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pmorfire
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Hi pmorfire,

Were there any technical issues during any of your Exams (for example, were there any 'crashes' that required you to wait while an administrator restarted your Exam?)? I ask because it's possible that the automated system might incorrectly consider one of those Exams as 2 Tests - which would explain why you're currently locked-out of scheduling your 6th attempt (since in this situation, the system would be using the date from your 2nd Official attempt to define when the 12-month period had passed).

GMAT assassins aren't born, they're made,
Rich

Contact Rich at: Rich.C@empowergmat.com
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pmorfire
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EMPOWERgmatRichC
Hi pmorfire,

Were there any technical issues during any of your Exams (for example, were there any 'crashes' that required you to wait while an administrator restarted your Exam?)? I ask because it's possible that the automated system might incorrectly consider one of those Exams as 2 Tests - which would explain why you're currently locked-out of scheduling your 6th attempt (since in this situation, the system would be using the date from your 2nd Official attempt to define when the 12-month period had passed).

GMAT assassins aren't born, they're made,
Rich


In my first GMAT attempt, my laptop's battery did die in the middle of the exam, and the exam has to be restarted. But then I wouldn't have been able to register for my 5th attempt too, which i gave on 6th april this year.
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I've been just getting redirected to FAQ section of gmat by the customer support. Is there a more responsive or helpful customer support that i can contact?
I called customer support, they told me to mail about the issue. I mailed, and I got a pretty automated reply basically telling about the GMAT attempt limits.

How do I get the customer support to actually look into the issue now? Anyone has any tips?
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