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CUHK MBA Blogs and Updates

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Overseas Entrepreneurship? Carol Chooses the Arduous Path to Live an E [#permalink] CUHK MBA Blogs and Updates   22 Mar 2021, 01:00
FROM CUHK: Overseas Entrepreneurship? Carol Chooses the Arduous Path to Live an Extraordinary Life
Carol recalled that going to the UK was not something she envisioned for her future. The idea germinated during her second year in university: “I was spending most my time joining and organising student activities and sports competitions. I was certain that I could find a decent job after graduation one way or another. To me, Hong Kong was my entire world. But when I joined Dragon 100, I met many outstanding Chinese people from all over the world. There was a ballerina, a winner of the Miss Chinese International Pageant, athletes on the national team, etc. They boasted impressive credentials both academically and professionally. They also understood their own cities and many other places in the world.” Through this experience, Carol realised how tiny she was. She decided to study in the UK and step outside of her comfort zone of Hong Kong. After graduating from The Chinese University of Hong Kong (CUHK) Business School, she headed to Goldsmiths, University of London, to pursue a master’s degree.



An extraordinary journey was about to start as Carol graduated from CUHK Business School. A Photo taken at her graduation.

Stepping off the Beaten Track to Carve a Runway to the Extraordinary
Upon her graduation from the University of London, Carol received job offers in both Mainland China and Hong Kong, including an opportunity to work on a PR campaign for the 2008 Beijing Olympics. To most people, that would be an incredible opportunity. But Carol wanted to challenge herself even more: “At the time, I thought I could work on the Mainland or in Hong Kong ‘anytime I wanted’. London offered a greater challenge. It was an international metropolis that attracted all kinds of talent from the world over. You could easily run into people who were master’s degree or PhD graduates and who were proficient in multiple languages. Getting a job in this city would be quite something.” So, Carol sent out job applications daily, and, after more than four months, she landed a translation job at a bookmaker.

“Those who want to seek employment in the UK must come mentally prepared. The initial types of jobs available, the time it takes to find a job and the starting salary might not be what they imagined. Before I landed a full-time job, I was a barista, and many of my co-workers were master’s degree or PhD graduates. Even though I was not keen about the gambling industry, the job offered me proper work experience in the UK, which would open me to broader opportunities.” Although translating for a bookmaker was not a dream job per se, Carol was not dispirited, nor did she consider returning to Hong Kong to work. After six months, she was hired by the acclaimed international advertising agency, PHD, and assigned a job that she liked.

At this company, 95% of the staff were Caucasians. In the final round of selection, Carol was the only Asian among 20 to 30 candidates. The odds were not in her favour. “My boss later told me that he picked me because I made a deep impression. I did not join the others to work on the interview questions at the desk but instead sat in the corner and drew on the wall. Although I lacked experience working in the UK, he valued my creativity and communication skills and hoped that I would bring something different to the company.” Carol credited CUHK for giving her the opportunity to hone her skills. She said that the freedom that she enjoyed while organising events allowed her to flex her creativity. The frequent class presentations also enabled her to improve her communication skills. “Many people become fearful about failure once they start working and they stop trying anything new. This makes the training in school all the more important.”



While working at London’s PHD, Carol joined a company trip to Dublin, during which time she developed deeper friendships with her colleagues.

Startup to Rewrite the Future
Carol’s performance earned the recognition of her company and her clients. She won the best employee award and was promoted to oversee the company’s marketing strategy in the Asia-Pacific region. Still, she was not satisfied: “I noticed that advertising agencies in the UK typically focused on Europeans. They did not understand the taste of even their major Asian corporate clients, let alone their languages or cultures. This limited their ability to see things from the clients’ perspectives and to serve them accordingly.” Carol saw an opportunity: “Many Asian brands that were dominating domestic markets were eager to venture overseas. I decided to set up my own company to bridge the gap.” In 2014, Carol founded her own advertising agency, Comms8, to specialise in marketing strategies for Eurasia. Her clients included major brands like Nestlé. In recent years, she even opened branch offices in Hong Kong and on the Mainland.



Carol was invited to speak at the China-Britain Trade Expo in 2018. She shared how enterprises promoted themselves beyond WeChat and how they built their brand images through comprehensive/omni-channel marketing in China.

More than offering Asian companies a suitable advertising agency, Carol also wanted to change certain industry norms: “Many advertising agencies demand that their staff work days and nights. If no agency, client or staff made a change, this practice would only perpetuate. I want my agency to set an example and enable my staff to achieve a real work-life balance.”

With Brexit and the pandemic looming over the UK, Carol is thankful that her business has not been significantly affected. But the EU’s tariffs on UK enterprises may cause some of her clients to leave the UK. Also, the pandemic is invariably impacting every industry to different degrees. Carol thought that, if she cannot change the situation, her only choice is to adapt: “Say, when we cannot organise events during the pandemic, we shift to doing more online and social media promotions. We also conduct digital marketing courses for organisations on demand, to help those affected by the pandemic to find employment and do what we can for the community.”

Carol loves giving back to her alma mater and paying it forward to CUHK students. In 2017 she invited 20 Global Business Studies students to visit Conms8’s office in London and introduced them to the British advertising industry.



Carol loves giving back to her alma mater and paying it forward to CUHK students. In 2017 she invited 20 Global Business Studies students to visit Conms8’s office in London and introduced them to the British advertising industry.

Carol said that living in the UK demands many adjustments, and those planning to relocate there must consider all factors. For example, it is best to visit the UK during the winter to determine whether the weather is palatable. Also, hiring a foreign helper/nanny in the UK can cost a lot a month. Consequently, parents without grandparents to lean on will find it hard to take care of their children. Carol was grateful that her husband and her colleagues were all very supportive. This allowed her to live the life of a “mumtrepreneur”.

Looking back at the hurdles she overcame in the UK, Carol likened herself to a ball of clay: “It is playful, the core is hard with character, but the outside is malleable and adaptable to new surroundings.”



Carol firmly believes in the importance of a work-life balance. The support of her husband and colleagues has been instrumental in enabling her to focus on both her career and her family.

This article first appeared in CUHK Business School Alumni Portal, republished with permission from Alumni and Corporate Affairs Office, CUHK Business School.

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MoU Signed between CUHK Business School and Shenzhen CIMC Industry & C [#permalink] CUHK MBA Blogs and Updates   24 Mar 2021, 00:00
FROM CUHK: MoU Signed between CUHK Business School and Shenzhen CIMC Industry & City Development Group
The MoU signing ceremony was held virtually on 19 March afternoon. Prof. Lin Zhou, Dean of CUHK Business School and Choh-Ming Li Professor of Economics; and Ms. Dandan Zhang, Assistant President of Shenzhen CIMC Industry & City Development Group signed the MoU on behalf of their respective organisations.

The ceremony was witnessed by guests and senior executives/faculty members from both sides, including Prof. Michael Zhang, Associate Dean (Innovation and Impact); Prof. Seen-Meng Chew, Associate Dean (External Engagement) at CUHK Business School; Xianguo Xu, Deputy General Manager, Merchants Marketing Department; and Hao Xiong, Senior Operations Manager, Park Operation Department at Shenzhen CIMC Industry & City Development Group.

Ms. Dandan Zhang said, “As a business education pioneer in Asia, CUHK Business School has nurtured many high-achieving graduates who steer and shape the global economic landscape. With the signing of this MoU, the two organisations will strengthen their collaboration in various areas by leveraging their respective expertise.”


Prof. Lin Zhou, Dean of CUHK Business School and Choh-Ming Li Professor of Economics

Prof. Lin Zhou expressed, “Thanks to CIMC Industry & City Development Group for their recognition and support to CUHK Business School. We are looking forward to working hand in hand and bringing our industry-teaching-research cooperation to new heights. As CIMC Industry & City Development Group is a leading developer of industrial cities in China, the collaboration will serve as a benchmark that helps us foster partnerships with more corporations in the mainland.”

Established in 2003, Shenzhen CIMC Industry & City Development Group is headquartered in Shekou, Shenzhen. The company is a subsidiary of China International Marine Containers (Group) Ltd. (CIMC). CIMC is a world leading supplier of logistics and energy equipment, dedicated to supplying high-quality and reliable equipment and services, including containers, vehicles, energy, chemical and food equipment, offshore, trucks, logistics services, airport facilities, etc.





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Change Up to Soar to New Heights [#permalink] CUHK MBA Blogs and Updates   31 Mar 2021, 19:00
FROM CUHK: Change Up to Soar to New Heights
Xiao Lun started out as an advertising copywriter. After spending a decade forging a career in the industry, he founded Beijing Dashou Film and Television Media Culture（北京大手影視文化）in 2005, providing a full assortment of services, including creative development, production and through-the-line advertising strategies. He even created a unique model of “practical advertising” that attracted a throng of performance-driven corporate clients, for whom he created many marketing wonders. However, while he was enjoying tremendous business success, Xiao Lun was also mindful of the pitfalls of complacency. Recognising this, he made drastic strategic changes to his company so that it would not get bogged down by its own success.



Realign Corporate Strategies to Reinforce Quality and Reputation
At the helm of an advertising agency serving more than 50 enterprises and brands, Xiao Lun is presently at the apex of his career. Nevertheless, when he was asked about his most sparky moment, Xiao Lun referred back to the start of his career. Without skipping a beat, he said: “The most sparky moment was when I saw my work in the mass media for the first time. Although I only conceived the idea, which earned the client’s approval and was made into an advertisement, every time I saw my advertising play on TV, I was excited to share with people around me, ‘Hey! I wrote that copy!’.” Xiao Lun said this debut brought him tremendous encouragement and recognition, and it fostered in him a great elation for a long time. Indeed, the experience made an indelible impact on his advertising career that remains a highlight to date.

As his company flourished, Xiao Lun realised that it was impossible for creative industries to truly “industrialise” themselves. Despite having a large team and plenty of business, it was not easy maintaining quality. “Clients choose our company because of me. Yet I am not the one serving them in the end; my team is. If my team’s abilities and attitudes do not match my standards, our reputation will be tarnished as a result.”

For this reason, Xiao Lun made the difficult decision to streamline his business. This enabled him to personally serve every client, write every copy, film every shot and ensure that all his company works meet the highest standards that deserve the clients’ trust. The shake-up paid off. Xiao Lun was able to utilise his practical marketing, positioning and storytelling mastery more effectively, producing even more impactful works that boosted his clients’ businesses.

Advertising has brightened up my life. I got to immerse myself in different industries and observe all kinds of people. It is enlightening–I learnt to say the right things to the right people in the right way. —— Xiao Lun

All of Xiao Lun’s current clients are acclaimed brands in the Mainland. Notably, they include the luxury phone brand 8848, the high-end tea brand Xiao Guan Cha, the infant milk formula company Feihe and the property developer Country Garden. The annual revenue of these companies reaches billions or even tens of billions of RMB. Thus, it is not uncommon for air passengers to come across advertisements created by Xiao Lun’s company during a flight journey.



Throw off the Shackles of Old Thinking to Thrive Again
“Practical advertising” has long played a unique role in conventional media, such as TV and print. However, advertising has undergone a paradigm shift in the age of the internet, smartphones and new mediums of dizzying variety. In this context, Xiao Lun knew that he must unshackle himself from past experiences and old thinking and navigate his company to adapt to these changes. Indeed, he recognised that they must upskill and hone their acumen for digital marketing. It is the only way to fully embrace the powers of digital media and enhance the effectiveness of advertising and marketing in this new age. Xiao Lun remarked that he used to be an empiricist, priding himself on experience. However, the market reacted indifferently and that was a hard lesson to learn. He realised that no matter how much experience he had amassed, he still needed to continually refine his thinking and seek breakthroughs to scale new heights.

Topple your preconceptions over and over again. Then start building again from scratch. —— Xiao Lun

It is only by embracing new knowledge that one will not be rendered obsolete. For this reason, Xiao Lun frequently encourages his colleagues to never pigeonhole themselves into their defined roles but to always strive to do more. In this way, they can acquire more skills, generate new value, outcompete others and stand on their own feet.











Leap Out of the Comfort Zone to Broaden His Horizon
Having taken on many different roles, Xiao Lun was never satisfied with the status quo and is always daring to change. He maintains the motto: “The meaning of life lies in the experience.” His insatiable curiosity and passion for knowledge prompted him to travel a thousand miles to Hong Kong to seek new experiences and challenges.

I firmly believe that learning is the foundation of eternal youth. We all need continued nourishment for interminable growth. —— Xiao Lun

Xiao Lun longed for a return to campus life. As he was exploring schools, he came across CUHK by chance and decided to apply: “In 2017, I went on a business trip at the Hong Kong Science and Technology Parks and stayed at the Hyatt Regency Hong Kong, Sha Tin near CUHK. I went for strolls on the campus in the evening, and I was captivated by the unique ambience of this university. This encounter planted the idea in me to study in Hong Kong.” Adding to this, CUHK’s EMBA programme is renowned globally for combining tradition with modernity and bringing together China and the West. Xiao Lun believes this will help broaden his global perspective and reshape his mindset for business management and operations.



Pursue Knowledge and Personal Enrichment Fervently
Xiao Lun maintains a harmonious relationship with his classmates and professors. He is a serious student, which he said is out of respect for the professors and the invaluable learning opportunity that every lesson provides.

Every professor here is outstanding, and my classmates are all CEOs or senior executives of enterprises. Through my interactions with them, I was impressed by the diversity of knowledge and the plurality of markets. It has been very inspiring. —— Xiao Lun

Due to the pandemic, Xiao Lun has only taken five face-to-face class modules. But he felt he has already learnt a lot. Among his classes, he is particularly fond of accounting: “I used to dislike accounting. But Prof. Zhaoyang Gu has livened up this dull subject and explained the theories cogently to help us understand. He made it so interesting that I developed an appreciation for the subject.” Xiao Lun joked that he took out his company’s financial statements after class and gained additional clarity and insights from the figures.

Xiao Lun relished the Residence Week (Course name: Management of the Corporation) of the EMBA (Chinese) programme. “The course simulated cases to test our crisis management skills. Most of my classmates had never had such experiences, and we had to resolve the crisis as if we were going through it. The Chinese adage, ‘Water can sail a boat; it can also overturn it’, is true. Just one decision can boost a business or destroy it. I was struck by the complexity and cruelty of the business world, and it was a profound feeling.”













Seize Every Opportunity to Realise Your Potential
Although the COVID-19 pandemic delayed Xiao Lun’s learning progress, he remained unperturbed. Thanks to the adjustments he implemented years ago, the pandemic’s impact to his business has been limited. He now uses the downtime to train his team and upgrade their skills, sharpening their skillsets for the years ahead.

Xiao Lun maintains a work motto: “Do not be modest. You do not have the capital to be modest. Being modest will only cost you the chance to compete.” He encourages the younger generation not to pass on any opportunity. Every opportunity in the market is a chance for personal development. Additionally, they should strive to experiment. It is only by trying that one can understand what one is capable of and how good one is. Even in the face of a pandemic or other adversities, it is important to seize every opportunity to explore, improve, and learn. This will pave the way to a sparky future and a more fulfilling life.



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CUHK Business School Faculty Won the eLFAsia Exemplary Teaching and Le [#permalink] CUHK MBA Blogs and Updates   08 Apr 2021, 20:00
FROM CUHK: CUHK Business School Faculty Won the eLFAsia Exemplary Teaching and Learning Award
The eLFA2020 Awards – Exemplary Teaching and Learning Award is for institutions or individuals championing best practices in effective use of pedagogically driven technologies for teaching and learning. More than 20 outstanding teachers from mainland China, Hong Kong, Malaysia, Nepal, Pakistan, The Philippines, Singapore and Taiwan showcased their outstanding teaching and learning projects/initiatives in the eLFAsia held on 7-8 December 2020.

In Dr. Ku’s award-winning initiative, he adopted a successful e-learning strategy to deliver a game-based learning experience in a virtual flipped classroom setting. The main objectives of his initiative are to deepen student’s understanding and raise their interest in the topics; cultivate student’s ability knowledge application in decision-making situations; and assist students to build a peer support network in an online learning setting. The online interactive simulation game was co-developed by Dr. Ku and four CUHK alumni, including William Yin-Kuan Lin (PACC 2020), Jessie Tzu-Yuan Lin (PACC 2020), Bo-Fang Peh (PACC 2020) and computer science graduate Hank Yi-Hung Chou. It can be incorporated perfectly into an online synchronised learning environment, which is particularly valuable in the pandemic. Students appreciated this unique learning experience and reported an increase in the level of understanding, interest and class satisfaction.

Dr. Ku shared his feeling of receiving the award:

“Business simulation games can be a powerful tool in virtual classrooms. Not only are they engaging, simulations also put students at the centre of the decision-making process, facilitating problem-solving and discussion in a real-world business setting. I have been using simulations in my undergraduate and MBA courses, and students’ feedback has been very encouraging. Our research suggests that simulation games can deepen students’ understanding and enhance their ability to apply their knowledge. Team-based simulation games can also help student build a peer-support network, which is one of the most challenging issues in e-learning that are faced by educators in the world.

The Award is an important recognition of our effort and passion. With our drive and passion, I am sure we will continue to embrace every challenge and strive for delivering an excellent learning experience to the younger generation.”





eLFAsia 2020 was held virtually, and CUHK was the organiser. Amid the pandemic, eLearning and its surrounding technologies and pedagogies have played a key role in facilitating student learning and enlightening teaching ideas. The theme of this year’s forum was “Enhanced Teaching and Learning with Technology: Present and Future”. The online event was attended by thought-leaders and educational practitioners in exploring innovative elearning practices to meet the diverse learning needs of students and preparing them for the future in this fast-changing world.

eLFAsia is a non-profit organisation registered in Hong Kong. Together with industry and service providers of e-learning applications and solutions, eLFAsia organises annual forums to advance knowledge of the use of information technology in teaching and learning. These forums are held in turn in Hong Kong, mainland China, Singapore and Taiwan, and are gaining recognition as major events for the Asian academic community.

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Burnishing Forbes’ Centenary Brand in Hong Kong Style [#permalink] CUHK MBA Blogs and Updates   12 Apr 2021, 07:00
FROM CUHK: Burnishing Forbes’ Centenary Brand in Hong Kong Style
Peter Hung is the President and Chief Representative of Forbes Global Holdings. A graduate of The Chinese University of Hong Kong (CUHK) Business School, Peter has forged an illustrious career in major American and Hong Kong enterprises for more than 25 years. However, joining Forbes happened as a coincidence: “Forbes is an American company with more than 100 years of history. The chairman, Steven Forbes, even ran for US president twice. I was appointed to be its executive after a Hong Kong-based investor group acquired the enterprise.”

Finessing Cultural Differences into Business Harmony
“Hong Kong and the US boast radically different business environments and cultures. In most Hong Kong companies, staff ‘reading the boss’ is still a norm.”

Although the company’s top management is staffed by Americans, nearly half of its Board of Directors is comprised of HongKongers. Accordingly, having an executive who is adept at communication is crucial. Peter was born and raised in Hong Kong, but he studied at the University of Chicago Booth School of Business and has spent years working in the US. He understands the cultures and working styles of the US and Hong Kong and is an effective bridge between the staff and the board.

“In the US, companies, especially those with a long history, have well-defined processes. Bosses rarely act arbitrarily, and they usually consult with the teams before taking action.” This does not mean that one style is superior to the other , Peter stressed; it merely highlights the importance of finding a middle ground and respecting differences when people from different business environments and cultures collaborate.

When Peter first led Forbes to explore new business opportunities, the US team made many requests, including for additional resources. Peter knew that, if he relayed these requests to the Hong Kong shareholders, he would face significant headwinds reaching a consensus. Consequently, he painstakingly divided the project into smaller parts and prioritised those that could be achieved with existing resources to avoid missing any opportunities.

“Business is more ‘opportunistic’ in Hong Kong. Everything has to be done quickly and nimbly to capture the first-mover advantage. If one strategy does not yield the expected results, a business swiftly pivots to find an alternate way.”


Peter Hung frequently attends and hosts the forums that Forbes organises around the world.

Capturing Trends While Grounded in One’s Advantages
Compared to other international magazines, Forbes prides itself on being people-centric. This can be credited to Forbes’ emphasis on “entrepreneurial capitalism”. Accordingly, its global rankings and coverage always focus on individuals.

Among the 100-plus lists that Forbes publishes, the world’s billionaires list usually captures the brightest spotlight. But Peter favours the “Forbes 30 Under 30” the most. “The list celebrates successful young entrepreneurs under the age of 30. Many of those ranking on the current list of the world’s billionaires created their wealth from entrepreneurship. When we compile the 30 Under 30 list, we often identify the future billionaires ahead of others. We may decide to invest in them to support their work and invest in the future.”


Peter Hung hosted a Happy Hour session of the CUHK Entrepreneurs Alliance and spoke with three alumni of the CUHK Business School who were selected by “Forbes 30 Under 30 Asia”.

With “fake news” plaguing the media in recent years, and Forbes having nearly 3,000 columnists publishing approximately 10,000 articles a month on Forbes.com, Peter maintains the publication’s credibility by focusing on the people: “We insist on creating original content, and we maintain long-term relationships with most of our columnists. We do not reprint stories, and we work tirelessly to ensure content authenticity.” He added: “We now use blockchain technology to record an article’s details accurately, including the original text and where additions or deletions were made. This enables us to ensure the content’s authenticity and credibility.”

Looking back at his work and his life, Peter considers the most important skill he acquired to be “learning to learn”: “What I learnt about marketing in the 1980s is starkly different from what is practiced in digital marketing today. They are almost entirely different concepts. With the world constantly changing, we must also continually upgrade ourselves.” This constant pursuit of knowledge and change has enabled this HongKonger to preserve the prestige of Forbes’ brand and continually evolve it.

Alumni Can Support One Another Overseas
Peter spends most of his time working overseas. He advised those planning to work and live overseas to seek out other alumni to help them acclimatise to the local lifestyle. He also observed: “The student population of CUHK now comprises a high proportion of students from Hong Kong and the Mainland. The CUHK should recruit more students from different regions to enrich the international diversity of the student body. To this end, alumni overseas can be a great resource to promote and market CUHK to students overseas. They can introduce Hong Kong to them and tell them about student life at CUHK.” Peter also hopes that alumni overseas can offer more internship opportunities to help CUHK students develop a broader global perspective.


When CUHK launched the Global Alumni Advisory Board in 2018, Peter Hung (6th from right) was one of 12 alumni appointed as members.

Peter always strives to do his best and searches for opportunities to learn. He graduated with first class honours from CUHK, and he was the captain of the CUHK table tennis team and the president of the Business Administration Society of the Chung Chi College. He said: “Playing table tennis demands regular practice, which is great for developing self-discipline.” Then, when an opportunity to shine presents itself, one can make the most of it. This is Peter’s attitude for life, and this attitude has enabled him to dazzle on the international stage.

This article was first published in the iMoney magazine on 13 March 2021.

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MoU Signed Between The Chinese University of Hong Kong Business School [#permalink] CUHK MBA Blogs and Updates   14 Apr 2021, 19:00
FROM CUHK: MoU Signed Between The Chinese University of Hong Kong Business School and Shenzhen Luohu District People’s Government

CUHK Business School and Shenzhen Luohu District People’s Government signed a MoU for the establishment of CUHK Business School’s satellite campus at Luohu, Shenzhen.

In recent years, many Hong Kong universities have set up satellite campuses in the Pearl River Delta – including Shenzhen, Guangzhou, Zhuhai and other areas – to provide high quality tertiary education in mainland China. CUHK is a pioneer in establishing a satellite campuse in mainland China with the founding of CUHK-Shenzhen at Longgang, Shenzhen in 2014. CUHK-Shenzhen has admitted students with the highest scores in the Guangdong province for five consecutive years. The establishment of CUHK Business School’s Shenzhen campus is an important next step in the development of higher education in the Guangdong-Hong Kong-Macao Greater Bay Area. Prof. Lin Zhou elaborated: “Currently, the satellite campuses of Hong Kong universities in the Pearl River Delta operate independently with their own faculty members and students, and teaching and research activities are undertaken with no synergy with their main campus. As it takes only about half an hour to travel by train between the two campuses at Shatin and Luohu, CUHK Business School at Luohu will thus adopt a new approach in operations. The School can arrange classes in either Shatin or Luohu for faculty members and students from Hong Kong, mainland China and overseas based on the course structure. Teaching and research can also be carried out in parallel at the two campuses. Under this new operating model, our students will get a thorough understanding of different industries in both Hong Kong and Shenzhen, and they can further their careers in these two cities after graduation. By immersing themselves in the business environment of Hong Kong and Shenzhen, and leveraging the resources from both governments and enterprises for research, our faculty members will become experts of both cities. These activities will also foster the integration of economic and business development of Hong Kong and Shenzhen.”


Prof. Alan Chan, Provost of CUHK (Left) and Prof. Lin Zhou, Dean of CUHK Business School

By signing the MoU, the Shenzhen Luohu District People’s Government will support the establishment of CUHK Business School’s satellite campus at Shenzhen. The new facility not only allows the School to arrange teaching and learning activities for its existing programmes, but also enables the School to meet market demand by launching new programmes and training courses for senior executives. In the future, an internship base and incubation centre will also be set up to provide support to our undergraduate and postgraduate students for career planning and development in Shenzhen and the Greater Bay Area. The Shenzhen campus can serve as a platform through which our faculty members can participate in research projects commissioned by the mainland Chinese government. With the Shenzhen Luohu District People’s Government’s help, the School can reach out to businesses in Luohu and the Greater Bay Area to strengthen our collaboration with a wide range of corporations.

In his speech, Prof. Alan Chan, Provost of CUHK, noted: “Our thanks go out to Shenzhen Luohu District People’s Government, for their recognition and support to CUHK. We look forward to working together in nurturing business leaders with a global mindset who can help reinforce the socio-economic development of Hong Kong and Shenzhen.”

Mr. Yude Luo, Secretary of District Commission of the Shenzhen Luohu District People’s Government, echoed: “I hope the two parties will, in accordance with the principle of ‘resource sharing, complementary advantages, and win-win cooperation’, give full play to their respective strengths in fostering the collaboration between Shenzhen and Hong Kong in areas such as higher education. We will work hand in hand to build a centre with global influence for nurturing innovation talents in the financial sector, as well as platforms for international research and advanced academic exchange, cultivating the Greater Bay Area’s talent development and intellectual support.”


The MoU was signed by Dean Zhou and Mr. Zhiyong Liu (right), Deputy Secretary of District Commission and District Mayor of Shenzhen Luohu District People’s Government.

The ceremony was witnessed by senior management/senior officials from both sides, including Prof. Tai-fai Fok, Pro-Vice-Chancellor; Prof. Suk-ying Wong, Associate Vice-President; Ms. Wing Wong, Director of Office of Academic Links (China) at CUHK; Prof. Waiman Cheung, Associate Dean (Graduate Studies); Prof. Michael Zhang, Associate Dean (Innovation and Impact); Prof. Seen-Meng Chew, Associate Dean (External Engagement); and Prof. Ming Liu, Director of the CUHK-Tsinghua MBA in Finance Programme at CUHK Business School; Mr. Defan Fan, Standing Committee Member of the District Commission and Executive Deputy District Mayor; Mr. Qiang Song, Deputy District Mayor; Mr. Xiaojian Zhou, Director of Development and Reform Bureau; and Mr. Gang Yin, Director of Education Bureau from the Shenzhen Luohu District People’s Government.


(From left to right) Ms. Wing Wong, Director of Office of Academic Links (China); Prof. Suk-ying Wong, Associate Vice-President; Prof. Tai-fai Fok, Pro-Vice-Chancellor; Prof. Alan Chan, Provost at CUHK; Prof. Waiman Cheung, Associate Dean (Graduate Studies); Prof. Lin Zhou, Dean; and Prof. Seen-Meng Chew, Associate Dean (External Engagement) at CUHK Business School posed for a group photo in the MoU signing ceremony.

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Fostering a Human-Centric Financial World [#permalink] CUHK MBA Blogs and Updates   23 Apr 2021, 01:00
FROM CUHK: Fostering a Human-Centric Financial World
Empathy Is the First Step Towards Success
Angel’s affinity with Citi started while she was at university. “As I had to pay for four years of tuition fees, other than part-time jobs, I lived off loans for a while,” she recalled. Citi was her first creditor. “I learnt to be thrifty even before I worked at a bank. I became an expert in calculating the minimum payments and finance charges of my student credit cards.” This experience also allowed Angel to start gaining unique insights into customer needs.

In May 2018, Angel became Citi Hong Kong and Macau’s first female Chinese CEO. When she was asked about her formula for success, she credited it to a blend of strong principles, logical thinking and feminine sensibility. In addition, she maintains a maxim to always put people first. To Angel, company, colleagues and clients are all family.


Angel considers her company and her colleagues as family. She said everyone should be encouraged to speak freely, even in a professional setting.

Within six months after assuming her new role, Angel was put to the test. US-China frictions, social unrest and the COVID pandemic came one right after the other. Angel admitted that her colleagues were perturbed during this state of flux. But she understood that it is most important to maintain communication: “Some companies prefer keeping their heads down when the going gets tough. But I see my colleagues as family, which means that we should be open with one another, and I always make their safety and well-being my top priorities. For example, during the early days of the pandemic, we arranged for more than 90% of our staff to work from home, even though that might have caused a disruption to our business. We also cobbled together nearly one million face masks and gave them to our staff and their families.” She added: “It is only when the staff can feel the company’s care that they will develop a sense of belonging. And that will be reflected in the care they give to customers.”

Angel twice stepped away from Citi. The first time was for health reasons, as she was burnt out. “The problem was not the company or the workload. It was my inability to set priorities at work and to manage the stress,” she reflected. Yet after she left, she felt guilty for not standing by her colleagues to tackle the changes and challenges together. So, within a year, she returned to Citi, rejuvenated. In 2006, she stepped away from the bank for a second time. She accompanied her husband to study abroad and left the company for nearly four years. But unlike the first time, Angel was taking time off to spend with family and to learn about herself.

There Is No Need to Fear Regulation
Many people see the banking sector and regulators as adversaries, because regulators keep a rein on the profits that banks can make. But Angel disagrees. She thinks that the role of regulators is to protect customers. “It is precisely because of regulations that customers use banking services with peace of mind. For this reason, we should consider regulators as friends, not foes. We should make sure that all of our products are in compliance with regulations and that we maintain a constructive dialogue with regulators. Indeed, regulators are also looking for input from the industry, especially as banking undergoes a digital transformation and past standards are in need of overhaul to keep up. The views and ideas of the industry are indispensable in the process.”


From her first credit card to her present work as CEO, Angel has developed a lifelong relationship with Citi Hong Kong and Macau.

With multiple virtual banks opening in Hong Kong in recent years, Angel believes that banks must learn not only to understand but to anticipate how customer needs evolve with technology: “Before COVID, many people did not know how to shop or order food delivery online. But the pandemic has clearly shown that consumer behaviours can change in the blink of an eye.” Providing outstanding customer experience is also crucial: “In the past, we needed only to list out the deposit interest rates. Now, customers want to know everything from opening an account and making a deposit to whether they will receive a notification when changes are made. Every detail influences their choice.”

Looking at the World Through Different Perspectives
Although her days of working through university were tough, Angel cherished CUHK’s nurturing. “The academic freedom and general education enabled me to study philosophy, psychology and journalism while I studied for my BBA. Society now favours generalists. In that sense, CUHK’s general education was really ahead of its time.”


Angel said she picked CUHK from a number of offers. She still considers that she made an excellent choice.

For years, Angel has served as a mentor at work and in school: “I started serving as a mentor in 2006. Every time I meet a new mentee, I highlight that our relationship is not a one-year affair but one for the long-term. Every person is unique. Mentors do not just share what they know with mentees; they learn from the mentees as well. My mentees and I talk about everything from work to children, and I learn about the challenges that they face as working parents with small children.”


Angel likes giving back to society during her free time. For example, she has been volunteering at Teach for Hong Kong to mentor disadvantaged students.

Angel is also a Co-Chairperson of the Citi Women Affinity Asia-Pacific Steering Committee. She noted that the ratio of working women in Hong Kong is lower than its neighbouring regions. “Chinese women typically have multiple roles. They need to take care of both the older and the younger generations. I hope that more companies can be empathetic to their staff.” Angel also hopes that her title as the “first female CEO” will soon fade in significance as more women demonstrate their abilities in the workplace.

This article was first published in the iMoney magazine on 17 April 2021.

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Two Global Business Studies Students Awarded AIA Scholarships [#permalink] CUHK MBA Blogs and Updates   23 Apr 2021, 10:01
FROM CUHK: Two Global Business Studies Students Awarded AIA Scholarships
AIA Group Limited granted its first 100 scholarship awards to university students in Hong Kong. The students are the beneficiaries of a landmark programme launched in October 2020, when AIA pledged US$100 million to support 100 undergraduates every year to attend Hong Kong universities over the next several decades. The students were selected based on their track record of academic excellence and community service, as well as their need for financial support to pursue higher education.

The GBS students expressed their feelings of receiving the scholarships as follows:



“I am truly honoured to be one of the AIA scholars, out of 20 selected CUHK students across different disciplines. I enjoyed volunteering, in which I had devoted much of my time throughout my secondary school life, for instance, being a volunteer as Hong Kong Young Ambassador, a Ranger Guide and a volunteer in Orbis Hong Kong. The scholarship not only serves as a recognition of my past volunteer efforts but also empowers me to contribute to the society alongside my studies at university.”

——Emily Leung (GBS, Year 1 student)
 



“It gives me tremendous pleasure to be one of the recipients of the AIA Scholarships this year. It has strengthened my conviction to serve the community and reminds me of the quote: ‘Every small step counts to make a great change.’ This scholarship motivates me to continue helping others in need.”

——Melody Kwok (GBS, Year 1 student)
 

The AIA Scholarships programme is run by the AIA Foundation in close collaboration with AIA’s ten partner universities in Hong Kong from the 2020/21 academic year as a major and generous investment in potential future leaders. The scholars will each receive an award of HK$50,000 for every year of their undergraduate studies. AIA will engage with the scholars throughout their academic journeys, providing them with mentoring opportunities and career-planning workshops to foster a strong sense of community between them and AIA in the years to come.

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CUHK Business School Develops a Corporate Innovation Index to Empower [#permalink] CUHK MBA Blogs and Updates   26 Apr 2021, 03:00
FROM CUHK: CUHK Business School Develops a Corporate Innovation Index to Empower Hong Kong’s Economy through Innovation
Funded by Innovation and Technology Commission of the Hong Kong Government under the General Support Programme, CUHK Business School’s Asia-Pacific Institute of Business (APIB) will take charge of the CII project. It plans to establish a conceptual framework of corporate innovation that best fits the Hong Kong business community under the digital age, as well as to develop a set of measurement matrices. CUHK APIB will work together with The Hong Kong General Chamber of Commerce (HKGCC), the project’s strategic partner, to invite around 100 corporations and 200 SMEs from six categories – including trading, manufacturing, distribution, services, franchising and investment – for a survey. Online assessment tools, guidebooks and a series of seminars/workshops will also be available to help companies rev up their technology innovation. Details of the inaugural CII will be announced in the second quarter of 2022.


(From left to right) Dr. David Chung, the Under Secretary for Innovation and Technology of the HKSAR Government; Prof. Lin Zhou, Dean of CUHK Business School; Mr. George Leung, CEO of HKGCC; and Prof. Waiman Cheung, Associate Dean (Graduate Studies) and Co-Executive Director of APIB at CUHK Business School

Dr. David Chung, the Under Secretary for Innovation and Technology of the Government of the Hong Kong SAR, said: “This research project, supported by Innovation and Technology Fund, dovetails well with the Government’s efforts to address the upcoming challenges facing the business community by means of a conceptual framework constructed from literature review, industrial consultations and communication forum. Other than the most commonly used measures of corporate innovation such as R&D expenditure, patent counts, patent citations and new product announcements, I am sure the Corporate Innovation Index will serve as a reliable tool for the public and business sectors to measure the innovation competence in a scientific and data-driven manner. I would like to thank the Chinese University and the Hong Kong General Chamber of Commerce for their devotion in making Hong Kong an innovative city.”


Dr. David Chung, Dean Zhou, Mr. George Leung, Prof. Waiman Cheung and representatives from the sponsoring organisations posed for a group photo in the kickoff ceremony of Corporate Innovation Index.

Prof. Waiman Cheung, Associate Dean (Graduate Studies) and Co-Executive Director of APIB at CUHK Business School, added: “In response to the Government’s call for developing Hong Kong into a knowledge-based economy and a regional innovation hub, CII will raise awareness about the applications of advanced technologies and foster an innovative mindset among corporations and SMEs in Hong Kong. Emerging technologies such as artificial intelligence, biomedical science, the Internet of Things (IoT) and 5G are changing the Hong Kong economy at warp speed and scale.”

Mr. George Leung, CEO of HKGCC, said: “Many companies are aware of the importance of innovation, which drives their competitiveness and ultimate success. However, knowing how to upgrade their capabilities or benchmarking their innovation until now has been very challenging. We hope that with the success of the Corporate Innovation Index, not just businesses, but the whole Hong Kong economy and society will be able to benefit and build from this index. This is precisely why we feel it is important to give it our utmost support.”



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CUHK Business School Research Named Journal of Finance’s Top 50 Cited [#permalink] CUHK MBA Blogs and Updates   28 Apr 2021, 06:00
FROM CUHK: CUHK Business School Research Named Journal of Finance’s Top 50 Cited Articles of All Time
The research was co-authoured by Joseph Fan, Professor in the School of Accountancy and Department of Finance; Larry Lang, Emeritus Professor in Department of Finance; Stijn Claessens and Simeon Djankov. According to the Journal of Finance, it has been cited 1,966 times since 2002.


Prof. Joseph Fan

Prof. Fan’s and Prof. Lang’s research disentangles the incentive and entrenchment effects of large ownership. Using data from 1,301 publicly traded corporations in eight East Asian economies, the researchers find that firm value increases with the cash-flow ownership of the largest shareholder, consistent with a positive incentive effect. But firm value falls when the control rights of the largest shareholder exceed its cash-flow ownership, consistent with an entrenchment effect. Given that concentrated corporate ownership is predominant in most countries, these findings have relevance for corporate governance across the world.

Established in 1946, the Journal of Finance is a peer-reviewed academic journal publishing leading research across all the major fields of financial research. It is the most widely cited academic journal on finance. According to the Journal Citation Reports, it had a 2019 impact factor of 6.813, ranking it second out of 109 journals in the “Business/Finance” category and 5th out of 373 in the “Economics” category. Each issue of the journal reaches over 8,000 academics, finance professionals, libraries, government and financial institutions around the world. Published six times a year, the journal is the official publication of The American Finance Association.



Prof. Larry Lang (Photo courtesy of Dongfang IC)

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Cultural Agility Opens a Kaleidoscope of Opportunities [#permalink] CUHK MBA Blogs and Updates   02 May 2021, 18:01
FROM CUHK: Cultural Agility Opens a Kaleidoscope of Opportunities
When the pandemic shut down physical classes and put a cap on social activities, this Japanese international student swiftly pivoted. She uncovered opportunities in diverse cultures, settings and geographies. And she continued to cultivate her abilities at full tilt to maintain her dash towards becoming a professional marketer.

Step Out to Step Up
Yuka has been hopping across cities and cultures since a young age. She attended primary school in mainland China, and secondary school in Macau. She was intrigued by Hong Kong, “the most important business centre in the world”, and became fascinated by The Chinese University of Hong Kong (CUHK) after hearing the positive feedback from an alumnus of her secondary school.


Yuka (2nd from left, 2nd row) took a group photo at the CUHK Orientation Camp in 2018.

Despite her love of new experiences and having spent a sojourn in Hong Kong, Yuka was apprehensive about coming alone for university. When she learnt that CUHK offers a weeklong summer incentive programme for high school students, she decided to give this amuse-bouche of CUHK a try. Almost immediately, Yuka was captivated by CUHK’s family-oriented environment.

“Everyone was very caring. During orientation, our ‘Jo Ba Jo Ma’ (current students who help new students acclimatise to the university) showed us around and shared their experience with us.”

“I also enjoyed the highly interactive and interesting classes that we had, which encouraged us to unleash our innovative energy. I could see myself enjoying this inclusive, practical and diverse environment.” ── Yuka Goto (IBBA Year 3)





Sating an Appetite for the New
Coming from a family of businessmen, Yuka enrolled in the Integrated BBA (IBBA) Programme, which allows students to acquire a broad set of business knowledge during Year 1, such as finance, marketing, accounting and operations management, before choosing concentrations in Year 2. With her fascination with media and communication, Yuka picked marketing and journalism as her concentrations.

Studies aside, Yuka leapt on to the extracurricular activities that CUHK offered. She joined the softball team and took part in the Academic Cup Case Competition 2020 and the CLSA Investors’ Forum 2020. Additionally, she participated in the IBBA’s global experiential learning programmes, spending a month at Peking University to attend a summer exchange programme in journalism and partaking in a virtual cultural exchange with Waseda University in Japan.

Yuka also joined a study trip to Prague towards the end of 2019. “It was my first study trip and my first visit to Europe. I was very excited. Other than taking a class at the Prague University of Economics and Business, we had a few days to travel around different cities in the Czech Republic to learn about their cultures and history.”

“I would say this has been my most unforgettable experience at CUHK to date.” ── Yuka Goto (IBBA Year 3)


Yuka enjoyed her globetrotting study journey around Prague and Beijing and is now on a physical exchange at Fudan University in Shanghai.

When One World Shuts, Another Opens
Yuka’s global and social adventures were soon interrupted by Covid, but she quickly adapted. “Given the uncertainty and the changes, I knew I had to spend my time wisely.” She joined CUHK’s mentorship programme to connect with professionals and learn about the industry. She also started cold-emailing on LinkedIn to build her network and seek opportunities.

Fortune favours the bold, and Yuka’s proactiveness soon led her to mentors, industry connections and a string of internship opportunities. One of Yuka’s cold emails reached Leo Wong, a CUHK Executive MBA (EMBA) alumnus who currently works in L’Oreal as a Marketing Director. Leo offered Yuka many suggestions on what she could do to improve herself, strengthen her network during the pandemic and differentiate herself from others.

“He understood that I wanted to do media-related and event management work, but he reckoned that I would be limiting myself if I focused only on these fields. Instead, he suggested I work in an advertisement company so that I can gain exposure to other areas, such as copywriting, marketing research and customer behaviour analysis, and broaden my perspectives.”

“Given the uncertainty and the changes, I knew I had to spend my time wisely.” ── Yuka Goto (IBBA Year 3)


Yuka (2nd from the right) with the other interns at Tencent office. She met her mentor, also a CUHK alumnus Roy Ngan, during her internship with Fusion Bank.





Nothing Ventured, Nothing Gained
Yuka followed his advice and took up an internship at Uth Creative, an advertising company where she helped publish advertisements and assisted in graphic designs. Following this, she cast her net even wider, taking up a business development internship at Tencent’s Fusion Bank and later a marketing coordinator position at Candy Magic, a Japanese FMCG company.

In addition to gaining practical skills, such as communication, collaboration, critical thinking and situational awareness, Yuka honed some of the most critical technical skills for marketers today, including data visualising, CRM applications and digital media.

The internship at Tencent was especially remarkable. “I joined the tech giant while they were launching their virtual bank, Fusion Bank, in Hong Kong. Part of my job was to come up with proposals for new services to help differentiate Fusion Bank from rivals. By talking to my mentor Roy Ngan, also a CUHK alumnus, and doing a lot of research, I developed a few proposals for new WeChat services. It was my first encounter with this area, a very complicated process, but I managed to get it done. My ideas even earned the seniors’ appreciation.” In fact, Tencent’s patent team subsequently developed a patent application based on Yuka’s proposals and received a patent from the Chinese Patent Office.

“If you are not different from who you were 12 months ago, you did not learn enough.” ── Yuka Goto (IBBA Year 3)

Unfolding New Horizons
Yuka plans to explore more industries before graduation. She hopes maximise the opportunities available to students and identify the fields that interest her the most. Down the line, her sights are set on the Greater Bay Area and its panoply of opportunities. “I also want to be a mentor at CUHK to give back.”

As she looked back at this unusual year, Yuka was happy to have lived up to her motto. “It kept me continually fighting for new opportunities to enhance myself, keep learning and find opportunities.”

Yuka is now on a physical exchange at Fudan University and has just started interning at ByteDance, the company behind TikTok/Douyin, in Shanghai. By soaking up more experience from the vanguards of media and technology, by embracing opportunities wherever she finds them, Yuka is setting herself up to succeed not only in the new age of marketing, but in the new age of this dynamic world.



 

Thinking of advancing yourself in the new normal? Explore what’s in your future with CUHK Business School’s programmes.

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“Achieving Success in Challenging Times” Discussed at CUHK MIM Forum 2 [#permalink] CUHK MBA Blogs and Updates   02 May 2021, 21:01
FROM CUHK: “Achieving Success in Challenging Times” Discussed at CUHK MIM Forum 2020-21
Themed “Achieving Success in Challenging Times,” the Forum was attended by 95 guests. They included current MiM students, alumni and faculty members. Four business leaders were invited to share their insights, including Ms. Cally Chan, General Manager, Microsoft Hong Kong and Macau; Ms. Rosa Cheung, Head of Partnerships, Asia, The Associated Press; Mr. Gilbert Lee, Head of Strategy & Planning and Chief of Staff to Chief Executive, Hang Seng Bank; and Mr. Joe Wan, Chief Executive Officer, Tricor Hong Kong.


(From left to right) Dr. John Lai, Ms. Rosa Cheung, Ms. Cally Chan, Mr. Gilbert Lee and Prof. Lin Zhou

In his opening remarks, Prof. Lin Zhou, Dean of CUHK Business School and Choh-Ming Li Professor of Economics, thanked the guest speakers for their support to the School by sharing their industry expertise and wisdom with our students. He shared the Chinese proverb with the students, “Only the toughest grass can stand strong winds. People of worth show their morality during hardships.”（疾風知勁草，烈火見真金）, indicating that all the masterheads in the business world like Steve Jobs are great not because he founded Apple but because he successfully overcame obstacles.

Dr. John Lai, Director of MiM Programme and Assistant Dean (Undergraduate Studies) at CUHK Business School, elaborated on the event theme in his welcome remarks. Using a quote from Charles Darwin, he iterated the importance of being adaptable to changes: “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.”

On the topic of “Thirty Years in Tech: To New Beginnings,” Cally Chan (EMBA 2007), General Manager, Microsoft Hong Kong and Macau, recounted the history of her company in innovation, and adding that “in the new normal, we need to do digital transformation that requires the right technologies and skillsets. But mindset is the most important.” Cally went on to point out that “keep on learning is crucial as we all live in a dynamic environment, and no one dares to say he/she knows everything.” In closing, she advised students that “you must be self-critical to keep improving and don’t take everything for granted as there’s no such thing as business as usual. What is successful now does not equal the future. You need to go beyond the comfort zone and learn from failure.”

Mr. Gilbert Lee, Head of Strategy & Planning and Chief of Staff to Chief Executive, Hang Seng Bank, shared examples on how his bank stayed relevant to its customers’ needs with the use of innovative technology, including social media marketing, data analytics and new forms of payment.













Mr. Joe Wan, CEO of Tricor Hong Kong, concluded his speech by sharing a quote from Han Yu, a Chinese prose writer, poet, and government official of the Tang dynasty, “Progress in studies comes from diligence and is retarded by indolence; success comes from forethought, while thoughtlessness leads to failure.”（業精於勤，荒於嬉；行成於思，毀於隨。）He encouraged the students to work hard and noted, “there’s no shortcut for success, and one thing that all successful persons have in common is that they are very diligent.”

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“Achieving Success in Challenging Times” Discussed at CUHK MiM Forum 2 [#permalink] CUHK MBA Blogs and Updates   03 May 2021, 07:01
FROM CUHK: “Achieving Success in Challenging Times” Discussed at CUHK MiM Forum 2020-21
Themed “Achieving Success in Challenging Times,” the Forum was attended by 95 guests. They included current MiM students, alumni and faculty members. Four business leaders were invited to share their insights, including Ms. Cally Chan, General Manager, Microsoft Hong Kong and Macau; Ms. Rosa Cheung, Head of Partnerships, Asia, The Associated Press; Mr. Gilbert Lee, Head of Strategy & Planning and Chief of Staff to Chief Executive, Hang Seng Bank; and Mr. Joe Wan, Chief Executive Officer, Tricor Hong Kong.


(From left to right) Dr. John Lai, Ms. Rosa Cheung, Ms. Cally Chan, Mr. Gilbert Lee and Prof. Lin Zhou

In his opening remarks, Prof. Lin Zhou, Dean of CUHK Business School and Choh-Ming Li Professor of Economics, thanked the guest speakers for their support to the School by sharing their industry expertise and wisdom with our students. He shared the Chinese proverb with the students, “Only the toughest grass can stand strong winds. People of worth show their morality during hardships.”（疾風知勁草，烈火見真金）, indicating that masterhead in the business world like Steve Jobs is great not because he founded Apple but because he successfully overcame obstacles.

Dr. John Lai, Director of MiM Programme and Assistant Dean (Undergraduate Studies) at CUHK Business School, elaborated on the event theme in his welcome remarks. Using a quote from Charles Darwin, he iterated the importance of being adaptable to changes: “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.”

On the topic of “Thirty Years in Tech: To New Beginnings,” Cally Chan (EMBA 2007), General Manager, Microsoft Hong Kong and Macau, recounted the history of her company in innovation, and adding that “in the new normal, we need to do digital transformation that requires the right technologies and skillsets. But mindset is the most important.” Cally went on to point out that “keep on learning is crucial as we all live in a dynamic environment, and no one dares to say he/she knows everything.” In closing, she advised students that “you must be self-critical to keep improving and don’t take everything for granted as there’s no such thing as business as usual. What is successful now does not equal the future. You need to go beyond the comfort zone and learn from failure.”

Mr. Gilbert Lee, Head of Strategy & Planning and Chief of Staff to Chief Executive, Hang Seng Bank, shared examples on how his bank stayed relevant to its customers’ needs with the use of innovative technology, including social media marketing, data analytics and new forms of payment.













Mr. Joe Wan, CEO of Tricor Hong Kong, concluded his speech by sharing a quote from Han Yu, a Chinese prose writer, poet, and government official of the Tang dynasty, “Progress in studies comes from diligence and is retarded by indolence; success comes from forethought, while thoughtlessness leads to failure.”（業精於勤，荒於嬉；行成於思，毀於隨。）He encouraged the students to work hard and noted, “there’s no shortcut for success, and one thing that all successful persons have in common is that they are very diligent.”

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Practitioners, Regulators and Researchers Discuss Big Data and FinTech [#permalink] CUHK MBA Blogs and Updates   14 May 2021, 01:01
FROM CUHK: Practitioners, Regulators and Researchers Discuss Big Data and FinTech Challenges at Asia’s First Summit of Unsolved Problems
The first of its kind in Asia, the SOUP provides a remarkable platform for researchers, regulators and practitioners to have in-depth, secure, and confidential/private sessions to jointly address challenging business issues. It allows original ideas and academic expertise of researchers to meet unsolved problems in industries, with an ultimate goal to help firms solve business problems and researchers generate real social impact.


Prof. Lin Zhou, Dean of CUHK Business School and Choh-Ming Li Professor of Economics

In the morning, an open session was held where researchers, practitioners and regulators discussed key economic issues in the Guangdong-Hong Kong-Macao Greater Bay Area (Greater Bay Area). Prof. Lin Zhou, Dean of CUHK Business School and Choh-Ming Li Professor of Economics, as well as Prof. Wei Xiong, Academic Dean of the School of Management and Economics at CUHK-Shenzhen, and Academic Director of Shenzhen Finance Institute, jointly welcomed guests and distinguished speakers to join the Summit. Prof. Michael Zhang, Co-Director of Hong Kong-Shenzhen Finance Research Centre and Associate Dean (Innovation and Impact) at CUHK Business School, introduced the Hong Kong-Shenzhen Finance Research Centre and its recent research projects and developments. Closed-door sessions were organised in the afternoon where researchers had private meetings with practitioners to discuss specific questions facing in their business operations and explore potential opportunities for collaborations. Among the large number of questions submitted by practitioners, the SOUP committee cherrypicked 13 of them that were pressing, interesting and important for further studies.


Prof. Wei Xiong, Academic Dean of the School of Management and Economics at CUHK-Shenzhen, and Academic Director of Shenzhen Finance Institute joined the Summit via Zoom.

Themed “Big Data and Financial Technology,” the Summit was attended by over 200 guests from Hong Kong and Shenzhen online and offline, including prominent speakers Mr. Nelson Chow, Chief Fintech Officer of The Hong Kong Monetary Authority; Dr. Wong Chun Hong, President of The Hong Kong Real Property Federation; Prof. Tao Shu, Co-Director of Hong Kong-Shenzhen Finance Research Centre, Associate Director of Shenzhen Finance Institute, Presidential Chair Professor of CUHK-Shenzhen, and Director of Government Big Data Lab, Shenzhen Research Institute of Big Data; Prof. Chunrong Ai, Presidential Chair Professor of CUHK-Shenzhen and Co-director of FEMBA/EDP Programme, Shenzhen Finance Institute; Mr. Andrew Xu, Global Vice President of General Manager of Customer Engagement & Experience, Greater China, SAP; and Dr. Gong Chen, CEO and Co-Founder of Shenzhen MileBot Robotics Co., Ltd.











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In Quest of a Career in Hospitality and an F&B Empire [#permalink] CUHK MBA Blogs and Updates   31 May 2021, 20:00
FROM CUHK: In Quest of a Career in Hospitality and an F&B Empire
“Countless times I doubted whether this industry was really for me,” said Gavin, a Hong Kong-born Singaporean. “But I know what I am passionate about and what I am good at. I want to push myself to new heights and face it all with an open mind.”

Setting Sail Towards His Hospitality Dreams
As Gavin set out to map his way forward, he determined that the ideal first step would be to come to Hong Kong and enrol in the BBA in Hospitality and Real Estate Programme (HRE) at The Chinese University of Hong Kong (CUHK) Business School. In addition to being able to attend one of Asia’s finest business schools, being in Hong Kong would offer him abundant opportunities to interact with individuals from all walks of life – the city is an exemplary training ground for anyone who aspires to join the field of hospitality.

The young man embraced every chance to build his competencies once school started. He gained essential business knowledge and delved into the nuts and bolts of hospitality businesses. He also honed effective communication and teamwork skills through collaborating with classmates on numerous group projects. Just before the pandemic hit, he joined a six-month exchange at the Hotel School of the SC Johnson School of Business at Cornell University, where he gained valuable skills and developed his international network.

“I have always had a passion for meeting new individuals. I like to understand their experiences and perspectives to broaden my understanding of how the real world works. This is what inspired me to get into hospitality.” ── Gavin Yip (HRE, Year 4)



Extending Learning Beyond the Classroom
Knowing that academic studies are only half the story, Gavin leveraged CUHK’s numerous out-of-classroom opportunities to gain real-world insights from those with more experience. He took up an array of internships in both front-end and back-end divisions of the hospitality industry, working as a digital marketing intern at Langham Place in Guangzhou and as a restaurant administration and communications intern at Swire Restaurant Group in Hong Kong. Thanks to the connections he made at Cornell, Gavin is currently working as a design development operations intern at Marriott International, which gives him chances to conceptualise restaurant ideas for new Marriott properties in the Asia-Pacific region.

“By gaining greater exposure and connecting with practitioners, I broadened my understanding of the industry and saw the myriad ways that I can succeed. Most importantly, these experiences made me realise that I really love the F&B industry.” ── Gavin Yip (HRE, Year 4)

Gavin also tried his hand at a couple of F&B projects at school. He led a team of students to develop a pop-up restaurant featuring Southeast Asian cuisines and oversaw renovations of the school café called The Stage. Both experiences gave him a glimpse into the vast restaurant business and a chance to identify the areas in which he may specialise.

But while the experiences highlighted his strengths, they also revealed his weak points. Working in Guangzhou upended Gavin’s reality because everything was new to him — communicating in Putonghua, learning to use WeChat in the Chinese market and understanding the hierarchy of interaction on the mainland. Nevertheless, he embraced the challenges with enthusiasm and an open mind. He also came to appreciate the importance of seeking out the expertise of those around him: “I think the biggest takeaway for me was learning how to effectively communicate with my teammates and how to inspire them to create something magnificent together.”

“You have to learn how to gel with others and find that sweet spot, so to speak. You also have to learn how to make use of each other’s talents and work together to complete the job.”







 

“You have to learn how to gel with others and find that sweet spot, so to speak. You also have to learn how to make use of each other’s talents and work together to complete the job.” ── Gavin Yip (HRE, Year 4)

Championing an Unconventional College Life
All of these career-building activities did not preclude Gavin from enjoying student life. Quite the contrary, he spent his four years in Hong Kong with action and purpose, and he strived to enable other students to do the same.

Just two months after enrolling at CUHK, Gavin founded an ecotourism adventure club called MC Rangers. By organising outdoor events, such as cycling, trekking, camping, water sports and first aid courses, the club provides students with a fulfilling and enriching university experience. Gavin expertly managed more than 80 active participants from the Morningside College, set up activities and handled promotions. He was even awarded the Morningside Spirit Award for his service and dedication to the student body that year.







 

“What better way to experience college life than to take in the nature and scenery that Hong Kong so uniquely provides? When you finish studying at CUHK or in Hong Kong, you want to be able to tell others that you had an amazing experience and did not just immerse yourself in books the whole time.” ── Gavin Yip (HRE, Year 4)

“Priceless, Immersive and Exciting”
Gavin described his experience at CUHK as “priceless, immersive and exciting”. “You can go to any school to get a business degree. But CUHK Business School put me in a position to interact with fantastic professors, industry professionals and other like-minded, passionate students from diverse backgrounds. I had never dreamed of achieving this, but I grew with the experience. It has simply been fruitful and amazing.”

#LookingForward, Gavin plans to continue learning from restaurateurs and hospitality groups. He wants to become more involved in the business planning and development of restaurants and, hopefully, implement cohesive solutions to improve the F&B industry. He also aspires to create his own business venture and perhaps even his own restaurant empire down the line.

“This industry keeps me alive. I wake up happy every day, and I feel lively. It is an old and storied industry, but it continues to offer countless opportunities as time goes on.” ── Gavin Yip (HRE, Year 4)

Gavin lives by the motto: “Embrace every challenge with an open mind.” This is especially fitting given that he is graduating amid tough times in the hospitality industry. But with the ingenuity of a restaurateur and the unyielding positivity of youth, Gavin will push on.

“Regardless of how hard the road ahead may be, I will stay true to myself, focus on my goals and find different ways and avenues to achieve my dream.”



 

Thinking of advancing yourself in the new normal? Explore what’s in your future with CUHK Business School’s programmes.

Learn more

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Powering Up Hong Kong and Energising the Industry [#permalink] CUHK MBA Blogs and Updates   01 Jun 2021, 06:00
FROM CUHK: Powering Up Hong Kong and Energising the Industry
A Myriad of Opportunities Right Where He is
Chiang joined CLP Power right after graduation and, barring a short period of time, has stayed with the company ever since. In 2017, he took the helm as the company’s managing director. When asked how he has kept himself energised working at the same company for so many years, he laughed and said that his time at CLP has never been dull: “I have worked in different departments at CLP, and every time I changed positions, I felt like I was having a new job. There was always something fresh, and everything I learnt added up to a bigger picture of the power profession.”

Chiang recognised the efforts that CLP place on people development: “Human potential can be enormous. If the talents of our people are not discovered and unleashed, they may stay latent forever. That is why CLP, from time to time, identifies high-calibres to take up different positions so that they can develop their talents and ‘power up’ for the future. Of course, we always respect their decision. If they prefer to stay at where they are, we will absolutely not force them to.”



Embracing the Industry’s Transformation
Climate change and decarbonisation have become hot topics of late. While many corporations consider these issues a challenge, Chiang sees them differently: “I am even more excited about my job now than ever before because the industry is going through a revolutionary disruption. Climate issues have prompted governments around the world to set carbon net-zero goals, and societies that aim to achieve carbon neutrality must start with power generation. At the same time, digitalisation is accelerating in all fields. I&T is fast gaining prevalence in the financial industry, and its applications in the energy sector are multiplying by the day.” He added, “I am exhilarated to play a part in an industry undergoing a transformation and to contribute to the sustainable development of Hong Kong.

Chiang said that in order for Hong Kong to achieve carbon neutrality by 2050, it will have to actively develop local renewable energy facilities and incentives, such as offering a renewable energy Feed-in Tariff scheme. In addition, Hong Kong will need to introduce more zero-carbon energy from neighbouring regions, which will require cross-border infrastructures and regional cooperation. But carbon reduction is best done sooner than later. For this reason, apart from practising carbon reduction at the source, CLP is promoting innovative digital technologies to help customers enhance energy efficiency and conservation. The company is also supporting and investing in innovative technology to establish an energy ecosystem.

He added that public education and knowledge sharing are also vital to the continuous development of CLP’s business as well as a sustainable future. CLP has been encouraging residential and business customers to reduce their energy consumption and improve energy efficiency. At the same time, the company has launched a host of education initiatives, covering the entire education pathway, from kindergarten to tertiary education, to inspire and nurture an eco-lifestyle among all citizens.

Chiang explained that his job comes with its own unique challenges. As an engineer, thinking logically and finding answers based on data have long been his forte. “However, with different social factors at play, human conditions cannot always be explained or resolved merely with data.” Fortunately, Chiang was able to hone his soft skills before taking up the post of managing director: “In 2002, I was posted to the corporate planning department that helps set company strategies. Our focus was not only on considering and meeting our customers’ needs, but also on exceeding customer expectations.” Chiang added that his studies at The Chinese University of Hong Kong (CUHK) also sharpened his understanding of corporate operations and management. Additionally, CLP offers its staff a variety of capability-building opportunities, including options to study overseas. Perhaps the data really does say it best, as the turnover rate at CLP is regularly in the single digit. In 2019, the company was named one of the world’s 12 Most Attractive Employers by the global HR firm Randstad, and it entered the Randstad 2020/2021 Global Hall of Fame as well.


Chiang makes a lively short video with his colleagues every month to share the latest development and challenges of the industry. The videos also feature topics on staff well-being, community and public education.

Balancing Interests with the Best for Hong Kong in Mind
Chiang’s decades-long career with CLP has given him countless memorable moments. Among the most important is CLP’s emphasis on Hong Kong’s needs: “No matter whether it is the major shareholders or the management, everyone considers Hong Kong their home. Every decision is made with Hong Kong’s overall well-being as the first priority, which in turn guides us in figuring out what CLP can do for the better tomorrows of the city.”

Since it is a listed company, investors naturally expect CLP to maximise returns, but society never likes a bigger electricity bill. Chiang likened this dilemma to the “energy trilemma”, which refers to the difficulty to strike a balance between delivering a safe and reliable supply to acceptable environmental standards, whilst containing tariff adjustment at reasonable levels by making the impossible possible. Nevertheless, because CLP, in its 120 years of history, has always placed Hong Kong first, making it easier for different stakeholders to accept the company’s decisions: “If we always thought about ourselves first, it would be very difficult to strike a balance between priorities.”


Chiang’s enthusiasm for serving CLP and Hong Kong has only increased with time.

Citing the example of CLP’s Retail and Catering Coupons Programme launched this year, Chiang said: “If CLP only cared about the company’s image, we would simply reduce the electricity tariff to meet public demand. However, in this way, we would not be able to help stimulate the post-pandemic economy and benefit various sectors. We only offered catering coupons for people in need at the start of last year. But after communicating with stakeholders across society, we decided to expand the coverage to more sectors this year and assist more people affected by the pandemic.”

Teaching Others While also Learning from Them
As Chiang looked back on his MBA studies at CUHK, he was grateful that the experience enabled him to expand his horizons. Since graduation, he has eagerly participated in mentorship programme to give back to his alma mater: “The mentorship programme is really a two-way affair. It has allowed me to learn more about the younger generation and their thinking as well.”


Chiang graduated from CUHK’s MBA programme in 1998.

While Chiang was inspired by his father to join the power industry, he is not pressuring his son to follow the same path. Chiang hopes that his relationship with his son is both parental and friendly. He said his son prefers history to electricity and recognised that his son’s knowledge of history is far greater than his own. They learn from each other, at the same time, Chiang hopes that he can continue to be his son’s mentor and share his experiences with the boy.

Summarising the driving force behind his conduct at work and in life, Chiang said: “Every day, I hope to be a better person than I was the day before. Have I made improvements, learnt something or met someone new? There is no pressure in any of this, just a search for life’s positive energy, out of curiosity.” It is precisely this energy that has kept Chiang “powered up” for decades, even at the very same company.

First published in the CUHK Business School Alumni Portal and the iMoney magazine on 15 May 2021, this article was republished with permission from the School’s Alumni and Corporate Affairs Office.

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Identifying the Right Talent is Essential for Family Firms in Hong Kon [#permalink] CUHK MBA Blogs and Updates   01 Jun 2021, 07:00
FROM CUHK: Identifying the Right Talent is Essential for Family Firms in Hong Kong and Mainland China, Finds KPMG/STEP Project Global Consortium Joint Survey
Family businesses in Hong Kong SAR and mainland China, predominantly managed by the first generation and restricted by a relatively smaller pool of family talent, showed weaker human capital in terms of management knowledge and skills when handling the COVID-19 pandemic when compared with other markets, according to KPMG and the STEP Project Global Consortium’s latest global analysis.

The report, titled Mastering a comeback: How family businesses are triumphing over COVID-19, includes insights from nearly 2,500 family businesses and more than 500 non-family businesses from Asia Pacific (including Hong Kong SAR and mainland China), Europe, The Americas, Middle East and Africa, and demonstrates how the unique structure of family businesses has empowered them to respond to the impact of COVID-19.

Eighty-seven percent of global family firms that responded to the survey are led by family CEOs, which reflects a high level of family involvement in day-to-day decision-making. Many recognised that they did not have sufficient contingency plans in place to deal with a major, unexpected event like COVID-19. Others have realised that it is important to nurture the next generation and succession planning is becoming a more urgent priority to ensure the right leadership is being prepared to pick up the reins and guide a new strategic direction successfully.

With 65% of family firms in mainland China still managed by the first generation, it is important to focus on strengthening human resources through engaging external talents including their employees or nurturing the next generation. However, the survey finds firms in mainland China and Hong Kong SAR led by the incumbent generation display a cultural tendency to exercise centralised decision-making so as to solve issues quickly, reducing the need to involve multiple parties.

Karmen Yeung, Partner, National Private Enterprise Leader, KPMG China, notes: “The level of concentration of family ownership has a great deal of influence on the strategies and actions that are taken. For a family business, what matters is whether or not the family has to go through a lot of evaluation to determine if their decisions achieve the family’s purpose. The more dispersed the family ownership, the more time it takes for thorough communications and open discussions before decisions can be made. As a result, the speedy decision-making that family businesses are generally known for may be lost in the process.”

Hong Kong SAR and mainland China firms followed more or less the global trend in deploying three primary strategies to address COVID-19 – exercising patience, business transformation and corporate social responsibility. The study also suggests that the pandemic could be treated as a gift of time. With a slowdown in their business operations, some family business leaders found they had the time to diversify, to explore ideas for new products, new markets and extensions of their businesses that had been simmering in the background for years.

In fact, global respondents show family firms were 42% more likely to deploy a business transformation strategy than non-family firms, and that increased to 45% with multiple generations in the firm. Many also took the time to look seriously at ways to streamline their operations, including enhanced governance and accelerating the implementation of new digital solutions.

Sylvene Fong, Partner, Head of Private Enterprise, Hong Kong, KPMG China, notes: “As family businesses begin to grasp how the pandemic is altering the business landscape and the importance of adopting digital solutions for their companies to stay relevant, younger generations of the family are increasingly being tasked with exploring ways to digitally transform the family’s business operations, or engage in the development of new technology products or service offerings to make the business fit for the future.”

The survey also reveals the pivotal role that multiple generations of the family have played in their response to COVID-19. When two or more generations of the family are involved in the business, next-generation family members have helped to advance two critical agendas: their firms’ rapid digital advancement and putting ESG in the strategy spotlight.


Prof. Kevin Au

Prof. Kevin Au, Director, Centre for Family Business at The Chinese University of Hong Kong (CUHK) Business School, comments: “During the pandemic, uncertainty promoted ‘what if’ discussions and demanded critical reviews of downside and upside scenarios for the future of many family businesses. In some cases, this included examining the family’s ownership structure. Families-in-business can be agile in redesigning their structure, such as initiating new projects and spinning off a new venture to give the family more flexibility to launch new initiatives.”

Transparency is critical to employees as they look for information to reinforce trust in their management and disconfirm rumour in the organisation. However, the survey finds business leaders in Hong Kong SAR and mainland China in general tended to reduce information sharing with their employees during COVID-19, which was critical for managing the situation, compared with firms in all other regions. With their collective strong cultural preference for face-to-face work, family firms also tended to be less inclined to allow employees to work remotely during the pandemic as compared with other regions. This reflects that they find it harder to embrace change and adapt their operational model accordingly.

Yeung, concludes: “Employees may be able to come up with bottom-up approaches to solve operational issues or even bring up innovative strategies. While Chinese business leaders may be inclined to take all the burdens on their shoulders, it is important for them to learn how to share some burdens with their employees by sharing critical information, which they will see as an act of trust by their leaders.”



About KPMG China

KPMG member firms and its affiliates operating in Mainland China, Hong Kong and Macau are collectively referred to as “KPMG China”.

KPMG China is based in 28 offices across 25 cities with around 12,000 partners and staff in Beijing, Changsha, Chengdu, Chongqing, Foshan, Fuzhou, Guangzhou, Haikou, Hangzhou, Hefei, Jinan, Nanjing, Ningbo, Qingdao, Shanghai, Shenyang, Shenzhen, Suzhou, Tianjin, Wuhan, Xiamen, Xi’an, Zhengzhou, Hong Kong SAR and Macau SAR. Working collaboratively across all these offices, KPMG China can deploy experienced professionals efficiently, wherever our client is located.

KPMG is a global organisation of independent professional services firms providing Audit, Tax and Advisory services. We operate in 147 countries and territories and have more than 219,000 people working in member firms around the world. The independent member firms of the KPMG global organisation are affiliated with KPMG International Limited (“KPMG International”), a private English company limited by guarantee. KPMG International and its related entities do not provide services to clients. Each KPMG firm is a legally distinct and separate entity and describes itself as such.

In 1992, KPMG became the first international accounting network to be granted a joint venture licence in mainland China. KPMG was also the first among the Big Four in mainland China to convert from a joint venture to a special general partnership, as of 1 August 2012. Additionally, the Hong Kong firm can trace its origins to 1945. This early commitment to this market, together with an unwavering focus on quality, has been the foundation for accumulated industry experience, and is reflected in KPMG’s appointment for multi-disciplinary services (including audit, tax and advisory) by some of China’s most prestigious companies.

About the Successful Transgenerational Entrepreneurship Practices (STEP) Project Global Consortium

The STEP Project Global Consortium is a global applied research initiative that explores family and business practices within business families and generates solutions that have immediate application for family business leaders. The STEP Project Global Consortium aims to be a leading global family business research project with an international reputation. The research insights are specifically drawn to be of relevance to developing new theoretical insights that can offer novel and valuable best practices recommendations to the business stakeholders and the practice community at large. Having a global worldwide orientation, the STEP Project Global Consortium offers networking opportunities for researchers, family business owners and consultants coming from five continents.

About Centre for Family Business of CUHK Business School

The Center for Family Business was established by the Asia-Pacific Institute of Business (APIB) at CUHK in 2012, since hosting activities and programs on family entrepreneurship and succession in 2006. Our research center severs as a major driver of the family business activities in Hong Kong, China, and most part of the Asia-Pacific region. Hence, now a platform for collaboration between family business, advisors, consultants, academics, and policymakers.

We focus our research on trans-generational entrepreneurship, family business successions, governance of family firms, family philanthropy and family business strategy. We also support global research projects and invites collaborators with the same goal.

This press release was first published on the KPMG China website on 17 May 2021.

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CUHK Business – June 2020 ( New ) [#permalink] CUHK MBA Blogs and Updates   03 Jun 2021, 04:00
FROM CUHK: CUHK Business – June 2020 ( New )

Our Research



Globalisation

COVID-19 and the Future of Chinese Manufacturing

By Assistant Prof. Wu, Jing

CUHK expert expects China to maintain its edge in manufacturing while accelerating its economic upgrade.



Family Business

How Chinese Firms are Benefitting from Family Ownership

By Prof. Fan, Joseph P.H.

High family member involvement in management is linked to fewer problematic transactions, according to new study.



Career

The Dark Side of Employee Engagement

By Prof. Law, Kenneth S.

New research reveals job engagement, when not properly managed, could lead to negative workplace outcomes.



Corporate Governance, Economics & Finance

The Audit Cost of Being on China’s Hurun Rich List

By Prof. Wu, Donghui

Study finds auditors tend to charge higher fees or use stronger language in audit opinions against clients listed on China’s rich list.

Our Outreach



#CUHKBusinessSchool Goes Online

CUHK Business School’s doors of learning stayed open during the global coronavirus outbreak. Lectures, webinars, admission activities, and the workplace all went virtual to combat the limitations posed by the pandemic and to prepare for the challenges ahead.

Our People



Prof. Lin Zhou Takes Helm

Taking up deanship last December, Dean Zhou leads CUHK Business School to tap into opportunities in the Asian Century and maintain its status as one of the top business schools in the world.



From Literature to Management: An Adventure Runs Far And Wide

Ribuga Kang, Assistant Professor of the Department of Management has taken a very different path towards her role as an educator and management theorist.



A Tale of Two Cities: Business, Innovation and Technology

From Hong Kong to Singapore and from business to innovation and technology, BBA alumna Stephanie Hung has always been a thinker, maker and learner. She shares her unique insights into the tech race between Singapore and Hong Kong.



A Whole New World of VR Travel

BBA in Hotel and Tourism Management alumnus Lucas Leung founded a virtual reality company called TraVR HK with the goal of revolutionising the tourism and hospitality sector.



5G Smart Robot Joins the Battle Against COVID-19

MBA alumni Mark Mak and Eden Lu Hong joined the entrepreneurial battle to combat COVID-19 that has spread around the world. Their company Roborn Technology developed a smart 5G robot to monitor temperatures in public places and trace close contacts of infected patients.



Getting Stronger Together Amid COVID-19

Amidst the adversity endured during the pandemic, CUHK Business School alumni and professors share their insights on the challenges and opportunities that lie ahead. We hope these will help you prepare and look forward to the future during this difficult time.

School News Highlight





Read Online

Want even more insights? Subscribe to the monthly digest of China Business Knowledge and our biannual CUHK Business School magazine now!

About CUHK Business
The Chinese University of Hong Kong (CUHK) Business School’s magazine CUHK Business provides a platform to inform readers of selected business topics and school updates through articles written by staff and guest writers. Situated at the world’s doorway to China, with a well developed foundation in business education and research, CUHK Business School has a unique role in nurturing business leaders of tomorrow. We hope you will find the articles interesting and stimulating.

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CUHK Business – December 2020 ( New ) [#permalink] CUHK MBA Blogs and Updates   03 Jun 2021, 04:00
FROM CUHK: CUHK Business – December 2020 ( New )
In the latest issue of CUHK Business Magazine, we look into how business leaders can recover, rebuild and reinvigorate their future in the new normal.

Our Research



Consumer Behaviour, Innovation & Technology

Can Robots Save the Service Industry from COVID-19?

By Prof. Wan, Lisa C.

The use of robots in the service industry may help reduce the perceived risk of viral infection, according to new study co-authored by Prof. Lisa Wan, Associate Professor at the School of Hotel and Tourism Management and Department of Marketing at CUHK Business School.



Globalisation, Social Responsibility

Could COVID-19 Be a Turning Point for ESG in China?

By Prof. Chan, Kalok

Research co-authored by Prof. Kalok Chan, Wei Lun Professor of Finance at CUHK, shows sustainable investing could mitigate risks in times of crisis.



Career, Economics & Finance

Is There a Silver Lining in Unemployment?

By Prof. Zhang, Michael Xiaoquan

New study co-authored by Prof. Michael Zhang, Associate Dean (Innovation and Impact) and Professor of Decision Sciences and Managerial Economics at CUHK Business School, reveals how unemployment could lead to contributions of public good.

Our Outreach



Global Alumni Forum 2020: What It Will Take to Recover, Rebuild and Reinvigorate from COVID-19

Business leaders and thinkers shared what it will take for the world to recover, rebuild and reinvigorate amidst the disruption brought about by COVID-19.

Our People



A Resolute Runner Leading Hong Kong’s Endurance Race in R&D

Albert Wong (MBA 1994), now CEO of Hong Kong Science and Technology Parks (HKSTP), began his career in electrical and electronics engineering. For almost two decades, Albert worked for such prominent global enterprises as Emerson Electric and General Electric (GE), serving various key roles in M&A, business development, product management and business operations.



A Journey of Exploration from Copper to Data Mining

Marketing professor Francisco Cisternas’ career has traversed diverse fields from engineering to analytics, in a journey of constant learning and keeping up with the newest trends.



Charting a Journey of Enrichment and Self-Discovery through COVID

With classes, projects, exams and even job searches all being moved online due to COVID-19, the Chengdu-native Alex Wang made it a mission to seize every opportunity to pursue personal and professional growth in the MSc in Finance programme.



Leading Business through Thck, Thin and COVID-19

With COVID-19’s impacts still reverberating across the business and economic landscape, several outstanding CUHK Business School alumni from some of the hardest-hit sectors shared their experiences.

School News Highlight





Read Online

Want even more insights? Subscribe to the monthly digest of China Business Knowledge and our biannual CUHK Business School magazine now!

About CUHK Business
CUHK Business School’s magazine CUHK Business provides a platform to inform readers of selected business topics and school updates through articles written by staff and guest writers. Situated at the world’s doorway to China, with a well developed foundation in business education and research, CUHK Business School has a unique role in nurturing business leaders of tomorrow. We hope you will find the articles interesting and stimulating.

The post CUHK Business – December 2020 ( New ) appeared first on CUHK Business School.
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CUHK Business – June 2021 [#permalink] CUHK MBA Blogs and Updates   08 Jun 2021, 18:01
FROM CUHK: CUHK Business – June 2021
To succeed, sometimes you have to think counter-intuitively or least, look at things in a new light. Learn insights from the latest issue of CUHK Business magazine and think forward to get ahead in the new world!

Our Research



Innovation & Technology

FinTech: Friend or Foe to Financial Stability?

By Prof. Jason Yeh

Research by Prof. Jason Yeh, Associate Professor in the Department of Finance at CUHK, finds that FinTech innovations can enhance the stability of financial institutions in emerging markets and even improve their profitability.



Career, Leadership

Can Being Promoted to Leadership Change Who You Are?

By Prof. Wendong Li

New research by Prof. Wendong Li, Associate Professor in the Department of Management at CUHK, finds people adapt and grow more conscientious when promoted to supervisory roles at work.



Social Responsibility

How to Spot and Avoid Greenwashing in Supply Chains

By Prof. Jing Wu

Research co-conducted by Prof. Jing Wu, Assistant Professor in the Department of Decision Sciences and Managerial Economics at CUHK, draws attention to practice of firms greenwashing their corporate social responsibility (CSR) by disclosing supply chain relationships with “green” but concealing “brown” suppliers.



Consumer Behaviour

How to Help Tourists Behave Better Abroad

By Prof. Lisa Wan

According to Prof. Lisa Wan’s (Associate Professor of School of Hotel and Tourism Management and Department of Marketing) research, making tourists empathise with local residents can reduce misbehaviour.

Our People



Alumni Story
Fostering a Human-Centric Financial World

After Angel Ng (BBA 1990) graduated from CUHK in 1990, she worked more than six years for a multinational FMCG company. In 1998, her expertise and insights in delivering extraordinary customer experience led her to a new home at Citi. At the time, the global bank’s management was hoping to give its retail banking services a customer-centric makeover, which Angel delivered with flying colours.



Faculty Story
Worldly Wisdom Empowers World-class Learning

A native Australian who lived and worked in Asia for over 30 years, Prof. Paul Kitney has forged an illustrious career in economics and finance and thrived through bears and bulls. Now, this globetrotting investment strategist and Asian economics expert is a full-time professor in CUHK’s Department of Decision Sciences and Managerial Economics, where he consolidates his worldly wisdom and passes it on to the next generation for the Asian Century.



Student Story

Cultural Agility Opens a Kaleidoscope of Opportunities

Yuka Goto (Integrated BBA, Year 3) is always looking for novel experiences in unusual places. She follows the motto: “If you are not different from who you were 12 months ago, you did not learn enough.”



Alumni Whereabouts
Exploring the Alumni World Map

With travel restrictions ongoing under COVID, it’s been difficult to travel the globe the way we used to. That’s why we invited several MBA alumni from different corners of the world to be virtual tour guides and share with us life where they live now and their experience at CUHK.

Our Happenings



Empowering Hong Kong’s Innovation with a Corporate Innovation Index

CUHK Business School announced the development of a Corporate Innovation Index (CII) that will serve as a management and assessment tool to cultivate an innovation culture and to enhance capabilities and achievements in technology adoption among large corporations and SMEs in Hong Kong.

School News Highlight





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About CUHK Business
CUHK Business School’s magazine CUHK Business provides a platform to inform readers of selected business topics and school updates through articles written by staff and guest writers. Situated at the world’s doorway to China, with a well developed foundation in business education and research, CUHK Business School has a unique role in nurturing business leaders of tomorrow. We hope you will find the articles interesting and stimulating.

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