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Technical Issues, got a voucher but also received Official Score
[#permalink]
20 May 2021, 02:48
20 May 2021, 02:48
Hi everyone!
I took the GMAT online on Monday, 17th May. I had some technical issues and had to restart the onVUE app/my computer a few times but I was able to finish the whole exam.
However, I received an e-mail on the 18th May that a case was openened:
"We have been informed that you were unable to complete your examination on 17 May 2021 due to technical issues. At this time, we are providing the following voucher to schedule a new exam at no additional charge."
I received another e-mail on the 19th that my score is now available, so I went on my mba account to check.
The status for my exam is now "Score Reportable" and I can view the score.
So basically,
Monday:
took and finished GMAT online exam
Tuesday:
received e-mail stating that since I couldn't finish exam due to technical issues, I could schedule new exam with voucher
Wednesday:
received another e-mail informing me that official score is available
Now I am wondering whether I can use this score that is shown in my account (as in, is it a valid score?) for my applications, or have to use the voucher for another GMAT online appointment?
Maybe someone has encountered the same situation and can share their experience with me.
Thank you in advance
I took the GMAT online on Monday, 17th May. I had some technical issues and had to restart the onVUE app/my computer a few times but I was able to finish the whole exam.
However, I received an e-mail on the 18th May that a case was openened:
"We have been informed that you were unable to complete your examination on 17 May 2021 due to technical issues. At this time, we are providing the following voucher to schedule a new exam at no additional charge."
I received another e-mail on the 19th that my score is now available, so I went on my mba account to check.
The status for my exam is now "Score Reportable" and I can view the score.
So basically,
Monday:
took and finished GMAT online exam
Tuesday:
received e-mail stating that since I couldn't finish exam due to technical issues, I could schedule new exam with voucher
Wednesday:
received another e-mail informing me that official score is available
Now I am wondering whether I can use this score that is shown in my account (as in, is it a valid score?) for my applications, or have to use the voucher for another GMAT online appointment?
Maybe someone has encountered the same situation and can share their experience with me.
Thank you in advance
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Re: Technical Issues, got a voucher but also received Official Score
[#permalink]
20 May 2021, 05:59
20 May 2021, 05:59
1
Kudos
sawacchi wrote:
Hi everyone!
I took the GMAT online on Monday, 17th May. I had some technical issues and had to restart the onVUE app/my computer a few times but I was able to finish the whole exam.
However, I received an e-mail on the 18th May that a case was openened:
"We have been informed that you were unable to complete your examination on 17 May 2021 due to technical issues. At this time, we are providing the following voucher to schedule a new exam at no additional charge."
I received another e-mail on the 19th that my score is now available, so I went on my mba account to check.
The status for my exam is now "Score Reportable" and I can view the score.
So basically,
Monday:
took and finished GMAT online exam
Tuesday:
received e-mail stating that since I couldn't finish exam due to technical issues, I could schedule new exam with voucher
Wednesday:
received another e-mail informing me that official score is available
Now I am wondering whether I can use this score that is shown in my account (as in, is it a valid score?) for my applications, or have to use the voucher for another GMAT online appointment?
Maybe someone has encountered the same situation and can share their experience with me.
Thank you in advance
I took the GMAT online on Monday, 17th May. I had some technical issues and had to restart the onVUE app/my computer a few times but I was able to finish the whole exam.
However, I received an e-mail on the 18th May that a case was openened:
"We have been informed that you were unable to complete your examination on 17 May 2021 due to technical issues. At this time, we are providing the following voucher to schedule a new exam at no additional charge."
I received another e-mail on the 19th that my score is now available, so I went on my mba account to check.
The status for my exam is now "Score Reportable" and I can view the score.
So basically,
Monday:
took and finished GMAT online exam
Tuesday:
received e-mail stating that since I couldn't finish exam due to technical issues, I could schedule new exam with voucher
Wednesday:
received another e-mail informing me that official score is available
Now I am wondering whether I can use this score that is shown in my account (as in, is it a valid score?) for my applications, or have to use the voucher for another GMAT online appointment?
Maybe someone has encountered the same situation and can share their experience with me.
Thank you in advance
The latest information has to be the most Valid one.
Today is Thursday , any new Info Now ?
Re: Technical Issues, got a voucher but also received Official Score
[#permalink]
20 May 2021, 06:26
20 May 2021, 06:26
Hemanthdasu13 wrote:
sawacchi wrote:
Hi everyone!
I took the GMAT online on Monday, 17th May. I had some technical issues and had to restart the onVUE app/my computer a few times but I was able to finish the whole exam.
However, I received an e-mail on the 18th May that a case was openened:
"We have been informed that you were unable to complete your examination on 17 May 2021 due to technical issues. At this time, we are providing the following voucher to schedule a new exam at no additional charge."
I received another e-mail on the 19th that my score is now available, so I went on my mba account to check.
The status for my exam is now "Score Reportable" and I can view the score.
So basically,
Monday:
took and finished GMAT online exam
Tuesday:
received e-mail stating that since I couldn't finish exam due to technical issues, I could schedule new exam with voucher
Wednesday:
received another e-mail informing me that official score is available
Now I am wondering whether I can use this score that is shown in my account (as in, is it a valid score?) for my applications, or have to use the voucher for another GMAT online appointment?
Maybe someone has encountered the same situation and can share their experience with me.
Thank you in advance
I took the GMAT online on Monday, 17th May. I had some technical issues and had to restart the onVUE app/my computer a few times but I was able to finish the whole exam.
However, I received an e-mail on the 18th May that a case was openened:
"We have been informed that you were unable to complete your examination on 17 May 2021 due to technical issues. At this time, we are providing the following voucher to schedule a new exam at no additional charge."
I received another e-mail on the 19th that my score is now available, so I went on my mba account to check.
The status for my exam is now "Score Reportable" and I can view the score.
So basically,
Monday:
took and finished GMAT online exam
Tuesday:
received e-mail stating that since I couldn't finish exam due to technical issues, I could schedule new exam with voucher
Wednesday:
received another e-mail informing me that official score is available
Now I am wondering whether I can use this score that is shown in my account (as in, is it a valid score?) for my applications, or have to use the voucher for another GMAT online appointment?
Maybe someone has encountered the same situation and can share their experience with me.
Thank you in advance
The latest information has to be the most Valid one.
Today is Thursday , any new Info Now ?
I haven't received any new e-mails after the one that informed me that the score is available (16h ago). And the score is also still displayed in my mba account.
Another question, if I were to use the voucher and schedule a new exam, would my previous score be overwritten or would the voucher exam be counted as my second out of two possible GMAT online tries?
I am going to contact GMAC but their response time is a bit slow.
