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# Can't register Kaplan Premier 2016 and desperately need the tests...

Author Message
Intern
Joined: 24 Aug 2015
Posts: 42
Location: Spain
Concentration: General Management, Technology
GMAT 1: 750 Q49 V42
GPA: 3.5
WE: Management Consulting (Consulting)
Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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02 Oct 2015, 08:56
1
1
Hi everyone,

for the past weeks I have been trying to register my newly bought GMAT Premier 2016 book and I keep encountering the same error message (see image attached). This comes right after I give my personal data, but before I am asked to give any data concerning the book, so the problem cannot be that the book is used (I know it's new).

Could anyone please kindly help me to register the book? This is extremely critical for me since I was counting on using both Manhattan and Kaplan CATs for my preparation and now I've been forced to already use 3 of the Manhattan. I only bought the book for the tests and it's turned out to be useless so far. I'm really frustrated.

Has anybody encountered the same problem? Is anybody able to help me? I'd be forever grateful and give you kudos.

My first CATS have been:

GMAT Prep (Baseline) -620
Manhattan #1 - 630
Manhattan #2 - 690
Manhattan #3 - 650

I was very disappointed with the 650 after the 690 and needand I was hoping to break the 700 barrier tomorrow with the first Kaplan...

Attachments

kaplan error.JPG [ 63.05 KiB | Viewed 19353 times ]

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Joined: 04 Dec 2002
Posts: 17130
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3.5
Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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02 Oct 2015, 08:57
1
Try registering the 2015 edition instead - folks have had better luck with that one... (the 2016 and 2015 editions are the same)
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Senior Manager
Status: Always try to face your worst fear because nothing GOOD comes easy. You must be UNCOMFORTABLE to get to your COMFORT ZONE
Joined: 15 Aug 2014
Posts: 286
Concentration: Marketing, Technology
GMAT 1: 570 Q44 V25
GMAT 2: 600 Q48 V25
WE: Information Technology (Consulting)
Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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02 Oct 2015, 10:19
2
2
Hi,

I got the same problem when I used the chrome browser.

Error is resolved when i opened in Mozilla firefox.
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Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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02 Oct 2015, 10:36
1
Hi paulaalv11,

If bb's or smartguy595's approaches solve this issue then you'll be all set. If they don't work, then I suggest that you contact Kaplan Customer Support - my guess is that they probably already have the 'solution' to this problem.

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Rich
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Intern
Joined: 24 Aug 2015
Posts: 42
Location: Spain
Concentration: General Management, Technology
GMAT 1: 750 Q49 V42
GPA: 3.5
WE: Management Consulting (Consulting)
Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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02 Oct 2015, 22:47
Hi,

I tried both using Firefox and registering the 2015 edition, but none of the worked. I have contacted them but I'm still waiting for their reply. If anybody still has an idea I'd be very grateful.

Thanks a lot!
_________________

Don't worry about the world coming to an end today, it's already tomorrow in Australia

Senior Manager
Status: Always try to face your worst fear because nothing GOOD comes easy. You must be UNCOMFORTABLE to get to your COMFORT ZONE
Joined: 15 Aug 2014
Posts: 286
Concentration: Marketing, Technology
GMAT 1: 570 Q44 V25
GMAT 2: 600 Q48 V25
WE: Information Technology (Consulting)
Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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02 Oct 2015, 23:42
1
Hi,

Check this meanwhile

http://www.kaptest.com/pages/support#error

hope this helps
_________________

"When you want to succeed as bad as you want to breathe, then you’ll be successful.” - Eric Thomas

I need to work on timing badly!!

Intern
Joined: 16 Mar 2018
Posts: 1
Re: Can't register Kaplan Premier 2016 and desperately need the tests...  [#permalink]

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16 Mar 2018, 03:31
Hello,

I am having trouble myself to register with GMAT PREP PLUS 2018 with this question: What is the fifth word in chapter 19?

Any tips??

Many thanks,
Ambre
Re: Can't register Kaplan Premier 2016 and desperately need the tests... &nbs [#permalink] 16 Mar 2018, 03:31
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# Can't register Kaplan Premier 2016 and desperately need the tests...

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