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kaakan
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Consider opening a ticket via email with gmac and perhaps requesting a voucher or partial refund of your Online exam. It might be good to share what Examity said about "it's probably a glitch in the system".
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kaakan
I took my GMAT Online Exam on Sept 25th, 2022. As we have an option of sending the scores to 5 universities for free for 48 hours after receiving the official score report, I chose my 5 universities and sent it within the 48Hr window.

However, I see that it has been shared with only 2 universities and 3 of them are just MISSING. I double-checked after submitting, and I got the pop-up notification that it has sent to all the universities I had chosen, but now it's nowhere to be seen.

I have written to Examity - They say they can't help as it's probably a glitch in the system.
I raised a ticket and contacted GMAC via phone - They say they can't help either since GMAT online scores come under Examity.

I'm super disappointed that I'd have to pay an additional $105 for no fault of my own. I am going to have to since I am not getting any resolution from any customer care.

Just wondering if this has happened to anyone else on this forum and if you got a resolution for it?


Hi. This is a bit unusual and I think they GMAC will figure it out. Either their system is not displaying the information correctly or they have a glitch and they will fix it.
You can always email the university adcom or call their AdCom and ask the clerk to check for you (after mentioning the situation). Probably easier/faster to call/email the school 🤷‍♂️
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kaakan - have you heard back anything from the Universities or GMAC?
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I heard back from GMAC about 2 days ago. Was busy with applications and hence the delay in updating this thread. It took a while to get a response from them (almost 10 working days), but they gave me an extension to submit my scores for free and acknowledged that it was probably a glitch in the system. This resolution was over an email from GMAC customer care. Examity and GMAC customer care over phone were, unfortunately, unable to help.

I'm glad they responded when they did and the way they did, I was just about to pay and send my scores across to the three universities (Oxford, Cambridge, and Schulich - in case anyone was wondering) because their deadlines were approaching.
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Hi kaakan,

Did you reach out to the folks in admissions at the schools where your score reports are missing?
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