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Was not allowed to present GMAT - Did not include second last name

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santi913
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Was not allowed to present GMAT - Did not include second last name [#permalink] New post   02 Nov 2022, 11:45
So after months and months of preparation I showed up this morning at the test center, only to be turned down by the person at the desk because my mba. com profile had only my first and last name, while my passport includes my two last names (paternal and maternal). This was very dissapointing and demoralizing. I also had already taken the GMAT at another facility with the same ID and registration, so it all came as a very big shock. I would appreciate words of support, and would encourage all test takers to double check the registration requirements. Thanks everyone and good luck on your studies.
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Kushchokhani
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Re: Was not allowed to present GMAT - Did not include second last name [#permalink] New post   03 Nov 2022, 03:44
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Thanks for the update. That's a bit misfortune from GMAC. This will further lead people to switch to GRE for their MBA aspiration.
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av1901
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Re: Was not allowed to present GMAT - Did not include second last name [#permalink] New post   03 Nov 2022, 04:22
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I feel your pain and understand what you must be going through. Did they give you another chance to retake the test with a fee waiver?
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Suraj0184
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Re: Was not allowed to present GMAT - Did not include second last name [#permalink] New post   03 Nov 2022, 09:11
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Please write to GMAC citing the issues faced at the Center. They should give you alternate date for the GMAT attempt that you missed.
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santi913
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Re: Was not allowed to present GMAT - Did not include second last name [#permalink] New post   03 Nov 2022, 13:57
av1901 wrote:
I feel your pain and understand what you must be going through. Did they give you another chance to retake the test with a fee waiver?



Unfortunately I've not heard back from the customer service team. I'm currently waiting to get my name modified on the platform so I can re-schedule my test. Hoping for a fee waiver but no news yet.

Will update when I know more!

Thank you for the support
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santi913
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Re: Was not allowed to present GMAT - Did not include second last name [#permalink] New post   07 Nov 2022, 09:34
Just an update, I did not get a refund. GMAC closed my case without notification and I'm still trying to get my name changed.
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gmatclubot
Re: Was not allowed to present GMAT - Did not include second last name [#permalink]
07 Nov 2022, 09:34

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