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thisisakr
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GMAT 1: 750 Q49 V42
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Hi. This is fantastic news!

Most likely the reason for the issue is a corrupted cache file OR one of the extensions in the browser.

Step 1: The easiest thing is to delete cached files (do not delete history or passwords or cookies) - just delete the cached files and see if that helps. Deleting cached files has no impact on your regular activities. If this fixes it, great. If not, likely the extensions you installed are causing some trouble

Step 2: try disabling some of the extensions and see if the page starts working. If this is the case, please let me know which extension may be causing the issues so that we can install it and reproduce the issue and fix it for other users.


thisisakr
Hi BB
Thank you so much for the suggestion.
I attempted a DI test in incognito today and table sort worked!!

Can you tell me how to resolve it for the browser?
bb
Hi. Thank you so much for posting the video! Really appreciate it.

Could you please try opening an incognito window and see if the sorting works (this will help determine if the issue is possibly with cache or a extension added to the browser).

1. If the sorting works, this is something we can then figure out on the browser side.
2. If it still does not work, we will work to figure out why this may be happening.

Meanwhile, I have added 2 weeks of access to your account for reporting the bug.
Thank you,
BB
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thisisakr
Joined: 07 Mar 2023
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Location: India
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Tried Option 1: Didn’t work another mock got biased result bcz I had to pause and solve.

Will try method 2 next and update.


bb
Hi. This is fantastic news!

Most likely the reason for the issue is a corrupted cache file OR one of the extensions in the browser.

Step 1: The easiest thing is to delete cached files (do not delete history or passwords or cookies) - just delete the cached files and see if that helps. Deleting cached files has no impact on your regular activities. If this fixes it, great. If not, likely the extensions you installed are causing some trouble

Step 2: try disabling some of the extensions and see if the page starts working. If this is the case, please let me know which extension may be causing the issues so that we can install it and reproduce the issue and fix it for other users.


thisisakr
Hi BB
Thank you so much for the suggestion.
I attempted a DI test in incognito today and table sort worked!!

Can you tell me how to resolve it for the browser?
bb
Hi. Thank you so much for posting the video! Really appreciate it.

Could you please try opening an incognito window and see if the sorting works (this will help determine if the issue is possibly with cache or a extension added to the browser).

1. If the sorting works, this is something we can then figure out on the browser side.
2. If it still does not work, we will work to figure out why this may be happening.

Meanwhile, I have added 2 weeks of access to your account for reporting the bug.
Thank you,
BB