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Can't register Kaplan Premier 2016 and desperately need the tests...

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Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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New post 02 Oct 2015, 09:56
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Hi everyone,

for the past weeks I have been trying to register my newly bought GMAT Premier 2016 book and I keep encountering the same error message (see image attached). This comes right after I give my personal data, but before I am asked to give any data concerning the book, so the problem cannot be that the book is used (I know it's new).

Could anyone please kindly help me to register the book? This is extremely critical for me since I was counting on using both Manhattan and Kaplan CATs for my preparation and now I've been forced to already use 3 of the Manhattan. I only bought the book for the tests and it's turned out to be useless so far. I'm really frustrated.

Has anybody encountered the same problem? Is anybody able to help me? I'd be forever grateful and give you kudos.

My first CATS have been:

GMAT Prep (Baseline) -620
Manhattan #1 - 630
Manhattan #2 - 690
Manhattan #3 - 650

I was very disappointed with the 650 after the 690 and needand I was hoping to break the 700 barrier tomorrow with the first Kaplan...


Please please please, help if you can!
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Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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New post 02 Oct 2015, 09:57
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Try registering the 2015 edition instead - folks have had better luck with that one... (the 2016 and 2015 editions are the same)
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Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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New post 02 Oct 2015, 11:19
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Hi,

I got the same problem when I used the chrome browser.

Error is resolved when i opened in Mozilla firefox.
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Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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New post 02 Oct 2015, 11:36
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Hi paulaalv11,

If bb's or smartguy595's approaches solve this issue then you'll be all set. If they don't work, then I suggest that you contact Kaplan Customer Support - my guess is that they probably already have the 'solution' to this problem.

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Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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New post 02 Oct 2015, 23:47
Hi,

I tried both using Firefox and registering the 2015 edition, but none of the worked. I have contacted them but I'm still waiting for their reply. If anybody still has an idea I'd be very grateful.

Thanks a lot!
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Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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New post 03 Oct 2015, 00:42
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Hi,

Check this meanwhile

http://www.kaptest.com/pages/support#error

hope this helps
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Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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New post 16 Mar 2018, 04:31
Hello,

I am having trouble myself to register with GMAT PREP PLUS 2018 with this question: What is the fifth word in chapter 19?

Any tips??

Many thanks,
Ambre
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Re: Can't register Kaplan Premier 2016 and desperately need the tests... &nbs [#permalink] 16 Mar 2018, 04:31
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