Last visit was: 20 May 2026, 13:13 It is currently 20 May 2026, 13:13
Close
GMAT Club Daily Prep
Thank you for using the timer - this advanced tool can estimate your performance and suggest more practice questions. We have subscribed you to Daily Prep Questions via email.

Customized
for You

we will pick new questions that match your level based on your Timer History

Track
Your Progress

every week, we’ll send you an estimated GMAT score based on your performance

Practice
Pays

we will pick new questions that match your level based on your Timer History
Not interested in getting valuable practice questions and articles delivered to your email? No problem, unsubscribe here.
Close
Request Expert Reply
Confirm Cancel
avatar
sawacchi
Joined: 01 Mar 2021
Last visit: 25 May 2021
Posts: 2
Given Kudos: 2
Posts: 2
Kudos: 0
Kudos
Add Kudos
Bookmarks
Bookmark this Post
User avatar
Thelegend2631
Joined: 04 May 2020
Last visit: 18 Nov 2025
Posts: 371
Own Kudos:
314
 [1]
Given Kudos: 308
Status:What goes round comes around, so does Kudos.
Location: India
GPA: 3
WE:Business Development (Retail Banking)
1
Kudos
Add Kudos
Bookmarks
Bookmark this Post
avatar
sawacchi
Joined: 01 Mar 2021
Last visit: 25 May 2021
Posts: 2
Given Kudos: 2
Posts: 2
Kudos: 0
Kudos
Add Kudos
Bookmarks
Bookmark this Post
User avatar
Thelegend2631
Joined: 04 May 2020
Last visit: 18 Nov 2025
Posts: 371
Own Kudos:
Given Kudos: 308
Status:What goes round comes around, so does Kudos.
Location: India
GPA: 3
WE:Business Development (Retail Banking)
Kudos
Add Kudos
Bookmarks
Bookmark this Post
sawacchi
Hemanthdasu13
sawacchi
Hi everyone!


I took the GMAT online on Monday, 17th May. I had some technical issues and had to restart the onVUE app/my computer a few times but I was able to finish the whole exam.

However, I received an e-mail on the 18th May that a case was openened:
"We have been informed that you were unable to complete your examination on 17 May 2021 due to technical issues. At this time, we are providing the following voucher to schedule a new exam at no additional charge."

I received another e-mail on the 19th that my score is now available, so I went on my mba account to check.
The status for my exam is now "Score Reportable" and I can view the score.


So basically,
Monday:
took and finished GMAT online exam

Tuesday:
received e-mail stating that since I couldn't finish exam due to technical issues, I could schedule new exam with voucher

Wednesday:
received another e-mail informing me that official score is available

Now I am wondering whether I can use this score that is shown in my account (as in, is it a valid score?) for my applications, or have to use the voucher for another GMAT online appointment?
Maybe someone has encountered the same situation and can share their experience with me.


Thank you in advance :D


The latest information has to be the most Valid one.

Today is Thursday , any new Info Now ?

I haven't received any new e-mails after the one that informed me that the score is available (16h ago). And the score is also still displayed in my mba account. :-o

Another question, if I were to use the voucher and schedule a new exam, would my previous score be overwritten or would the voucher exam be counted as my second out of two possible GMAT online tries?

I am going to contact GMAC but their response time is a bit slow. :dazed[/quote

I guess you have no option but to wait for their official confirmation.

Meanwhile you can chill or write your score and prep debrief.

Posted from my mobile device
User avatar
ScottTargetTestPrep
User avatar
Target Test Prep Representative
Joined: 14 Oct 2015
Last visit: 20 May 2026
Posts: 22,355
Own Kudos:
Given Kudos: 302
Status:Founder & CEO
Affiliations: Target Test Prep
Location: United States (CA)
Expert
Expert reply
Active GMAT Club Expert! Tag them with @ followed by their username for a faster response.
Posts: 22,355
Kudos: 26,595
Kudos
Add Kudos
Bookmarks
Bookmark this Post
sawacchi


I haven't received any new e-mails after the one that informed me that the score is available (16h ago). And the score is also still displayed in my mba account. :-o

Another question, if I were to use the voucher and schedule a new exam, would my previous score be overwritten or would the voucher exam be counted as my second out of two possible GMAT online tries?

I am going to contact GMAC but their response time is a bit slow. :dazed

Have you tried reaching out to the folks at GMAC by phone?
Moderators:
203 posts
General GMAT Forum Moderator
474 posts