my GMAT in 12 days and I had no clue that MBA store had such a disappointing customer service in Germany/Europe that they do not give a shit to customers and randomly declining payments.
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Re: Unable to purchase Exam pack from MBA store [#permalink]

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New post 18 Sep 2017, 11:10
ravikumarmishra wrote:
so I asked my friend to login to my account and use his credit card from a different country and try to order. He tried 4 credit cards and every time the same problem, bank is refusing transaction.
I seriously cannot fathom this, despite raising complaint and trying 7 different credit cards I cannot order Exam packs.
I am not sure if anyone can help me, I have my GMAT in 12 days and I had no clue that MBA store had such a disappointing customer service in Germany/Europe that they do not give a shit to customers and randomly declining payments.


Hi ravikumarmishra ,

Why are you asking your friend to buy through your account?

Ask him to create his own account(if he doesn't have any) and then buy.

This should work. I think the account you created would have the address of Germany/Europe (that could be a reason for the problem).

Once he create his account from his own country different than your's, then may be you can get the exam packs.

All you need is just the code.

Try to use the option I mentioned and the issue will be resolved.

All the best. :)
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Unable to purchase Exam pack from MBA store [#permalink]

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New post 18 Sep 2017, 22:08
You can try buying it through GMAT Club with a discount but You have to purchase premium membership.

Once you purchase exam packs or question packs, I will PM you activation codes so you would bypass the MBA.com completely.
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Unable to purchase Exam pack from MBA store   [#permalink] 18 Sep 2017, 22:08
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