While searching for replacements for 4 salespeople recently lost to competitor companies due to their more flexible work schedule policies, Company X needs its remaining 9 salespeople to take over the former employees’ territories, despite the fact that they are already working at capacity. In order to motivate its remaining sales force, X is offering additional financial incentives and also holding a mandatory training session, the purpose of which will be to review time-management skills and “low-touch” selling skills (phone calls, email, direct mail) that don’t require face-to-face meetings.
In light of the info given, X’s actions aimed as motivators for its remaining sales force are most vulnerable to which of the following criticisms?
A. They fail to directly address the factors leading to the loss of its salespeople.
B. They assume, without evidence, that qualified replacements cannot be hired quickly, so only internal measures can be effective.
C. They entail taking time away from potentially making sales in order to hold a training session.
D. They assume, without evidence, that outside trainers—who may be unfamiliar with X’s products—must deliver the session.
E. They assume, without evidence, that the financial incentives will need to be funded by cutting existing commission rates.