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Dropdown 1: 80
Dropdown 2: 90
Be sure to select an answer first to save it in the Error Log before revealing the correct answer (OA)!
Difficulty:
85%
(hard)
Question Stats:
46% (03:08) correct
54%
(03:47)
wrong
based on 46
sessions
History
Date
Time
Result
Not Attempted Yet
The diagram above summarizes Elena’s assessment of all customer complaints received by a retailer during one month. Elena classifies each complaint as involving at least one of three issues: billing, delivery, or product quality. The percentage shown in each region represents the percentage of all complaints that Elena classifies as involving the issue or combination of issues represented by that region.
Marcus, another quality analyst, agrees with much of Elena’s assessment. In particular:
• Whenever Elena says that a complaint involves billing, Marcus agrees that it involves billing.
• Whenever Elena says that a complaint involves delivery, Marcus agrees that it involves delivery.
• Whenever Elena says that a complaint involves product quality, Marcus agrees that it involves product quality.
However, Marcus differs from Elena in one respect: he believes that every complaint involving product quality also involves delivery. Apart from this difference, his assessment is the same as Elena’s.
Select from each drop-down menu the option that completes the statement most accurately based on the information provided.
Marcus maintains that % of the complaints involving billing also involve delivery.
Marcus maintains that % of all complaints involve delivery.
Attachment:
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Official Answer
Dropdown 1: 80
Dropdown 2: 90
29 Aug 2026, 17:05
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is it first blank - 80 and second blank - 90?
29 Aug 2026, 23:05
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The answer is
A. 80%
B. 90%
A. 80%
B. 90%
Attachments
Screenshot_20260830_113202_Samsung Notes.jpg [ 271.76 KiB | Viewed 298 times ]
