Office manager: I will not order recycled paper for this office. Our letters to clients must make a good impression, so we cannot print them on inferior paper.
Stationery supplier: Recycled paper is not necessarily inferior. In fact, from the beginning, the finest paper has been made of recycled material. it was only in the 1850s that paper began to be made from wood fiber, and then only because there were no longer enough rags to meet the demand for paper.
In which one of the following ways does the stationer’s response fail to address the office manager’s objection to recycled paper?
(A) It does not recognize that the office manager’s prejudice against recycled paper stems from ignorance.
-irrelevant, we don't care where the prejudice stemmed from
(B) It uses irrelevant facts to justify a claim about the quality of the disputed product. CORRECT
What are those facts?
1. Finest paper has been made from recycled material (since the beginning)
2. Paper used to be made out of wood fibre (demand outweighed supply)
None of these address the concerns about quality raised by the manager
(C) It assumes that the office manager is concerned about environmental issues.
-irrelevant
(D) It presupposes that the office manager understands the basic technology of paper manufacturing.
-irrelevant
(E) It
ignores the office manager’s legitimate concern about quality
-the supplier doesn't ignore the concern, he/she just raises silly counterclaims as in B