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13 Nov 2024, 21:05
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Hi all,
Hope you're well. Today, I took my GMAT Focus (Overall - 635 | Q78, V85, DI81). I was hoping to achieve a minimum 645 and a dream 645+ score.
Exam Reflection
- Q: I had averaged an Q81 in past 5 mocks, so I am disappointed in the real performance
- V: At maximum score on previous mocks - need to continue to hold an 84/85 performance
- DI: At maximum score on previous mocks - definitely room for improvement here
Testing Issue
- My exam order was Q, V then DI
- During my test, I decided to take my break after Quant because I had gotten flustered with time and felt it was best to pause and go to the bathroom etc
- I had clicked 'start break' and indicated to the proctor I was going to exit the test room
- The proctor came into the test room and asked me to exit the break (thereby starting the next screen with a 30s duration before the verbal section)... I told the proctor that I wanted to take my break... and she quickly realised and logged in to stop the test... which is what I thought would happen
- I came back from my break (4 mins) just to go to the bathroom and another proctor re-started the test
- I said OH... I've lost 4 mins on this section... and had to jump in straight away
After the test
- The proctor explained to me that the issue would be noted in my test and a case has been created
Questions
- What are the likely implications of this odd experience? (Is the likely outcome that this score could be cancelled and that I'd need to re-take the exam? OR is there potential GMAC might bump my score up on verbal...? One can dream)
- What should I do? Is it worth the time to complain? (Given I have one more test booked in... and I'm still a bit off where I want to be?)
Thanks in advance for any advice.
MartyMurray GMATNinja @e-GMAT TargetTestPrep
Hope you're well. Today, I took my GMAT Focus (Overall - 635 | Q78, V85, DI81). I was hoping to achieve a minimum 645 and a dream 645+ score.
Exam Reflection
- Q: I had averaged an Q81 in past 5 mocks, so I am disappointed in the real performance
- V: At maximum score on previous mocks - need to continue to hold an 84/85 performance
- DI: At maximum score on previous mocks - definitely room for improvement here
Testing Issue
- My exam order was Q, V then DI
- During my test, I decided to take my break after Quant because I had gotten flustered with time and felt it was best to pause and go to the bathroom etc
- I had clicked 'start break' and indicated to the proctor I was going to exit the test room
- The proctor came into the test room and asked me to exit the break (thereby starting the next screen with a 30s duration before the verbal section)... I told the proctor that I wanted to take my break... and she quickly realised and logged in to stop the test... which is what I thought would happen
- I came back from my break (4 mins) just to go to the bathroom and another proctor re-started the test
- I said OH... I've lost 4 mins on this section... and had to jump in straight away
After the test
- The proctor explained to me that the issue would be noted in my test and a case has been created
Questions
- What are the likely implications of this odd experience? (Is the likely outcome that this score could be cancelled and that I'd need to re-take the exam? OR is there potential GMAC might bump my score up on verbal...? One can dream)
- What should I do? Is it worth the time to complain? (Given I have one more test booked in... and I'm still a bit off where I want to be?)
Thanks in advance for any advice.
MartyMurray GMATNinja @e-GMAT TargetTestPrep
13 Nov 2024, 21:09
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Hi. Sorry about this issue. Unfortunately the situations happened due to human error.
Do you have a couple of options.
Primarily, you can complain or not complain.
If you complain, you will most likely be canceled and you’ll be given a free retake opportunity, a free voucher.
If you don’t complain, then nobody’s going to do anything with your score or care about it.
Your score will not change it may only get canceled in case you complain and invalidate your attempt. There’s a chance they may let you keep score without invalidating it as well but that is not guaranteed.
So, if you want to higher score, you should probably complain and get a retake voucher with the earliest date being 14 days later.
If you cannot wait for 10 days and need to submit sooner or you are concerned the nuts score higher, then you should just do nothing.
Do you have a couple of options.
Primarily, you can complain or not complain.
If you complain, you will most likely be canceled and you’ll be given a free retake opportunity, a free voucher.
If you don’t complain, then nobody’s going to do anything with your score or care about it.
Your score will not change it may only get canceled in case you complain and invalidate your attempt. There’s a chance they may let you keep score without invalidating it as well but that is not guaranteed.
So, if you want to higher score, you should probably complain and get a retake voucher with the earliest date being 14 days later.
If you cannot wait for 10 days and need to submit sooner or you are concerned the nuts score higher, then you should just do nothing.
13 Nov 2024, 21:23
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OGorFocus
Hi OGorFocus,
1. As bb mentioned, you can reach out to Pearson customer support and ask for a free retake (or refund). There's also the possibility that they will reject your request, so be prepared for that. Unfortunately, GMAC won't bump your score up.
2. Yes, you should file a complaint. If you already have another appointment scheduled, ask for a refund instead of a free retake.
All the best.
