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sjkskjka
Joined: 14 Jun 2024
Last visit: 12 Mar 2026
Posts: 25
Own Kudos:
Given Kudos: 195
Schools: HEC MiM '26 MiM '26 ESSEC MiM '26 INSEAD MiM '26
GMAT Focus 1: 615 Q76 V81 DI84 
GMAT Focus 2: 615 Q79 V82 DI81 
GPA: 8/10
Products:
Schools: HEC MiM '26 MiM '26 ESSEC MiM '26 INSEAD MiM '26
GMAT Focus 2: 615 Q79 V82 DI81
Posts: 25
Kudos:
6
04 Dec 2025, 03:53
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I had my GMAT exam today and a technical issue completely ruined it. During the 10-minute break between Verbal and Quant, my screen froze halfway through. The proctor wasn’t even in the room, so by the time she came back and fixed it, the Quant section had already started 5 minutes earlier without me. I lost break time, lost section time, and started Quant already behind and stressed. My score ended up being the lowest I’ve ever gotten.
The proctor didn’t file anything and just said “it’s fine,” which obviously wasn’t true.
Has anyone dealt with this before? Who exactly should I contact at GMAC? Do I report this through their support form, email someone, or speak to the test center first? Is there any chance they offer a free retake for something like this?
Any guidance on the proper steps would really help I am completely broken and lost.
The proctor didn’t file anything and just said “it’s fine,” which obviously wasn’t true.
Has anyone dealt with this before? Who exactly should I contact at GMAC? Do I report this through their support form, email someone, or speak to the test center first? Is there any chance they offer a free retake for something like this?
Any guidance on the proper steps would really help I am completely broken and lost.
04 Dec 2025, 08:21
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I’m sorry to hear about your experience!
If it helps, this page has contact information for a wide variety of issues related to the GMAT: https://support.mba.com/hc/en-us/articl ... -GMAT-Exam
If it helps, this page has contact information for a wide variety of issues related to the GMAT: https://support.mba.com/hc/en-us/articl ... -GMAT-Exam
09 Dec 2025, 00:00
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I recently faced similar issues during my GMAT exam that disrupted my flow and affected my performance. During my DI section the screen just went blank a few times and was so for almost 15-20 mins combined. I thought I would be fine since I didn't exactly lose time but my flow was recked and my di score dipped a lot.
Did you take any action?
Did you take any action?
sjkskjka
