ExplanationConsultant: Even when the participants are well-chosen and the facilitators are highly skilled, focus group data does not reliably predict actual consumer behavior. Individual participants often feel pressure to conform to the statements of other members of the group. What they say in the context of a focus group is often quite different from what they would say in a one-on-one interview. Groupthink--forgoing critical discussion in favor of achieving agreement--tends to make focus groups less efficacious than are traditional one-on-one interviews for understanding consumer behavior.Analyzing the passage, we find statements that we could consider conclusions in the first and last line:
Even when the participants are well-chosen and the facilitators are highly skilled, focus group data does not reliably predict actual consumer behavior.
Groupthink--forgoing critical discussion in favor of achieving agreement--tends to make focus groups less efficacious than
are traditional one-on-one interviews for understanding consumer behavior.Honestly, it's tough to find a conclusion in this passage. It states each of the above two possible conclusions more as facts than as opinions supported by other facts. At the same time, once we see that the question stem indicates that this question is an Assumption question, we know we have to find a conclusion and support for that conclusion. So, we have to go with our best call for what the writer of the question may have considered the conclusion and support.
My best call is that the writer considered the first statement in the passage the final conclusion and the last statement an intermediate conclusion.
Accordingly, we can say that the consultant has reasoned that, since groupthink causes people's "forgoing critical discussion in favor of achieving agreement," groupthink "tends to make focus groups less efficacious than are traditional one-on-one interviews for understanding consumer behavior," and therefore, "focus group data does not reliably predict actual consumer behavior."
Which of the following, if true, would enable the consultant's argument to be properly drawn?This is another way of asking for an assumption on which the argument depends.
A. The tendency toward groupthink is specific to focus group research.This statement doesn't have to be true for the argument to work.
After all, even if the tendency toward groupthink is not specific to focus group research and thus exists in other types of research, it can still be the case that "Groupthink ... tends to make focus groups less efficacious than are traditional one-on-one interviews" and that "focus group data does not reliably predict actual consumer behavior."
The consultant is not saying that all other types of research are better than focus group research or implying that all other types of research do not involve groupthink.
Eliminate.
B. Words and actions affected by groupthink are less predictive of other behavior than are those free of such effects. In our above analysis of the passage, we saw that the consultant has reasoned that, since groupthink causes people's "forgoing critical discussion in favor of achieving agreement," groupthink "tends to make focus groups less efficacious than are traditional one-on-one interviews for understanding consumer behavior," and therefore focus group data "does not reliably predict consumer behavior."
So, the reasoning goes from "groupthink" to "less efficacious" to "does not reliably predict consumer behavior."
Looking at this choice, we see that it's basically stating the assumption that "groupthink" is connected to "less predictive."
Honestly, I don't think the argument really assumes what this choice says. After all, the argument goes from "groupthink" to "less effiicacious" and then to "does not reliably predict." So, it connects "groupthink" to "does not reliably predict" with "less efficicacious" and thus doesn't need the direct connection between "groupthink" and "less predictive" provided by this choice.
At the same time, none of the other choices work. So, we can roll with this choice given that it does at least connect an aspect of the support, "groupthink," to what appears to be the main conclusion, "less predictive."
Keep.
C. Focus groups are only used to study consumer behavior. Regardless of whether focus groups are used to study only consumer behavior, the conclusion of this argument could be correct.
After, even if focus groups are use to study other forms of behavior, it could still be the case that "focus group data does not reliably predict actual consumer behavior."
Eliminate.
D. If the participants are well-chosen, a highly skilled facilitator can mitigate the tendency toward groupthink. This choice clearly doesn't state an assumption on which the argument depends because it is contrary to the point of the argument.
In other words, "If the participants are well-chosen, a highly skilled facilitator can mitigate the tendency toward groupthink," goes in the opposite direction of the conclusion that, because of groupthink, "Even when the participants are well-chosen and the facilitators are highly skilled, focus group data does not reliably predict actual consumer behavior."
Eliminate.
E. Conducting one-on-one interviews does not cost a company significantly more than conducting focus group based research.The key points of the argument are two specific ones: "Groupthink ... tends to make focus groups less efficacious than are traditional one-on-one interviews" and "focus group data does not reliably predict actual consumer behavior."
The points of the argument do not involve cost.
Also, the conclusion is not that one-on-one interviews are better overall for companies than focus groups.
So, the argument doesn't require any assumption about the relative costs of focus group-based research and one-on-one interviews.
Eliminate.
Correct answer: B