American companies may find the solution to their performance related problems in their own backyard. A recently conducted independent study shows that in the business world, social and political skills have become the real key to getting ahead in organisations, skills that successful managers use to their advantage. The study found out that successful managers, those who get promoted relatively quickly vis-à-vis effective managers, perform day to day activities that are more or less dissimilar to the ones conducted by effective managers or those who have satisfied, committed subordinates, in addition to high performing units.
Accordingly, it comes as no surprise that networking, which consists of socializing or politicking and interacting with others, was one activity that, out of the core four activities among the plethora of activities performed by managers, topped the list for successful managers but was ranked the lowest in the list of activities performed by the effective ones. Indeed the findings of the study do not negate the reality
that there are managers who strike a balance between the activities performed by both types of managers and hence are successful and effective at the same time, but the meager percentage such managers formed of the study’s sample, barely ten percent, affirms the general divide between successful and effective managers.
These findings clearly belie the traditional assumption typically suggested by formal personnel policies that promotions are based purely on performance.
In effect, the study’s implications affirm the cynical, yet what now seems real, view that people who are not necessarily the most accomplishing in terms of performing well in the other three key activity areas, namely communication, traditional management, and human resource management, are being promoted to the top level.
Therefore, American companies looking to improve their performance and productivity need to ensure that formal rewards, especially promotions, are tied to performance. This way companies will be promoting a work-culture that turns effective managers in to successful managers and gives the currently successful managers a chance to effectively focus on productivity
and not just on socializing and politicking.
1. Each of the following can be inferred from the passage EXCEPT
A. Managers in general perform some activities that are more important than others.
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Incorrect, reference text is in green color. Ranking of activities has been mentioned.
B. Successful managers are inherently good at networking whereas effective managers are not.
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Correct, the passage mentions that successful managers 'perform' activities such as networking more often than effective managers do but the passage never mentioned that the effective managers are not good at networking. The passage only talks about the ranking of activities in day-to-day life. So, this option can't be inferred from the passage.
C. Some managers do not fit exclusively in one of the two categories.
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Incorrect, this can be inferred from the passage, reference text is in green color.
D. Some company policies are inconsistent with the actual workings of the company.
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Incorrect, tricky one! But this option can be inferred from the first line of Para 2.
E. American companies looking to enhance their performance must look within their set-up for scope of improvement.
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Incorrect, this can be inferred from the first line of the passage and from the author's conclusion.
2. The author is primarily concerned with
A. discussing a trend and its implications
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Correct, by POE. The author first discusses the situation of successful and effective managers, a common trend in a typical company and then through the implications of a study proposes a solution to promote managers based on their performance.
B. criticizing some companies for an unfair practice followed by them
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Incorrect, too extreme. Fair and unfair has not been mentioned in the passage.
C. evaluating a situation and
warning against its possible implications
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Incorrect, tricky one! implications of a study have been mentioned and a possible solution has been proposed to the companies for improvement. But no warning has been issued.
D. describing the findings of a study
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Incorrect, tempting one!. Implications of the study has also been discussed. Option A is better.
E. uncovering the gap between the perception and the reality of a situation
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Incorrect, too generic and only partially related to the passage.
3. Which of the following is mentioned in the passage?
A. Socializing and politicking are activities not worthy of a manager's time.
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Incorrect, too extreme. The author asks for a balanced approach, reference text is in pink color.
B. The study's findings shed light on many unstated assumptions that are part of some of the policies followed by American companies.
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Incorrect, tricky one! the study doesn't talk about the assumptions 'that are
part' of some policies. In fact, the passage talks about the assumptions '
suggested' by those policies i.e., what people assume on the basis of such policies.
C. Out of the four core activities, it is communication in which effective managers perform the best.
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Incorrect, not mentioned in the passage. Ranking of politicking is mentioned but not of the other core activities.
D. There is a gap between what appraisal related policies suggest and what the actual case is.
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Correct, this can be inferred from the first line of Para 2, highlighted in pink color.
E. American companies looking to improve their performance and productivity need to ensure that the most effective managers are also promoted once in a while.
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Incorrect, It is opposite to what the author concludes, if anything. The author wants companies to promote effective mangers more often so that they can become successful managers.
4. Which of the following most aptly describes the function of the second paragraph?
A. To criticize the false picture companies portray with respect to appraisals
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Incorrect, no criticism was made by the author.
B. To close the gap between perception and reality
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Incorrect, too generic answer.
C. To take forward the discussion on the strict measures American companies need to take
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Incorrect, the author only proposes a methodology, strictness and further discussion has not been mentioned by the author.
D. To discuss the implications of a study
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Correct, Para 2 discusses the results of the study, reference text is highlighted in blue color and author derives a conclusion on the basis of it.
E. To motivate a kind of managers to become successful
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Incorrect, too specific. Also, the author proposes a solution for the company and doesn't actually motivates managers.