Events & Promotions
|
|
GMAT Club Daily Prep
Thank you for using the timer - this advanced tool can estimate your performance and suggest more practice questions. We have subscribed you to Daily Prep Questions via email.
Customized
for You
Track
Your Progress
Practice
Pays
Not interested in getting valuable practice questions and articles delivered to your email? No problem, unsubscribe here.
Nov 2007:30 AM PST
-08:30 AM PST
Learn what truly sets the UC Riverside MBA apart and how it helps in your professional growth
Nov 2001:30 PM EST
-02:30 PM IST
Learn how Kamakshi achieved a GMAT 675 with an impressive 96th %ile in Data Insights. Discover the unique methods and exam strategies that helped her excel in DI along with other sections for a balanced and high score.
Nov 2206:30 AM PST
-08:30 AM PST
Let’s dive deep into advanced CR to ace GMAT Focus! Join this webinar to unlock the secrets to conquering Boldface and Paradox questions with expert insights and strategies. Elevate your skills and boost your GMAT Verbal Score now!
Nov 2211:00 AM IST
-01:00 PM IST
Do RC/MSR passages scare you? e-GMAT is conducting a masterclass to help you learn – Learn effective reading strategies Tackle difficult RC & MSR with confidence Excel in timed test environment- Nov 23
11:00 AM IST
-01:00 PM IST
Attend this free GMAT Algebra Webinar and learn how to master the most challenging Inequalities and Absolute Value problems with ease. 
Nov 2407:00 PM PST
-08:00 PM PST
Full-length FE mock with insightful analytics, weakness diagnosis, and video explanations!
Nov 2510:00 AM EST
-11:00 AM EST
Prefer video-based learning? The Target Test Prep OnDemand course is a one-of-a-kind video masterclass featuring 400 hours of lecture-style teaching by Scott Woodbury-Stewart, founder of Target Test Prep and one of the most accomplished GMAT instructors.
gaurav2187
Joined: 15 Jun 2014
Last visit: 23 Apr 2017
Posts: 20
Given Kudos: 1
Location: India
Schools: XLRI GM"18 (M)
GMAT 1: 680 Q48 V34
GPA: 3.83
24 Jun 2016, 07:42
Kudos
Bookmarks
I have purchased the verbal online course from e-gmat usingmy credit card.
Money is debited to my card, but my e-gmat account still says its trial version..
I am unable to access my material.
I have mailed the support team but no reply.
Utter disgusting..
Looks like 199 USD gone !!
Money is debited to my card, but my e-gmat account still says its trial version..
I am unable to access my material.
I have mailed the support team but no reply.
Utter disgusting..
Looks like 199 USD gone !!
Archived Topic
Hi there,
This topic has been closed and archived due to inactivity or violation of community quality standards. No more replies are possible here.
Where to now? Join ongoing discussions on thousands of quality questions in our Verbal Questions Forum
Still interested in this question? Check out the "Best Topics" block below for a better discussion on this exact question, as well as several more related questions.
Thank you for understanding, and happy exploring!
Hello Gaurav,
I too purchased the e-gmat verbal live prep using debit card few months go.I didn't had any issue.I think it would take few more working days to get response from e -gmat experts to solve your issue.
Thanks,
S
I too purchased the e-gmat verbal live prep using debit card few months go.I didn't had any issue.I think it would take few more working days to get response from e -gmat experts to solve your issue.
Thanks,
S
24 Jun 2016, 08:49
Kudos
Bookmarks
Dear Gaurav,
I am sorry for the issue that you are facing. Our systems are working fine. The reason why you are facing an issue is because of user error; i.e. the error you made. While making the purchase, you put your username incorrectly. Instead of ###@gmail.com, you used ###@ggmail.com; i.e. you added an extra "g" in gmail.
I am apalled
Here is what you did. You made your purchase on June 6th. You did not access your course since then. Then on June 24th you wrote to us for the first time at 7:36 am. You made this post at 7:42 am. Essentially, you created a post called "e-GMAT fraud" and were disgusted because you did not get a response within 6 minutes on a Friday evening IST.
This is not the kind of behavior that I expect from my students. We invest a lot in our courses (1500+ hours of R&D every month) to ensure that our students get to their target GMAT Scores. Our students respect us. That is why we have 1100+ reviews and have accounted for > 50% of all the reviews in the last 6 months. They don't treat us the way you do.
We have delivered amazing success and I and my team take a lot of pride in what we do. I don't believe that you possess the DNA that we expect from our students. Hence, I will be refunding your purchase today. Please look for an alternate means of preparation.
Good luck for your GMAT!!
-Rajat Sadana
I am sorry for the issue that you are facing. Our systems are working fine. The reason why you are facing an issue is because of user error; i.e. the error you made. While making the purchase, you put your username incorrectly. Instead of ###@gmail.com, you used ###@ggmail.com; i.e. you added an extra "g" in gmail.
I am apalled
Here is what you did. You made your purchase on June 6th. You did not access your course since then. Then on June 24th you wrote to us for the first time at 7:36 am. You made this post at 7:42 am. Essentially, you created a post called "e-GMAT fraud" and were disgusted because you did not get a response within 6 minutes on a Friday evening IST.
This is not the kind of behavior that I expect from my students. We invest a lot in our courses (1500+ hours of R&D every month) to ensure that our students get to their target GMAT Scores. Our students respect us. That is why we have 1100+ reviews and have accounted for > 50% of all the reviews in the last 6 months. They don't treat us the way you do.
We have delivered amazing success and I and my team take a lot of pride in what we do. I don't believe that you possess the DNA that we expect from our students. Hence, I will be refunding your purchase today. Please look for an alternate means of preparation.
Good luck for your GMAT!!
-Rajat Sadana
