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sayanghosh48
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sayanghosh48
Having worked as an IT consultant, I cannot show my impact in terms of numerical values(dollar value of profit generated/ dollar value of a market I helped t capture, etc.) I have led projects where we had to assess company risks for their ERP platform and implement controls to remediate/mitigate risks. I have also led projects where we had to implement the security architecture of the client's ERP platform. Anything that I want to put in my work experience seems like "job responsibilities" instead of "impact I had in my job".

My question is: how do people who have worked in the IT domain and cannot show their impact in terms of dollar value go on about building their resume which showcases their impact instead of just stating out their job responsibilities?

sayanghosh48, having transitioned my career from being an IT consultant to a management/ strategy consultant post MBA, I empathize with your context. I would suggest 3 key ways to mitigate this challenge:

1. Quantify the scale across dimensions. For example, if you implement software for a client: how big was your team (e.g. I worked in/ managed a 12-member cross-functional team of designers, developers, etc.), how big was the project's scope (e.g. I designed software which was released across 3 countries and 12 teams of 20 members each), how big was the reach (e.g. I developed an app which was downloaded 2000 times), were there any cost savings (e.g. I customized an open-source software to fit the client's needs, saving $X'000 in contract costs) etc.

2. Quantify indirect impact. This can include potential cost savings, opportunity costs, etc.. Opportunity cost is the biggest value driver of a business, as dollars saved somewhere can be spent elsewhere. To get to this, inferring dollar values from fairly comparable situations can be a great way. For example, I implemented a cyber-security platform for a bank which helped save upto potentially USD X.Y mn in costs. Their key competitor faced a similar cyber attack a few months back then and had to shell out USD X.Y mn to recover from it. As the scenario was a high-risk for the client, the potential dollar value savings could be extrapolated.

3. Beyond quantification, showcasing teamwork, collaboration, leadership, empathy (wherever possible, even in a resume) are important ways to differentiate.

I recently published a blog post detailing various aspects on how to craft a strong CV for MBA admissions, including a sample MBA resume (of a software engineer). The link is below:

https://admitstreet.com/blog/mba-resume/

Hope this helps a bit.

Regards,
Arvind
HEC Paris MBA alum, Admissions interviewer
W:https://admitstreet.com| E: [email protected]