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C
Be sure to select an answer first to save it in the Error Log before revealing the correct answer (OA)!
Difficulty:
5%
(low)
Question Stats:
90% (01:31) correct
10%
(01:46)
wrong
based on 421
sessions
History
Date
Time
Result
Not Attempted Yet
For a broadband company, reliability and low cost are two prime issues. CBC Broadband Company has faced reliability issues over the past 6 months leading to a lot of its users shifting to other companies. To counter this, CBC has decided to offer very low subscription rates for new customers. This strategy will most likely prove successful in getting new customers to register for CBC’s broadband service because CBC does not have any online public forum on which its customers can air their grievances, so the new customers will be unaware of the problems faced by CBC’s existing customers.
Which of the following, if true, most seriously calls into question the explanation above?
(A) Any contact between CBCs existing customers and its target customers is extremely unlikely
(B) CBCs competitors have not faced any serious problems of reliability in the past six months
(C) There exist popular avenues apart from company-owned online public forums on which customers unhappy with a company’s service can air their grievances
(D) The government has passed strict laws that impose heavy penalties on companies that do not fulfill promises that they make to customers
(E) The reliability of CBCs broadband service is not expected to improve in the near future.
Which of the following, if true, most seriously calls into question the explanation above?
(A) Any contact between CBCs existing customers and its target customers is extremely unlikely
(B) CBCs competitors have not faced any serious problems of reliability in the past six months
(C) There exist popular avenues apart from company-owned online public forums on which customers unhappy with a company’s service can air their grievances
(D) The government has passed strict laws that impose heavy penalties on companies that do not fulfill promises that they make to customers
(E) The reliability of CBCs broadband service is not expected to improve in the near future.
29 Jan 2017, 12:41
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C. Assumption, no online forum = no chance of sharing and viewing negative reviews. This will not work if there are any other forums for sharing concerns
Posted from my mobile device
Posted from my mobile device
sobby
Current Student
Joined: 14 Nov 2014
Last visit: 24 Jan 2022
Posts: 444
Given Kudos: 54
Location: India
Schools: Rotman '20 (S) Kelley '21 (S) (A)
GMAT 1: 700 Q50 V34
GPA: 3.76
29 Jan 2017, 23:16
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carcass
My take is C..
A-Strengthen
B-OUT of scope.
C-Yes,correct, new customer will get info.
D-thought this answer also as contender. May be public get to know about the govt impose penalty , this will refrain new customer from joining CBC.
E-out of scope.this will not effect the new customer, later may be they unsubscribe the plan.
Waiting for OA....
