Hi,
I got this question on GMAT Write Assessment, and the overall grade was 4. The grade further divided to 4 for issue analysis and argument support, and 5 for language control. I wonder how can I improve the argument analysis. Appreciate your feedback.
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"The following appeared in an Excelsior Company memorandum.
The Excelsior Company plans to introduce its own brand of coffee. Since coffee is an expensive food item, and since there are already many established brands of coffee, the best way to gain customers for the Excelsior brand is to do what Superior, the leading coffee company, did when it introduced the newest brand in its line of coffees: conduct a temporary sales promotion that offers free samples, price reductions, and discount coupons for the new brand.
Discuss how well reasoned you find this argument. In your discussion be sure to analyze the line of reasoning and the use of evidence in the argument. For example, you may need to consider what questionable assumptions underlie the thinking and what alternative explanations or counterexamples might weaken the conclusion. You can also discuss what sort of evidence would strengthen or refute the argument, what changes in the argument would make it more logically sound, and what, if anything, would help you better evaluate its conclusion."
ESSAYThe argument states that The Excelsior Company should act the same way to attract customers to its own brand of coffee as the leading coffee company does, when it conducted sales promotion for itsnew brand of coffee. Stated in this way, the argument fails to consider several key factors, on the basis of which it could be evaluated. Therefore, the argument is weak, unconvincing, and has various flaws.
First, the author compares Excelsior to Superior, the company which is the leader in the coffee industry, by stating that the outcome of Excelsior and Superior's campaigns will be the same.This comparison is illogical, however, as it fails to consider the fact that both companies might be of the different sizes and, clearly, do not have the same market share.
Second, the argument neglects the fact that Superior introduced new brand of coffee, while the Company has already had multiple other brands. This implies that customers are already accustomed to the Superior brand, and are willing more readily to try newly introduced brand by Superior. On the other hand, Excelsior firstly introduces its own brand of coffee. Hence, the company might face several difficulties to gain customers, who are not familiar with the company's coffee brands.
Finally, the author doesn't take into account the possibility that conducting sales promotion could adversely affect Excelsior's financial capability. Undoubtedly, the company's budget is limited, and it can not afford to apply the same discounts and price reductions on its product as Superior does.
In summary, the presented argument is neither persuasive nor sound, It leans on questionable assumptions about Excelsior financial capacities and makes controversial comparisons. In addition, the author fails to take into account the fact that Superior has already proved itself as a market leader, while Excelsior has just started its way.